The hype
Great beach for snorkeling and friendly staff, but the rooms are falling apart and the food is hit-or-miss.
Secrets Aura Cozumel
$350-550/ noite
Reservar se You're a diver who wants an adults-only crash pad with easy reef access and don't mind a 'condo complex' vibe.
Por Que As Pessoas Adoram
- Snorkeling right off the hotel pier is genuinely excellent
- Full access to the neighboring Sunscape Sabor expands your dining options
- Sunset views from the Sky Bar are some of the best on the island
Resumo Rápido: A tired property coasting on the 'Secrets' brand name that smells suspiciously like a sewer when the wind dies down.
Revisado por @Kjacobs: Walking to my room felt like a dream—the path winds right through the pool network. Having a swim-up suite meant I could hop in the water the second I woke up. It’s the perfect setup for a lazy, romantic escape in Cozumel.
Hóspedes Que Ficaram Aqui Disseram
Reality check
The 'Preferred Club' upgrade is widely considered a waste of money—you get a separate check-in and a lounge, but the exclusive pool is often crowded with non-Preferred guests anyway.
- You prioritize underwater adventures over room luxury
- You want an adults-only all-inclusive without the $800/night price tag
- You plan to spend most of your time off-property exploring Cozumel
Limpeza e Manutenção
6.5
- Housekeeping: Hit or miss. frequent complaints about missed towel refills and floors not being swept.
- Bathroom hygiene: Major weak point. Reports of mold in grout and that persistent sewage smell.
- Maintenance: Struggling. Peeling paint, broken AC units, and cracked tiles are common sights.
- Linens & towels: Often worn and scratchy; beach towels can run out by midday.
- Odors & scents: Distinct sulfur/sewage odor in many ground-floor areas and bathrooms.
Sleepability™
6MODERADO
0-4BARULHENTO
4-7.5MODERADO
7.5-10SILENCIOSO
- Loud AC units in aging rooms
- Hallway noise due to thin doors
- Early morning activity near the main pool
Antes de reservar
Bom saber
- There is a mandatory 'Environmental Sanitation Fee' (approx. $1.70 USD/night) payable at check-in.
- You have full access to the Sunscape Sabor next door—use it for their pizza and tacos when Secrets' food gets repetitive.
- The beach is rocky at the waterline; bring water shoes or use the pier ladder to enter.
O que levar
- Reef-safe sunscreen (strictly enforced in the marine park)
- Insulated tumbler (bars use small plastic cups that melt instantly)
- Water shoes for the rocky beach entry
Room Genie
Melhores escolhas
- Ocean View Junior Suite (Upper Floor) for actual privacy and views
- Building 1 or 2 for closer access to the beach and quieter evenings
Quartos a evitar
- Ground floor swim-up suites (zero privacy, everyone walks by your glass door)
- Rooms near the main pool if you want to nap during the day
Room Request Genie – copiar e colar
“Request an upper-floor Ocean View suite in Building 1 or 2 to avoid the 'fishbowl' effect of the ground floor and minimize hallway noise.”
FAQ e dicas ocultas
Tudo o que você realmente quer saber antes de reservar.
Is the beach swimmable?
Yes, but it's rocky. Enter via the pier ladder for the best experience and immediate snorkeling.
Does the hotel smell bad?
Yes. Recent reviews consistently mention a sewage/sulfur smell, likely due to aging infrastructure and island humidity.
Is the Preferred Club worth it?
Mostly no. The 'exclusive' areas aren't well-policed, and the rooms aren't significantly better. Save the money for excursions.
Can I use the spa?
Yes, but it's located next door at Sunscape Sabor. It's a full Pevonia spa with a hydrotherapy circuit.
Is the water in the rooms safe to drink?
No. Stick to bottled water, which is provided daily.
Are there hidden fees?
Yes. Expect a ~$1.70/night environmental fee and potentially a $25 resort fee depending on your booking channel.
Dicas de Insiders
- ✨
The 'Sky Bar' often has no server, but the view is the best on the property—bring your own drink up for sunset.
- ✨
Walk 10 minutes south along the beach to find quieter, empty stretches of sand away from the resort crowds.
- ✨
The snorkeling gear is free for one hour per day—grab it early (before 10am) to see the most fish.
5 coisas que deve saber antes de partir
💡The 'swim-up' pools are often freezing cold because they get very little sun.
💡Iguanas are everywhere, and they leave 'presents' on the pool decks that staff don't always catch immediately.
💡Room service can take 90+ minutes during peak times.
💡The 'romantic' tub on the balcony is often visible to your neighbors.
💡You might get moved to the family-friendly Dreams or Sunscape if they overbook (which happens often).
Guia Local
Mapa
Veja onde se encontra Secrets Aura Cozumel e o que há nas proximidades.