The hype
Excellent service and breakfast, but the location is a love-it-or-hate-it mix of convenience and congestion.
Sheraton Bali Kuta Resort
$140-230/ night
Book this if You want a safe, air-conditioned sanctuary attached to a mall in the heart of Kuta's chaos.
Why People Love It
- Direct access to Beachwalk Mall (AC and shopping)
- Rooftop infinity pool with sunset views over Kuta Beach
- Massive breakfast buffet with sushi and made-to-order waffles
Quick Take: A polished, glass-walled fortress that protects you from the gritty reality of Kuta outside.
Reviewed by @Ruby: I stayed in this massive Ocean View Suite and honestly, having this much space right across from Kuta Beach was a game changer. The sunset views from my balcony were unforgettable, and the living room was perfect for chilling after a day out. It felt like a total sanctuary.
Guest Who Stayed Here Said
Reality check
The glass-walled bathrooms offer zero privacy if you forget to roll down the blinds—you can see the toilet from the bed.
- You are a family who needs easy access to food and AC
- You want to surf Kuta Beach but sleep in luxury
- You love shopping more than silence
Cleanliness & Maintenance
8.5
- Housekeeping: Generally excellent daily service; towel animals are a frequent delight.
- Bathroom hygiene: Mostly sparkling, though some reports of poor water pressure and slow drainage.
- Maintenance: Some wear and tear visible (peeling paint on balconies), but generally well-kept.
- Linens & towels: Fresh and crisp, though pool towels can run out during peak hours.
- Odors & scents: Lobby smells fresh, but specific ground floor rooms (like #1001) have had sewage smell complaints.
Sleepability™
6.5MODERATE
0-4LOUD
4-7.5MODERATE
7.5-10SILENT
- Thumping bass from Beachwalk Mall rooftop club
- Traffic noise from Jalan Pantai Kuta (honking, engines)
Before you book
Good to know
- The hotel entrance is through the mall parking or a steep driveway; it's a bit confusing at first.
- Grab/Gojek drivers may struggle to reach the lobby due to traffic; walking to the main road is often faster.
- Glass bathroom walls mean you need to be comfortable with your roommate.
What to pack
- Earplugs (essential for mall-facing rooms)
- Universal travel adapter (though USB ports are available)
- Patience for Kuta traffic
Room Genie
Best picks
- Ocean Front Suite (Room 4011 mentioned for views)
- High-floor rooms in the wing furthest from the mall
Rooms to avoid
- Room #1001 and #1002 (Garden View) - reports of sewage smell and no view
- Low-floor rooms facing the mall (noise issues)
Room Request Genie – copy & paste
“I am requesting a high-floor room as far away from the Beachwalk Mall rooftop club as possible to avoid bass noise. Please ensure I am NOT assigned room #1001 or #1002.”
FAQ & Hidden tips
Everything you actually want to know before you book.
Is it directly on the beach?
No, it's across the street. You have to cross the busy Jalan Pantai Kuta to hit the sand.
Is the pool crowded?
Yes, the infinity pool is relatively small for the hotel's size and gets packed at sunset.
Can I hear the mall noise?
In some rooms, yes. The rooftop bar/club at the mall can be heard, especially on weekends.
Is breakfast included?
Depends on your rate, but it's highly recommended—one of the best spreads in Kuta.
Is there a resort fee?
No explicit resort fee, but standard 21% tax and service charge applies.
Is it kid-friendly?
Very. There's a kids' club, shallow pool area, and the mall next door has a cinema and candy shops.
Insider Tips
- ✨
Use the side entrance through Beachwalk Mall to skip the hot walk up the main driveway.
- ✨
Happy Hour at the rooftop bar offers 2-for-1 drinks at sunset—get there by 5pm for a seat.
- ✨
Don't book a taxi for short trips; walking is faster in Kuta.
5 things to know before you go
💡The 'Garden View' rooms on the ground floor can feel like a dungeon with no privacy.
💡The lobby is open-air and can get hot and humid before you reach your AC room.
💡You can watch movies from your bathtub if you leave the blinds up (and the TV volume up).
💡The 'Ocean View' is often partially blocked by the mall's roof architecture.
💡Housekeeping sometimes leaves cute towel animals, a small but nice touch.
Local Playbook
Map
See where Sheraton Bali Kuta Resort is located and what's nearby.