The hype
Travelers are shocked by the value and cleanliness but often underestimate the distance from the beach and town.
Heaven Hotel Playa del Carmen
$80-180/ nat
Bestil hvis You have a rental car, hate the thumping bass of 5th Avenue, and want a spacious apartment where you can actually cook.
Hvorfor folk elsker det
- Dead silent at night compared to downtown Playa
- Huge apartments with full kitchens and washer/dryers
- Immaculate cleanliness that outshines luxury resorts
Hurtig oversigt: A spotless, quiet condo-hotel that feels like a steal if you drive, but a stranded island if you don't.
Anmeldt af @MsVirgile: I stayed in this massive suite at Heaven Hotel and it felt just like home. Having my own kitchen and laundry machine was a total game-changer for a beach trip. It’s super spacious and only a quick drive to the coast—perfect for families!
Gæst der boede her sagde
Reality check
The '5-minute walk to the beach' is marketing fluff—it's a solid 1.8km hike to the actual swimmable Xcalacoco beach.
- You are renting a car and exploring the Riviera Maya
- You need a washer/dryer and kitchen for a long stay
- You prioritize sleep quality over nightlife
Renhed & Vedligeholdelse
9.4
- Housekeeping: Daily service that is thorough and consistent. Guests consistently rave about it.
- Bathroom hygiene: Sparkling. Grout is white, glass is streak-free, no mold issues reported.
- Maintenance: Excellent. Everything works, from the AC to the appliances. Feels newer than it is.
- Linens & towels: Fresh, white, and plentiful. Not luxury thread count, but very clean.
- Odors & scents: Neutral and fresh. No musty jungle smell or heavy chemical mask.
Sleepability™
9.5STILLE
0-4HØJT
4-7.5MODERAT
7.5-10STILLE
- Occasional road noise if windows are open
- Neighbors in the hallway (soundproofing is decent but not perfect)
Før du booker
Godt at vide
- Download WhatsApp; it's the primary way to communicate with staff for gate codes/late check-in.
- Stock up on groceries at the Chedraui or Walmart in town *before* you drive up to the hotel.
- The entrance can be hard to spot at night; look for the 'Heaven Hotel' sign on Av. Xcalacoco.
Hvad skal du pakke
- Coffee and filters (machines are there, coffee is not)
- Beach towels (hotel provides them, but extras help for the cenotes)
- Earplugs (just in case, though likely not needed)
Værelses-genie
Bedste valg
- Top floor apartments for better breeze and privacy
- Pool-facing units for a nicer view than the street side
Værelser at undgå
- Ground floor units near the entrance if you want total privacy from foot traffic
Værelses-anmodnings-genie – kopier og indsæt
“I would love a top-floor unit facing the pool for maximum quiet and privacy. We will be arriving by car.”
Ofte stillede spørgsmål og skjulte tips
Alt hvad du gerne vil vide før du booker.
Is there a restaurant on site?
No. There is zero food service. You have a full kitchen, and food delivery apps (Rappi/Uber Eats) work here.
How far is the beach?
It is a 1.8km (1.1 mile) walk to Xcalacoco Beach. It takes about 20 minutes walking or 3 minutes driving.
Is there a resort fee?
No hidden resort fees, just the standard city environmental tax (approx. $3 USD/night).
Can I walk to 5th Avenue?
Absolutely not. It's a 15-minute drive or a long, hot taxi ride.
Is the pool heated?
No, it's a standard outdoor pool. Refreshing in summer, brisk in winter mornings.
Is there secure parking?
Yes, free gated parking is included, which is a huge perk in Playa.
Insidertips
- ✨
The 'Grand Coral' golf course nearby has a beach club you can sometimes access for a fee.
- ✨
Ask the front desk for the number of a reliable local taxi driver; Uber can be spotty this far north.
- ✨
The washer/dryer in the room is a game-changer; pack half the clothes you think you need.
5 ting du bør vide før du tager af sted
💡The water pressure is surprisingly good for the area.
💡You might spot spider monkeys in the trees near the Xcalacoco beach path.
💡The 'gym' is non-existent; the pool is your gym.
💡Delivery drivers often get lost finding the entrance; drop a pin on WhatsApp.
💡The AC units are powerful and individually controlled in each room.
Lokal Playbook
Kort
Se hvor Heaven Hotel Playa del Carmen ligger, og hvad der er i nærheden.