Réservez si You want a high-tech, privacy-focused hideaway with sweeping ocean views and don't mind being a bit removed from the beach action.
Pourquoi les gens l'adorent
Stunning infinity pool views over the Atlantic
Apartments are massive with high-end 'smart home' features
Exceptional cleanliness that consistently wows guests
En bref : It's a gorgeous, tech-heavy fortress on a hill that feels more like a wealthy friend's condo than a hotel—but the 'virtual reception' isn't for everyone.
Évalué par @thezaisers: I felt like a celebrity with my own private pool on the cliff edge. The views are insane and it's so peaceful away from the crowds. Highly recommend for couples who want total privacy.
Ce que les clients qui ont séjourné ici ont dit
The hype
Reviewers are obsessed with the views and the pristine condition of the rooms, often calling it the best place in Puerto Rico.
Reality check
The 'virtual reception' concept feels impersonal to some, and the pool bar food has received some harsh criticism for quality.
You value privacy and autonomy over constant staff interaction
You love gadgets and controlling your room via smartphone
You are a naturist (there is a dedicated private terrace)
Propreté et entretien
9.6
Housekeeping: Daily cleaning is thorough; guests consistently rave about the 'spotless' condition.
Bathroom hygiene: Immaculate. No reports of mold or grime; grout is sparkling.
Maintenance: Brand new feel. Everything is modern, sleek, and well-maintained.
Linens & towels: High-quality, fresh, and plentiful.
Odors & scents: Neutral and fresh; no musty resort smells reported.
Sleepability™
9SILENCIEUX
SILENCIEUX
0-4BRUYANT
4-7.5MODÉRÉ
7.5-10SILENCIEUX
Rare noise from the pool area during the day
Occasional construction sounds from nearby developments (common in Puerto Rico)
Avant de réserver
Bon à savoir
The location is Puerto Rico de Gran Canaria, NOT Las Palmas city (about 45 mins away).
A deposit of ~€200 is often required upon arrival.
Parking info is conflicting; some guests get it free, others pay €20/day—confirm this before driving up.
Quoi emporter
A portable charger (you'll be using your phone for everything including your room key)
Good walking shoes for the hill if you refuse to take taxis
European power adapter (Type C/F)
Génie des chambres
Meilleurs choix
Elite Suites: These come with a private heated pool—worth the splurge for total privacy.
Privilege Suites: Feature a private jacuzzi on the terrace with killer sunset views.
High-floor units: Better unobstructed ocean views and more privacy from the communal pool.
Chambres à éviter
Ground floor units near the communal pool if you are shy (less privacy on the terrace).
Serenity Suites if you want the 'wow' factor of a private jacuzzi/pool (they are the 'basic' option).
Génie de demande de chambre – copier & coller
“I would love a high-floor suite with maximum privacy on the terrace. If available, a unit facing away from the communal pool area would be ideal for quiet.”
FAQ et astuces cachées
Tout ce que vous voulez vraiment savoir avant de réserver.
Is breakfast included?
Yes, most bookings include a buffet breakfast, though some guests find it 'basic' for a 5-star rating.
Is the pool heated?
Yes, the main infinity pool is heated, as are the private pools in the Elite Suites.
Can I bring my dog?
Yes, it is a 'Boutique Pet Friendly Resort' for dogs up to 5kg, but expect a fee (~€50/day) and strict rules.
Is there a gym?
Yes, there is an outdoor gym area, but it's more for a light workout than heavy lifting.
How far is the beach?
About a 15-minute walk downhill to Playa de Puerto Rico, but you'll likely want a taxi back up.
Is it adults-only?
Technically no (children >5 allowed), but the vibe is very much adult, quiet, and couple-focused.
Conseils d'initiés
✨
Use the 'Smartsuite' app to pre-check in; it saves hassle upon arrival since there's no traditional front desk.
✨
There is a secluded naturist terrace if you want an all-over tan without using the main pool.
✨
The 'virtual reception' is available via WhatsApp/phone 24/7 and is actually quite responsive if you get stuck.
5 choses à savoir avant de partir
💡The 'Smart Resort' tech can be glitchy; sometimes the app key takes a few tries to open the door.
💡The 'kitchenette' is well-equipped, but the on-site market is non-existent, so buy groceries in town before heading up the hill.
💡The pool bar food has been described as 'inedible' by some foodies—stick to drinks there.
💡You are in a tourist-heavy zone (Puerto Rico), so authentic local culture requires a drive out of town.
💡The 'sea view' is stunning, but you also overlook the concrete density of the Puerto Rico resort town below.
Guide local
Carte
Découvrez où se situe Grand Horizon Luxury Boutique Apartments et ce qu'il y a à proximité.