Where the Highway Ends and the Caribbean Begins

A Hollywood-themed resort on a quiet stretch of coast north of Cancún's hotel zone.

5 min read

The taxi driver keeps his left hand on the wheel and uses his right to point out a crocodile sunning itself on the shoulder of the road, as casually as if he were indicating a speed bump.

The ride from Cancún International takes about thirty minutes, but the last ten feel like they belong to a different trip entirely. You leave the hotel zone's tower blocks and spring-break signage behind somewhere around Puerto Juárez, and the road narrows along the coast toward Punta Sam, where the ferry to Isla Mujeres departs. The driver has the windows down. The air gets saltier and the traffic thins until it's just you, a couple of colectivos, and a guy on a bicycle hauling a cooler of coconuts. A hand-painted sign for a cevichería called La Playita flashes past. Then a security gate, a wide driveway lined with palms, and a lobby that looks like someone emptied a prop warehouse into a resort — which, as it turns out, is more or less what happened.

Planet Hollywood Cancún commits to its theme the way a good character actor commits to a bit: completely, without apology, and with enough sincerity to make you stop smirking and start enjoying yourself. There are movie posters in the hallways, memorabilia cases near the restaurants, a small cinema that screens Hollywood films in the evenings. The lobby bar is called Star Bar. None of this should work as well as it does, and yet by the second morning you stop noticing the theming and start noticing everything else — the grounds are enormous, the pools are genuinely beautiful, and the stretch of Caribbean out front is the kind of pale turquoise that makes you check your sunglasses aren't tinted.

At a Glance

  • Price: $200-450
  • Best for: You need a resort that functions like a theme park to keep kids exhausted
  • Book it if: You want a high-energy, Hollywood-themed mega-resort where the kids can disappear into a trampoline park while you float down a lazy river with a drink.
  • Skip it if: You are sensitive to mold, mildew, or musty smells
  • Good to know: The beach is in Costa Mujeres, meaning less seaweed than the Hotel Zone but a long walk from the lobby
  • Roomer Tip: The 'Green Room Lounge' (Star Class) has the best AC and premium booze—grab a drink there before heading to the pool.

Life Inside the Frame

The rooms lean toward the large side, with balconies that face either the ocean or the garden depending on your category. Ours had a king bed, a jacuzzi tub positioned with suspicious confidence near the window, and a minibar that restocked daily as part of the all-inclusive package. The shower pressure was strong enough to be startling at six in the morning. The air conditioning unit had two settings: arctic and slightly less arctic. I slept under a blanket in the tropics, which felt like a small betrayal of geography but a victory for comfort.

Waking up here is quiet — genuinely quiet, in a way that Cancún's hotel zone never manages. No bass from a nearby club, no jet-ski engines. Just the ceiling fan ticking and, if you open the balcony door, the low wash of waves. By seven the pool staff are already arranging loungers with military precision, and the breakfast buffet at one of the resort's restaurants is filling with families and couples in various stages of sunburn. The chilaquiles are good. The coffee is acceptable. Someone's kid is watching a cartoon on a tablet at full volume, which is the honest soundtrack of any all-inclusive breakfast on earth.

The lazy river is the resort's quiet masterpiece — it winds through the property slowly enough that you can hold a drink without spilling it, which I suspect was the design brief. Families drift past in inflatable rings. A couple floats by holding hands and looking at the sky with the particular blankness of people who have successfully stopped thinking about their jobs. The spa exists and is fine, though I confess I spent more time in the lazy river than anywhere else, including my room.

The resort sits at the point where Cancún's tourist infrastructure gives way to mangroves and ferry docks and roadside ceviche — and it's better for it.

What Planet Hollywood gets right is its location, even if it doesn't advertise it loudly. Being up at Punta Sam means you're fifteen minutes from the Isla Mujeres ferry at Gran Puerto, which runs every half hour and costs about $17 round trip. The island is worth a full day — rent a golf cart, eat at a fish shack on Playa Norte, watch pelicans dive. Back on the mainland, the little stretch of coast between here and Puerto Juárez has a few local seafood spots that the resort's concierge won't necessarily mention. Ask a taxi driver instead.

The honest thing: the resort is isolated. If you want to walk to a corner store or a taco stand or anywhere that isn't the resort, you're out of luck. You're dependent on taxis or the hotel shuttle to reach downtown Cancún, and that shuttle runs on its own schedule. This is by design — all-inclusives want you to stay put — but if you're the kind of traveler who likes to wander, budget for cab fare and plan your escapes deliberately. The flip side is that the isolation buys you that silence in the morning, and the beach out front is never crowded.

Walking Out

On the last morning I take a taxi back toward the airport and ask the driver to stop at the Punta Sam ferry dock, just to look. A few backpackers are waiting for the boat to Isla Mujeres, sitting on their packs, eating mangonadas from a cart. A pelican lands on a piling and stares at nothing. The water here is the same impossible color as the water at the resort, because of course it is — it was never the hotel's water to begin with. The driver honks lightly, and we pull back onto the road. A crocodile, or maybe the same crocodile, is still sunning itself on the shoulder.

All-inclusive rates at Planet Hollywood Cancún start around $492 per night for two adults, which buys you the room, all meals, the lazy river, the cinema, and the particular luxury of not reaching for your wallet for three days straight. The Isla Mujeres ferry from nearby Gran Puerto runs from 5:30 AM and is the best day trip you'll take.