No-tipping policy (mostly) makes service feel effortless
Huge rooms (starting at 480 sq ft) often feature gas fireplaces and terraces
The 'Vi-Spring' mattresses are legendary for sleep quality
한눈에 보기: A stunning chateau-style fortress where the rooms are bigger than most Chicago apartments, but the pool is more 'refreshing' than 'relaxing'.
@Nolimitem29님의 리뷰: I checked into the Junior Suite and was blown away by the fireplace—it makes the room feel like a luxury apartment. The night views of the Gold Coast are stunning, and the staff spoiled me with macarons. It’s the perfect spot for a cozy, upscale winter weekend.
여기에 머물렀던 게스트가 말했습니다
The hype
Travelers are obsessed with the huge bathrooms and fireplaces, but mixed on the 'no tipping' execution.
Reality check
While the hotel says 'no tips,' the restaurant adds an automatic 18-20% gratuity, which confuses some guests.
You crave privacy: the courtyard entrance feels like a fortress
You love a long bath: the soaking tubs are massive and standard
You want a walkable Gold Coast base near Oak Street shopping
청결 & 유지관리
9
Housekeeping: Twice-daily service is standard and generally flawless. Turndown includes water and slippers.
Bathroom hygiene: Immaculate. Marble is kept polished, grout is white. No mold reports found.
Maintenance: Excellent condition, though some guests noted minor wear on carpets in older rooms before the refresh.
Linens & towels: Plush, heavy, and crisp. Robes are a highlight — thick and soft.
Odors & scents: Lobby smells of fresh flowers and a subtle signature scent. No musty odors reported.
숙면지수™
8.5조용함
조용함
0-4시끄러움
4-7.5보통
7.5-10조용함
Ambulance sirens (it's a city center)
Hallway noise if near elevators
예약 전에
알아둘 사항
The 'no tipping' policy applies to bell staff and housekeeping, but check restaurant checks for auto-gratuity.
Spa access (sauna/whirlpool) often requires a treatment booking or Diamond status.
Complimentary house car (often a Mercedes or Lexus) drops off within a 2-mile radius — first come, first served.
준비물
Swim cap and goggles (the pool is for laps, not floating)
Smart casual dinner wear (Gold Coast is dressy)
Walking shoes (you are steps from the Lakefront Trail)
객실 지니
최고의 선택
Gold Coast Corner Suite (fireplaces, dual balconies, tons of light)
Terrace King (guarantees outdoor space, worth the upgrade in summer)
피해야 할 객실
Lower floor rooms facing Walton Street if you are a light sleeper (traffic noise)
Rooms near the service elevator (occasional cart noise)
객실 요청 지니 – 복사 & 붙여넣기
“I would love a room on a higher floor (15+) facing the courtyard for maximum quiet. If available, a corner unit with a fireplace would be ideal.”
자주 묻는 질문 및 숨은 팁
예약하기 전에 실제로 알고 싶은 모든 것.
Is the pool warm?
Not really. It's a lap pool kept at a cooler temperature for exercise, often described as 'chilly' by guests.
Does the hotel really have a no-tipping policy?
Yes, for hotel staff (valet, housekeeping, bellman). However, the restaurant Brass Tack adds a service charge automatically.
Is breakfast included?
Not standard, but Hilton Honors Gold/Diamond members get a daily credit (usually ~$25-$50/person) which covers a main dish.
Can I park my own car?
No, it is valet only ($89/night). Self-parking garages are available a block away for half the price.
Are the fireplaces in every room?
Most rooms have them, but not the entry-level 'Superior' rooms. Book a 'Deluxe' or higher to guarantee one.
Is it pet friendly?
Yes, dogs are welcome for a $150 fee. They even provide pet beds and bowls.
내부자 팁
✨
The 'house car' can drop you off at dinner, saving you an Uber fare — just ask the concierge early.
✨
You can order the famous 'chocolate cake' from the room service menu even late at night.
✨
There is a secret 'courtyard' entrance that makes you feel like a VIP avoiding the paparazzi.
가기 전에 알아야 할 5가지
💡The 'no tipping' policy can feel awkward if you're used to tipping — staff will politely refuse cash.
💡The pool area is surprisingly small and narrow compared to the photos.
💡The in-room Nespresso machines are sometimes 'on request' rather than standard in all rooms.
💡You might hear the 'L' train faintly from certain north-facing high-floor rooms.
💡The lobby bar 'Peacock Lounge' is often very quiet — great for work, bad for a party vibe.