The M Club lounge is widely considered one of the best in the U.S.
Location is unbeatable: cross the street and you're in the French Quarter
River View rooms offer spectacular sights of the Mississippi and cruise ships
Quick Take: A massive, frenetic convention machine that delivers convenience and views but suffers from agonizing elevator waits and thin walls.
Reviewed by @AishaNicole: I stayed here for a quick trip and loved the modern vibe. The lobby was a great spot to work, and having the 24/7 market was a lifesaver. It’s a sleek, quiet escape right near the action.
Guest Who Stayed Here Said
The hype
Perfect for first-timers who want to walk everywhere, but the sheer size of the hotel makes everything from coffee to elevators a line-waiting game.
Reality check
The 'Destination Fee' of ~$29/night feels like a cash grab, offering 'perks' like a city tour that most guests don't use.
You are a Marriott Platinum/Titanium member (the lounge is worth it)
You are attending a convention at the hotel or nearby
You prioritize a river view over a quiet boutique atmosphere
Cleanliness & Maintenance
8
Housekeeping: Generally consistent daily service, though some reports of 'rushed' cleaning and missed dust in corners.
Bathroom hygiene: Mostly good, but recurring complaints about 'tub down spouts' not working and occasional mildew in grout.
Maintenance: The building is older. Expect some scuffs, worn carpets in hallways, and slow drains.
Linens & towels: Standard Marriott quality—crisp and clean, though towels can feel a bit thin.
Odors & scents: Lobby is heavily perfumed. Some guest rooms have a lingering 'damp' or 'musty' smell due to NOLA humidity.
Sleepability™
6.5MODERATE
MODERATE
0-4LOUD
4-7.5MODERATE
7.5-10SILENT
Street noise (sirens, streetcars, music) from Canal Street
Hallway noise and connecting room bleed
Elevator dings if near the bank
Before you book
Good to know
The M Club is located on the ground floor/lobby level, not a high floor.
Valet is the only on-site parking option; use SpotHero to find cheaper garages nearby if you don't need in/out privileges.
The 'Destination Fee' is mandatory and added at check-in.
What to pack
White noise machine or heavy-duty earplugs
Cash for tipping the valet and bellhops (you will rely on them)
Comfortable walking shoes (you are close to everything)
Room Genie
Best picks
River View rooms on floors 25+ (spectacular views, less street noise)
Corner rooms (often slightly larger with dual-aspect views)
Rooms to avoid
Low floors facing Canal Street (noise trap)
Rooms near the elevator bank (high foot traffic)
Connecting rooms if you aren't booking both (sound bleed is real)
Room Request Genie – copy & paste
“I would appreciate a room on a high floor (25+) facing the River side to minimize street noise. Please ensure it is NOT a connecting room and is located away from the elevator bank.”
FAQ & Hidden tips
Everything you actually want to know before you book.
Is the pool heated?
Yes, the outdoor rooftop pool is heated and open year-round, typically 7am-11pm.
Does the hotel have a free shuttle?
No, there is no airport shuttle. You'll need to Uber/Lyft or take a taxi (~$40-50).
Is breakfast included?
Only if you have a rate that includes it or Platinum+ status for the M Club. Otherwise, the buffet is ~$24/person.
Can I self-park?
No. The hotel is valet-only (~$62/night). Nearby garages (Premium Parking P402 or P145) are cheaper options.
Is it safe to walk around at night?
Generally yes, as it's a high-traffic tourist area, but Canal Street can get sketchy late at night. Stay aware.
What is the Destination Fee?
A mandatory ~$29/night fee that includes premium wifi, a daily city tour for two, and local food/beverage credits.
Insider Tips
✨
The elevators require a room key to operate, which is great for security but slows down the flow—have your key ready.
✨
Skip the hotel Starbucks line in the morning; go to French Truck Coffee on Chartres St for better coffee and shorter lines.
✨
If the main valet line is backed up, there is sometimes a second entrance/exit flow that bellhops can direct you to during events.
5 things to know before you go
💡The 'River View' can sometimes be partially blocked by other towers depending on the specific angle of your room.
💡The gym is split into two separate rooms (cardio vs. weights) which can be confusing.
💡Housekeeping can be aggressive about knocking early on checkout day.
💡The lobby smell is a distinct Marriott 'white tea' scent that they pump in heavily.
💡You can hear the streetcar rumble from lower floors—it's charming at 2pm, annoying at 6am.
Local Playbook
Map
See where New Orleans Marriott is located and what's nearby.