The hype
Reviewers universally praise the service and the 'jungle-meets-sea' design, often calling it a 'spiritual' experience.
Chablé Maroma
$985-1,400+ / noite
Reservar se You want a hyper-secluded, wellness-obsessed jungle hideaway where the only nightlife is a coati trying to steal your morning pastry.
Por Que As Pessoas Adoram
- The 'Eye Opener' morning coffee and pastry hamper left outside your door
- Private plunge pools in every single villa
- Jorge Vallejo-led culinary program at Bu'ul
Resumo Rápido: It’s a stunning, silent bubble of luxury that feels miles away from the chaos of Playa del Carmen, but you will be paying top dollar for that isolation.
Revisado por @gotropicality: I stayed in a jungle casita here and the privacy was unmatched. Having my own pool surrounded by trees felt like a secret hideaway. The spa and dining were top-tier luxury.
Hóspedes Que Ficaram Aqui Disseram
Reality check
Food prices are described as 'wildly inflated' (e.g., $25 margaritas), and the menu can get repetitive after 4-5 days.
- You value privacy above all else
- You want a spa that feels like a temple
- You prefer the sound of birds to the sound of a DJ
Limpeza e Manutenção
9.6
- Housekeeping: Impeccable twice-daily service. They even organize your charging cables.
- Bathroom hygiene: Spotless. Outdoor showers are cleaned well, though leaves fall in quickly.
- Maintenance: Excellent condition. Natural materials (wood, stone) are well-oiled and maintained.
- Linens & towels: Plush, high-thread-count, and replaced generously.
- Odors & scents: Smells of copal and jungle rain; no mustiness detected in upper villas.
Sleepability™
8.5SILENCIOSO
0-4BARULHENTO
4-7.5MODERADO
7.5-10SILENCIOSO
- Birds and coatis in the morning
- Occasional footsteps from upstairs neighbors if you are in a ground floor unit
Antes de reservar
Bom saber
- Airport transfers are expensive ($390+ roundtrip via hotel); consider a private third-party transfer
- Sargassum is manually cleaned daily, but summer months can still see buildup
- Room service is 24 hours and excellent
O que levar
- High-strength bug spray (the jungle is alive)
- Small bills (USD or Pesos) for tipping staff
- Reef-safe sunscreen
Room Genie
Melhores escolhas
- Upper-level villas for better light and fewer bugs
- Villas closer to the beach if you want to minimize walking (the property is spread out)
Quartos a evitar
- Ground floor 'Serenity' villas if you are prone to claustrophobia or dislike insects
Room Request Genie – copiar e colar
“I would appreciate an upper-level villa to maximize natural light and privacy. If possible, please avoid ground-floor units near the main pathways.”
FAQ e dicas ocultas
Tudo o que você realmente quer saber antes de reservar.
Is the beach swimmable?
Yes, generally calm and protected by a reef, but sargassum (seaweed) can be an issue in summer months.
Is it all-inclusive?
No. Breakfast is usually included, but lunch, dinner, and alcohol are à la carte and pricey.
Can I walk to Playa del Carmen?
Absolutely not. It is a 15-20 minute drive on a highway. You are in a secluded enclave.
Are kids allowed?
Yes, but the vibe is heavily adult-focused. There is no loud water park or kids' club atmosphere.
How is the WiFi?
Surprisingly fast and reliable, even in the villas.
Is the water safe to drink?
The hotel provides ample filtered bottled water in glass bottles. Do not drink from the tap.
Dicas de Insiders
- ✨
The 'Eye Opener' basket is delivered silently; check your door around 7-8 AM before the coatis get it.
- ✨
You can request a ride to the nearby marina if you want to book a fishing or snorkel trip directly.
- ✨
The spa hydrotherapy circuit is often included with treatments—don't skip it, it's world-class.
5 coisas que deve saber antes de partir
💡The entrance has zero signage—it looks like a wrong turn into the jungle.
💡The coatis (raccoon cousins) are bold; they will open zippers and steal sugar packets.
💡It is a cashless resort; you cannot pay for a drink with cash at the bar.
💡Ground floor rooms can feel damp due to the intense jungle humidity.
💡The 'lobby' is just an open-air palapa in the jungle; there is no AC until you get to your room.
Guia Local
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