The hype
The rooms are huge and the lake views are gorgeous, but the service and maintenance leave a lot to be desired.
Luxe Paradise Suites Hotel
$30-70 / ღამეში
დაჯავშენე ეს თუ You want a massive, apartment-style layout right on West Lake and don't mind trading full-service hotel polish for extra square footage.
რატომ უყვართ ხოლმე
- Huge apartment-style rooms with functional kitchenettes
- Stunning, unobstructed views of West Lake right across the street
- Free bicycles available to explore the neighborhood
სწრაფი გადახედვა: It markets itself as a luxury suite hotel, but it operates more like a quirky, unstaffed Airbnb with hit-or-miss housekeeping and noticeable street noise.
გადამოწმებული @julestraveldiary-ის მიერ: I stayed at this gorgeous hotel in Hanoi and it truly felt like a hidden sanctuary. The room was incredibly elegant, the marble bathroom was a dream, and I loved starting my mornings at their huge breakfast buffet. Highly recommend for a luxurious city escape!
აქ დაყოვნებული სტუმრი ამბობს
Reality check
Don't expect a 4-star hotel experience—it's a serviced apartment where you might encounter dusty corners, noisy air conditioning, and a lingering smell from the heavy wooden furniture.
- You are traveling with a group and need multiple bedrooms under one roof
- You prefer the breezy, expat-friendly cafe culture of the West Lake area over the chaotic Old Quarter
- You want maximum space on a tight budget
სუფთობა და მოვლა
5.5
- Housekeeping: Hit or miss. Some guests report clean rooms, while others complain about no daily service, dirty trash bins, and having to fetch their own towels.
- Bathroom hygiene: Inconsistent. Reports range from perfectly functional to uncleaned upon check-in with dirty fixtures and slow drains.
- Maintenance: Outdated in places. Guests report noisy AC units, strong smells from wooden furniture, and occasional hot water issues.
- Linens & towels: Generally acceptable, but you may have to ask the front desk for fresh ones as they aren't always replaced automatically.
- Odors & scents: Some rooms have a strong, lingering smell from the heavy wooden furniture and natural materials used in the decor.
ძილის ხარისხი
5საშუალო
0-4ხმამაღალი
4-7.5საშუალო
7.5-10ჩუმი
- Early morning music from local exercise groups in the park across the street
- Motorbike and car traffic on the busy Trích Sài road
- Loud, older in-room air conditioning units
დაჯავშნამდე
სასარგებლო
- The hotel recently changed its name from Luxe Paradise Suites Hotel Trich Sai to Victoria Suites Westlake Hanoi—keep this in mind for taxi drivers
- Washing machines are in the rooms, but the hotel charges extra for laundry detergent pods
- There is no swimming pool on the property despite the 'luxury' branding
რა გადაიტანოთ
- Earplugs or a white noise machine to drown out the morning park music and traffic
- Your own laundry detergent pods to avoid the hotel's annoying upcharge
- Disinfectant wipes if you're sensitive to missed spots by the housekeeping team
ოთახის გენი
საუკეთესო არჩევანი
- King Suite Apartment for massive space and a gorgeous balcony directly facing the lake
- Lake View Studio if you want the scenery on a budget and don't mind the street noise
თავიდან აცილებული ოთახები
- Lower floor street-facing rooms due to intense traffic noise
- Two-bedroom apartments if you need attached bathrooms (the second bedroom is often tiny with a detached bath)
ოთახის მოთხოვნის გენი – დააკოპირე და ჩასვი
“Hi team, I'd love to request a high-floor Lake View room to minimize street noise. If possible, please ensure the AC unit has been recently serviced so it runs quietly. Thank you!”
ხშირი კითხვები და დამალული რჩევები
ყველაფერი, რაც ნამდვილად უნდა იცოდე ჯავშნამდე.
Is there a swimming pool?
No. Despite the 'Suites' and 'Luxe' branding, this property does not have a pool or a gym.
Does the hotel provide daily housekeeping?
It's highly inconsistent. Many guests report having to ask the front desk for fresh towels, water, and trash removal because their rooms were skipped.
Is it noisy?
Yes. It's located on a busy lakeside road, so expect traffic noise and early morning music from locals exercising by the lake.
Are the kitchens fully equipped?
They have basics like a microwave, stovetop, and fridge, but guests often report missing cutlery or dirty kitchenware upon arrival.
Is parking available?
Yes, the hotel offers free private parking, which is a rare and highly valuable perk in Hanoi.
Can I walk to the Old Quarter?
No, the Old Quarter is about 3.5 km away. You'll need to take a 15-minute taxi or Grab ride to get to the main tourist hub.
შიდა რჩევები
- ✨
Grab your morning coffee at Phê La Trích Sài or Cộng Caphe, both just a 2-3 minute walk from the hotel lobby.
- ✨
Take advantage of the free bicycles provided by the hotel to ride around the 17km perimeter of West Lake at sunset.
- ✨
If you book a multi-room suite, clarify the bathroom situation beforehand, as some secondary bedrooms have detached bathrooms.
5 რამ, რაც უნდა იცოდე სანამ წახვალ
💡The heavy wooden furniture in some rooms gives off a strong, lingering smell that bothers sensitive guests.
💡The property feels more like an unstaffed Airbnb than a traditional hotel, so don't expect concierge-level handholding.
💡You might find cobwebs or ants in the corners—pest control and deep cleaning are definitely lacking.
💡The 'neoclassical' decor looks glamorous in wide-angle photos but feels a bit tacky and cheap in person.
💡The hotel has gone through a recent rebrand (formerly Luxe Paradise), which causes massive confusion with ride-hailing apps.
ადგილობრივი სახელმძღვანელი
რუკა
ნახეთ, სად მდებარეობს Luxe Paradise Suites Hotel და რა არის მის გარშემო.