The hype
Guests are blown away by the room quality and breakfast spread but frequently annoyed by slow service and noise.
Fili Hotel Cebu
$150-270 / nuit
Réservez si You want the flashiest new casino resort in Cebu with a killer breakfast buffet and don't mind being a bit isolated from the city center.
Pourquoi les gens l'adorent
- The 'Fili Café' breakfast buffet is widely considered the best in Cebu (lechon, danggit, and international stations)
- Stunning infinity pool views overlooking the Mactan Channel and CCLEX bridge
- Fresh, modern interiors that actually feel like a 5-star upgrade from older Cebu hotels
En bref : It’s a glitzy casino hotel on reclaimed land that nails the hardware but sometimes struggles with 'soft' 5-star service basics like check-in speed and housekeeping response times.
Évalué par @lilibethnewham1: My bestie and I had such a blast here! The lobby at Fili is genuinely jaw-dropping—we spent forever taking pics. Our twin room was super comfy and spacious enough for all our stuff. Being right in the NuStar complex made everything so easy. Highly recommend for a fun weekend!
Ce que les clients qui ont séjourné ici ont dit
Reality check
You might wait 2+ hours for your room if you arrive right at 3 PM on a busy weekend.
- You love a Vegas-style resort vibe with high-end shopping and gaming downstairs
- You prioritize a massive, high-quality breakfast spread over everything else
- You want a modern, Instagrammable room with a great ocean view
Propreté et entretien
9.2
- Housekeeping: Generally sharp, though some guests report missed turndown service or delays in delivering extra towels.
- Bathroom hygiene: Sparkling. The toilets are high-tech Japanese style (heated seats, bidet) which is a huge plus.
- Maintenance: Brand new feel. Very few reports of wear and tear yet, though some AC units have teething issues.
- Linens & towels: Plush and high quality, but initial setups sometimes lack hand towels (ask for them immediately).
- Odors & scents: Lobby smells expensive and fresh; no lingering smoke smell in the non-smoking floors.
Sleepability™
6.5MODÉRÉ
0-4BRUYANT
4-7.5MODÉRÉ
7.5-10SILENCIEUX
- Heavy construction machinery on the 'City View' side
- Hallway noise from other guests (casino crowd)
Avant de réserver
Bon à savoir
- The hotel is connected to a luxury mall and casino, so security is tight and visible
- Grab (ride-share) is the only reliable way to get out; taxis can be scarce during peak hours
- Breakfast at Fili Café is popular with walk-ins, so go before 8:30 AM to avoid a wait
Quoi emporter
- Dressy casual clothes — the crowd here dresses up more than at beach resorts
- Earplugs if you end up in a City View room
- Swimwear for the infinity pool (it's not heated, but refreshing)
Génie des chambres
Meilleurs choix
- Deluxe Sea View (High Floor) — essential for the view and to minimize construction noise
- Executive Club Rooms — worth the splurge for the private lounge check-in (skipping the lobby chaos)
Chambres à éviter
- City View Rooms on lower floors (often face the construction site)
- Rooms near the elevator banks (high foot traffic)
Génie de demande de chambre – copier & coller
“I am requesting a 'Deluxe Sea View' room on the highest possible floor. It is critical that my room faces the ocean/CCLEX bridge and NOT the construction site, as I am a light sleeper. If available, a room away from the elevators would be appreciated.”
FAQ et astuces cachées
Tout ce que vous voulez vraiment savoir avant de réserver.
Is the pool heated?
No, the outdoor infinity pool is not heated, but given Cebu's tropical heat, it's usually pleasant.
How much is the breakfast buffet if not included?
Walk-in rate is approximately ₱1,350 (~$24 USD) net per person, subject to change.
Is it pet-friendly?
No, Fili Hotel and Nustar Resort have a strict no-pets policy.
Is there a shuttle to the mall?
The hotel is physically connected to the Nustar Mall. There is also a shuttle service to SM Seaside City nearby.
Can I smoke in the room?
No, all rooms are strictly non-smoking. There are designated smoking areas in the casino and outdoor spots.
What is the deposit policy?
Expect a security deposit of around ₱5,000 per night upon check-in, payable via cash or credit card hold.
Conseils d'initiés
- ✨
Skip the main lobby check-in if you book an Executive room; go straight to the 23rd floor lounge.
- ✨
The 'City View' isn't just construction; at night, you can see the city lights, but the day view is currently ugly.
- ✨
Walk to 'Il Corso' (about 10-15 mins or a quick ride) for excellent open-air dining by the sea that's cheaper than the hotel.
5 choses à savoir avant de partir
💡The 'Filipino 5-Star' branding is real—staff use honorifics and local greetings, but it can feel scripted.
💡The air conditioning in the rooms can be finicky—some guests report it struggling to get super cold.
💡You are effectively on an island; walking to anywhere other than the mall or Il Corso is impossible due to highway traffic.
💡The casino smoke doesn't usually reach the rooms, but the lobby can get crowded with gamers.
💡Room service can take 45+ minutes during peak dinner times; order early.
Guide local
Carte
Découvrez où se situe Fili Hotel Cebu et ce qu'il y a à proximité.