The hype
Guests love the lagoon views and the 'fun' atmosphere but are frequently let down by maintenance issues and cleanliness details.
Cassia Phuket
$100-250 / nótt
Pantaðu þetta ef You're a young family or group of friends who wants a fun, apartment-style base near the beach without the stuffy resort vibe.
Af hverju fólk elskar þetta
- Free boat shuttle to the private beach area is a fun novelty
- Apartment-style layouts with kitchens are perfect for longer stays
- Vibrant, colorful design that feels more 'cool hostel' than 'stiff hotel'
Stutt samantekt: A fun, colorful playground that nails the 'vibe' but often trips over the basics like deep cleaning and soundproofing.
Farið yfir af @wanderwithpooja: I stayed in this suite at Cassia and honestly, having a kitchen changed the game for my Phuket trip. It felt like my own colorful apartment, not just a hotel room. Perfect for chilling out after the beach.
Gestur sem dvaldi hér sagði
Reality check
The 'cool' aesthetic can't hide the thin walls; you will likely hear doors slamming and hallway noise.
- You need a kitchen and separate living area for a week-long stay
- You are traveling with a dog (it's genuinely pet-friendly)
- You prefer a lively, youthful atmosphere over quiet luxury
Hreinlæti og viðhald
6.5
- Housekeeping: Every 2 days only. Guests frequently complain about missed spots and 'rushed' cleaning.
- Bathroom hygiene: Hit or miss. Reports of urine stains on arrival and mold in grout lines are concerningly common.
- Maintenance: Aging. Peeling paint and 'worn out' furniture are mentioned in recent reviews.
- Linens & towels: Generally acceptable, though some reports of stained sheets exist.
- Odors & scents: High risk of musty/mildew smell, especially in ground floor rooms or after rain.
Sleepability™
7MIÐLUNGS
0-4HÁTT
4-7.5MIÐLUNGS
7.5-10ÞÖGULT
- Heavy doors slamming in hallways
- Thin walls between connecting rooms
- Occasional noise from the pool area if on lower floors
Áður en þú bókar
Gott að vita
- A refundable deposit of ~2,000-3,000 THB is required at check-in.
- The hotel is part of the Laguna complex, so you have access to inter-resort shuttles.
- Breakfast can be hit-or-miss (often described as cold); consider booking without and eating at Boat Avenue.
Hvað á að pakka
- Mosquito repellent (lagoon location = bugs)
- Your own beach towel if you plan to explore beaches beyond the hotel's specific area
- Earplugs for the slamming doors
Herbergis-Genie
Bestu val
- One-Bedroom Loft Water View (top floors for best views and less foot traffic noise)
- Two-Bedroom Suite for families (huge value for space)
Herbergi til að forðast
- Ground floor rooms (privacy issues and more bugs)
- Loft rooms during heavy monsoon rains (reports of window leaks)
Herbergisbeiðna-Genie – afrita og líma
“I would love a high-floor room facing the lagoon (Water View). Please ensure it is away from the elevator to minimize hallway noise. If possible, please double-check the room for any musty odors prior to our arrival.”
Algengar spurningar og falin ábendingar
Allt sem þú vilt vita áður en þú bókar.
Is it really on the beach?
No. It sits on a lagoon. You take a free 5-minute boat ride or walk 10-15 minutes to reach the actual Bang Tao beach.
Does the room smell?
It's a gamble. Many guests report a persistent musty/damp smell, likely due to the humid climate and AC systems.
Is breakfast included?
Depends on your rate, but it's often cheaper to pay as you go. 'Brekkie' items like Congee or Eggs start around 190-260 THB.
How much is the shuttle to Patong?
There is a shuttle service to Patong and Central Floresta for roughly 100 THB per person, per way.
Is it pet friendly?
Yes, very. There is a leash-free dog park nearby and they allow pets in rooms (fees apply).
Is there a deposit?
Yes, expect to pay a deposit of around 2,000 THB upon check-in, refundable at checkout.
Innherja ábendingar
- ✨
The 'Mookata' buffet (Thai BBQ) at the Vista restaurant is actually a highlight—fun, interactive, and decent value.
- ✨
Happy Hour at the pool bar often runs 'Buy 1 Get 1 Free' deals—check the board daily.
- ✨
Don't rely on the hotel taxi; the 'Phuket Smart Bus' stops right in front and costs only ~100 THB to get to the airport or other beaches.
5 hlutir sem þú ættir að vita áður en þú ferð
💡The 'kitchen' is great but often lacks a sponge or dish soap—you might have to buy your own at the on-site mart.
💡The 'Loft' area in the loft suites is often just a beanbag space, not a full second bedroom.
💡Room service delivery sometimes comes through a 'secret' hatch/cabinet, which is cool but can be confusing.
💡The walk to Boat Avenue (restaurants) is doable but dark at night; bring a flashlight or use your phone.
💡You can use the facilities at some other Laguna resorts, but you have to ask specifically which ones are currently reciprocating.
Staðbundin handbók
Kort
Sjáðu hvar Cassia Phuket er staðsett og hvað er nálægt.