Free shuttle service (5-mile radius) covers all the major corporate HQs and dinner spots
Walkable to The Shops at Legacy (about 10 minutes) if you don't mind a bit of suburban sprawl navigation
Outdoor heated pool that actually stays open year-round
Hurtig oversigt: A sharp-looking business hotel that nails the visuals but struggles with thin walls and a persistent humidity battle in the hallways.
Anmeldt af @keokuk_domingo: I booked this spot for our anniversary and it was perfect. We literally had the pool and lobby to ourselves—it felt so private and intimate. If you're looking for a quiet getaway in Plano with great amenities, you need to check this out.
Gæst der boede her sagde
The hype
Travelers love the location and the modern lobby vibe, but the soundproofing leaves a lot to be desired.
Reality check
The 'damp carpet' smell is a frequent guest in reviews, often blamed on the AC system struggling with Texas humidity.
You're in town for business at Toyota, Liberty Mutual, or JPMorgan and want a quick commute
You need a free shuttle to get to dinner at Legacy Hall without paying for Uber
You travel with a dog (pet-friendly, though with a fee)
Renhed & Vedligeholdelse
7.8
Housekeeping: Generally reliable daily service, though some long-term guests report missed vacuuming.
Bathroom hygiene: Surfaces are usually clean, but water pressure can be low and grout sometimes shows age.
Maintenance: AC units struggle with humidity, leading to the infamous 'damp' feeling in some rooms.
Linens & towels: Standard hotel quality—clean but not luxurious. Check sheets for dampness upon arrival.
Odors & scents: The biggest risk factor. Musty/mildew odors are a recurring complaint, especially on lower floors.
Sleepability™
6MODERAT
MODERAT
0-4HØJT
4-7.5MODERAT
7.5-10STILLE
Thin walls between rooms
Hallway foot traffic
Doors slamming
Før du booker
Godt at vide
The free shuttle runs 7am-10pm and covers a 5-mile radius—perfect for Legacy West trips.
Incidental hold is $100/night, which can surprise guests expecting a lower standard hold.
Housekeeping is daily, but you might need to request a 'deep clean' refresh if you're staying multiple nights.
Hvad skal du pakke
High-quality earplugs or a white noise machine
Swimsuit for the heated outdoor pool (open year-round)
A light sweater for the lobby/restaurant (AC is kept aggressively cold)
Værelses-genie
Bedste valg
Top floor (4th) corner rooms to minimize overhead noise and neighbor contact
Rooms facing the fountain/pool for a slightly better view than the parking lot
Værelser at undgå
3rd floor rooms (frequent specific complaints about musty/damp smells here)
Connecting rooms if you aren't booking both sides (sound leakage is high)
Værelses-anmodnings-genie – kopier og indsæt
“I'd like to request a room on the 4th floor, ideally a corner unit, to avoid overhead noise. Please ensure the room does not have a connecting door if possible. Also, due to allergies, I need a room that has been recently aired out and has no history of damp/musty odors.”
Ofte stillede spørgsmål og skjulte tips
Alt hvad du gerne vil vide før du booker.
Is breakfast included?
No. There is a buffet for ~$16 and a la carte options like omelets and pancakes for $10-$13.
Is there a free shuttle?
Yes, it operates daily from 7am to 10pm within a 5-mile radius, covering Legacy West and The Shops at Legacy.
What is the pet policy?
Pet-friendly for cats and dogs (limit 2). The fee is ~$75-$85 per stay, with a weight limit around 37-70 lbs depending on the specific policy version (call to confirm if you have a large dog).
Is the pool heated?
Yes, the outdoor pool is heated and open year-round, a nice perk for cooler Texas months.
How much is parking?
Self-parking is free in the surface lot. There is no valet service.
Is there a resort fee?
No hidden resort fees, but watch out for the incidental hold on your credit card.
Insidertips
✨
The 'Social Circle' bistro has a decent happy hour, but service can be slow—order two drinks at once.
✨
Walk to 'The Shops at Legacy' via the path behind the hotel to avoid walking on the busy parkway shoulder.
✨
If the hotel gym is too busy, the shuttle can drop you at a nearby Life Time Fitness (day pass required).
5 ting du bør vide før du tager af sted
💡The 'muggy' smell isn't just one room; it's a structural humidity issue that flares up after rain.
💡The shuttle driver is often the best concierge for real-time restaurant recommendations.
💡You can text the front desk for towels, but response time varies wildly depending on the shift.
💡The 'sofa beds' in the suites are notoriously thin—ask for extra comforters to pad the mattress.
💡Sunday evenings are a ghost town in the hotel restaurant; plan to dine out.
Lokal Playbook
Kort
Se hvor Cambria Hotel & Suites Planofrisco ligger, og hvad der er i nærheden.