The hype
Travelers love the location and the friendly staff (Maria and Chiara), but often get confused by the check-in process.
Carten
$150-250/ noche
Reserva esto si You want a massive in-room jacuzzi and a ferry-ready location, and don't mind skipping the traditional hotel lobby.
Por qué a la gente le encanta
- Huge in-room spa baths (jacuzzis) in most suites
- 3-minute walk to Molo Beverello for ferries to Capri/Ischia
- Breakfast delivered directly to your room every morning
Resumen rápido: A quirky, jacuzzi-obsessed guest house that nails the romantic spa vibe but fumbles the arrival logistics.
Reseñado por @insta_melania_mykonos: I was blown away by this suite at Carten! Walking in and seeing that massive glass jacuzzi right in the middle of the room was a total game-changer. It’s the perfect spot for a romantic Naples getaway—modern, sexy, and incredibly spacious. 10/10 would stay again.
Lo que dijeron los huéspedes que se hospedaron aquí
Reality check
The 'castle view' is often obstructed or requires leaning out, and street noise bleeds through the windows.
- You plan to take early morning ferries to the islands
- You love the idea of a private hot tub in your bedroom
- You prefer WhatsApping a host over standing in a check-in line
Limpieza y Mantenimiento
7.8
- Housekeeping: Daily service is generally good, though some guests report missed spots in the 'Depandance' rooms.
- Bathroom hygiene: Mostly clean, but recurring complaints about mold in grout and calcium buildup in jacuzzi jets.
- Maintenance: A mixed bag; watch out for peeling paint near showers and occasional broken window latches.
- Linens & towels: Standard hotel quality, generally reported as fresh and clean.
- Odors & scents: Usually neutral, though some damp/musty smells reported in lower-floor rooms.
Sleepability™
6.5MODERADO
0-4RUIDOSO
4-7.5MODERADO
7.5-10SILENCIOSO
- Traffic from the busy Via Cristoforo Colombo
- Port activity and ferry horns
- Internal noise from hallway/other guests due to apartment layout
Antes de reservar
Es bueno saberlo
- Download WhatsApp before you fly; it is the primary way to communicate with staff.
- Reception is only staffed part-time (typically 9 AM - 8 PM).
- City tax is payable in cash upon arrival (standard for Italy).
Qué llevar
- Earplugs for the street noise
- WhatsApp-enabled phone for check-in coordination
- Cash (Euros) for the city tax and potential elevator coin usage
Genio de Habitaciones
Mejores opciones
- Junior Suite with Spa Bath – for the signature massive jacuzzi experience
- Rooms in the main building (ask to avoid the Depandance for better staff access)
Habitaciones a evitar
- Depandance rooms – often feel disconnected and have had maintenance complaints
- First-floor rooms facing the street – significantly noisier
Genio de Solicitud de Habitación – copiar y pegar
“I would love to request a room in the main building (not the Depandance) on a higher floor if possible. We are very excited about the spa bath!”
Preguntas frecuentes y consejos ocultos
Todo lo que realmente quieres saber antes de reservar.
Is there a 24-hour front desk?
No. Reception hours are limited (usually 9am-8pm). Late arrivals must be arranged in advance.
How do I get the keys?
You typically meet a staff member at the entrance or a nearby spot (sometimes the gelato shop next door) after coordinating via WhatsApp.
Is breakfast included?
Yes, it is served directly to your room. You select your options the night before.
Is there an elevator?
Yes, but it's a small, older lift located in the building's courtyard. It may require a coin or key.
How close is the ferry port?
Extremely close. Molo Beverello is a 3-5 minute walk, making it ideal for island hopping.
Do all rooms have jacuzzis?
Most suites do, but the 'Standard Double' usually does not. Verify your specific room type description.
Consejos de Insiders
- ✨
Ask for the 'sfogliatella' with your breakfast order – they often source them from a good local bakery.
- ✨
If you arrive early, you can store bags, but you have to catch the staff when they are on-site.
- ✨
The entrance is easy to miss; look for the small plaque on the wall at number 24.
5 cosas que debes saber antes de ir
💡The 'Castle View' often involves looking sideways from a small balcony.
💡The shower and the bedroom are sometimes in the same open space (glass walls), so privacy is limited.
💡You might have to pick up your keys from a staff member waiting at a nearby cafe if you arrive at an odd hour.
💡The 'Depandance' rooms are basically separate apartments with zero hotel services after check-in.
💡The in-room jacuzzis can take a long time to fill – start running it early.
Guía Local
Mapa
Descubre dónde se encuentra Carten y qué hay cerca.