Excellent breakfast buffet and on-site Saona restaurant
Quick Take: It's a solid, functional hotel in a posh neighborhood, but thin walls and firm beds mean light sleepers should pack earplugs.
Reviewed by @JxcinaLamina_: I stayed at the NH Madrid Balboa and this room was exactly what I needed. The warm lighting behind the bed was so relaxing, and the sleek glass bathroom felt super modern. It was the perfect quiet sanctuary after a long day of meetings and exploring the city.
Guest Who Stayed Here Said
The hype
A clean, well-located hotel with friendly staff and a great breakfast, perfect for exploring the Salamanca district.
Reality check
The rooms are comfortable but can be noisy, and some of the bathroom fixtures are showing their age.
You want to stay in the chic Salamanca neighborhood
You travel with a pet (dogs and cats up to 25kg welcome)
You appreciate a good hotel breakfast and Mediterranean dining
Cleanliness & Maintenance
8.5
Housekeeping: Daily cleaning is thorough, with guests consistently praising the tidy rooms and hardwood floors.
Bathroom hygiene: Generally very clean, though some guests note chipped tiles and minor wear and tear in the corners.
Maintenance: Well-maintained overall since its 2017 refurbishment, but some fixtures are showing their age.
Linens & towels: Clean and fresh, with a pillow menu available for customized comfort.
Odors & scents: Fresh and neutral, with no major complaints about smoke or mustiness.
Sleepability™
6.5MODERATE
MODERATE
0-4LOUD
4-7.5MODERATE
7.5-10SILENT
Internal hallway noise
Neighboring rooms due to thin walls
Before you book
Good to know
Lazy Sundays offer breakfast until noon and complimentary late check-out
Parking is available in the indoor garage for €25.30/day
Pets are allowed for €25/night (up to 25kg)
What to pack
Earplugs or a white noise machine to combat thin walls
Comfortable walking shoes for exploring the nearby Retiro Park and Serrano street
Room Genie
Best picks
Book one of the 13 rooms with a private terrace for skyline views of Madrid
Junior Suites for the best views and extra space
Rooms to avoid
Standard rooms near the elevator due to foot traffic
Lower floor street-facing rooms if you are sensitive to traffic noise
Room Request Genie – copy & paste
“Hi team, I'm a light sleeper—could I please request a quiet room away from the elevators, ideally one of the rooms with a private terrace if available?”
FAQ & Hidden tips
Everything you actually want to know before you book.
Is there parking available?
Yes, indoor parking is available for €25.30 per day, and there's an EV charging station.
Is the hotel pet-friendly?
Yes, dogs and cats up to 25kg are welcome for €25 per night (maximum 2 pets per room).
What time is check-in and check-out?
Check-in is at 3:00 PM and check-out is at 12:00 PM, with late check-out available on Sundays.
Does the hotel have a gym?
Yes, there is a free in-house gym equipped with water, towels, and fruit.
Is breakfast included?
It depends on your rate, but the buffet breakfast is highly rated and costs around €17-28 if not included.
How far is the nearest metro?
Núñez de Balboa station is just a 4-6 minute walk away.
Insider Tips
✨
Take advantage of 'Lazy Sundays' where breakfast is served until noon and you get a free late check-out.
✨
The on-site restaurant, Saona, is a local favorite for Mediterranean food—book ahead for dinner.
✨
If you leave before the buffet opens, ask reception for the 'Early Bird' breakfast.
5 things to know before you go
💡The TVs in the rooms are surprisingly small 19-inch LCDs.
💡The building used to house officers from the Torrejón de Ardoz base and even hosted Ava Gardner.
💡There's a pillow menu available to help customize your sleep setup.
💡Cash transactions are legally capped at €1000 due to Spanish national regulations.
💡The bathrooms feature bidets, a nice European touch, though some tiles show chips from wear and tear.
Local Playbook
Map
See where Nh Madrid Balboa is located and what's nearby.