Every single room has an ocean view and a private plunge pool or balcony tub
Service is telepathic—staff know your name and drink order by day two
The design is a stunning Art Deco-meets-Mayan masterpiece, not a generic beige box
Brzi pregled: A gorgeous, isolated fortress of luxury that feels a world away from Cancún, but the beach is often more for looking than swimming.
Pregledano od @Xploraetravels: I stayed in this oceanfront suite and it was pure magic. The private plunge pool on the terrace was my favorite spot for morning coffee, and the bathroom is bigger than my apartment! If you want a quiet luxury escape, this is it.
Gost koji je boravio ovdje je rekao
The hype
Guests are obsessed with the service and the stunning room hardware, often calling it the best hotel they've ever visited.
Reality check
The food prices are eye-watering (think $35+ for breakfast if not included) and the seaweed situation breaks hearts.
You value privacy and silence over parties
You love soaking in a private tub with a view
You have a high budget for dining and spa treatments
Čistoća i održavanje
9.5
Housekeeping: Immaculate. Twice-daily service with turndown that includes water and slippers.
Bathroom hygiene: Spotless marble. No signs of mold or grime in recent reports.
Maintenance: Brand new feel (opened late 2022). Everything works perfectly.
Linens & towels: Plush, high-thread-count linens and thick, fluffy towels.
Odors & scents: Fresh signature scent in lobby; no mustiness in rooms.
Sleepability™
9TIHO
TIHO
0-4BUČNO
4-7.5UMJERENO
7.5-10TIHO
Occasional hallway noise if near elevators
Ground floor swim-up rooms may hear pool activity during the day
Pre nego što rezervirate
Korisno znati
Valet parking is complimentary, which is rare for this tier
Breakfast is NOT included in standard rates and costs ~$35-50 USD per person; book a rate that includes it
The hotel is only 15-20 minutes from CUN airport, making it an easy weekend escape
Šta pakovati
Heavy-duty bug spray (DEET free if possible, but strong) for the evenings
US dollars for tips (staff prefer cash)
A waterproof bag if you plan to do excursions
Genie za sobe
Najbolji izbor
Upper-floor Ocean Front rooms (3rd floor and up) for the best breeze, privacy, and fewer mosquitoes
Corner Suites for massive wrap-around balconies
Sobe koje treba izbegavati
Ground floor swim-up rooms if you hate bugs or want total privacy (people can see in from the pool area)
Genie za zahteve za sobe – kopiraj i lepak
“I would love a room on a higher floor (3rd floor or above) to maximize the ocean view and privacy, and to minimize mosquito activity from the mangroves.”
Česta pitanja i skriveni saveti
Sve što zaista trebate da znate pre nego što rezervirate.
Is the beach swimmable?
Often no. The sargassum (seaweed) is a major issue here. The water is often murky. Stick to the amazing pools.
Is it all-inclusive?
No. It is European Plan (pay as you go). Food and drinks are expensive. Expect NYC/London prices.
Can I use the Hilton next door?
Yes, you can purchase a day pass to access the Hilton Cancun All-Inclusive amenities if you want a change of pace or unlimited drinks.
Are kids allowed?
Yes, it is family-friendly, but there is no loud water park. It's a chill vibe. The Hilton next door has a kids' club.
Is there a resort fee?
Yes, approximately $15 USD per night, plus significant service charges and taxes on everything.
Can I drink the tap water?
Absolutely not. The hotel provides plenty of complimentary bottled water for drinking and brushing teeth.
Insajderski saveti
✨
You can walk to the Hilton next door for a change of scenery, but the Waldorf vibe is far superior.
✨
The 'resort fee' is relatively low compared to others, but the service charge on food is ~15-20%.
✨
Ask for a room in the center of the building for the most direct ocean views.
5 stvari koje trebate znati prije nego što krenete
💡The 'swim-up' pools are often too cold to use comfortably in the winter months.
💡The mangroves are beautiful but they breed mosquitoes—do not leave your balcony door open at dusk.
💡You can hear the ocean from your bed if you leave the door cracked (screen door provided).
💡The lobby scent is incredible and distinct—guests often try to buy the candle.
💡Room service breakfast is almost the same price as the restaurant buffet and much more relaxing on your balcony.
Lokalni vodič
Mapa
Vidite gde se nalazit Waldorf Astoria Riviera Maya i šta je u blizini.