Direct underground access to Place des Arts and the Metro
Front-row seats to Jazz Fest and Just For Laughs from 'Festival View' rooms
The legendary warm chocolate chip cookie at check-in actually lives up to the hype
Kurzfassung: A massive, chaotic convention factory with unbeatable location but elevators that will test your will to live.
Bewertet von @thegrand_experience: I turned my boring layover into a total self-care night here. The bed was incredibly plush, and I loved getting ready with that huge backlit mirror. Honestly, having a Nespresso machine in the room saved my morning before the next flight.
Was Gäste, die hier übernachtet haben, sagten
The hype
Unbeatable location for festivals and winter shopping, but the property feels understaffed and overwhelmed.
Reality check
You will spend a significant portion of your trip waiting for an elevator that is already full when it arrives.
You are attending a festival at Place des Arts
You hate walking in the cold (underground city access is a game changer)
You are a Hilton Honors member chasing points and breakfast credits
Sauberkeit & Instandhaltung
7.5
Housekeeping: Hit or miss. Recent reviews mention missed dust and dirty lobby floors. 'On request' service often means 'no service'.
Bathroom hygiene: Generally clean, but grout lines in older rooms are showing their age.
Maintenance: Elevators are the main failure point. Rooms are decent but show wear and tear (scuffed furniture).
Linens & towels: Standard Hilton quality—crisp but not luxurious. Check for stains; high turnover means mistakes happen.
Odors & scents: Lobby smells like chocolate cookies (intentional). Hallways can smell like damp carpet or food from room service.
Sleepability™
6.5MÄSSIG
MÄSSIG
0-4LAUT
4-7,5MÄSSIG
7,5-10STILL
Street noise from Jeanne-Mance and Sainte-Catherine
Thin walls between connecting rooms
Hallway chatter from large groups/families
Vor der Buchung
Gut zu wissen
The hotel entrance is inside the Complexe Desjardins; it can be confusing to find from the street if you're driving.
Breakfast at the 'Hub' is decent but pricey (~$33 CAD); you're better off grabbing a bagel at the mall downstairs.
Digital Key is hit-or-miss; get a physical card as a backup.
Was Sie einpacken sollten
Swimsuit (just in case the pool is actually open)
Earplugs (essential for lower floors)
Good walking shoes (the underground city is miles long)
Zimmer-Genie
Beste Auswahl
Festival View King Suite (high floor) for direct views of the main stages
Corner King rooms for slightly more space and dual-aspect windows
Zimmer, die Sie meiden sollten
Rooms near the elevator bank (constant dinging and foot traffic)
Lower floor rooms facing Sainte-Catherine Street (street noise)
Zimmerwunsch-Genie – kopieren & einfügen
“I would appreciate a 'Festival View' room on a high floor (15+), as far from the elevators as possible to minimize noise.”
FAQ & Geheimtipps
Alles, was Sie vor der Buchung wirklich wissen möchten.
Is the pool open?
Technically yes, but hours fluctuate wildly based on lifeguard availability. Call ahead.
How much is parking?
Valet is ~$45-52 CAD/night with in/out privileges. Self-park in the mall garage is ~$25 CAD/day (no in/out).
Is there a free breakfast?
Only for Hilton Honors Gold/Diamond members (credit system). Otherwise, expect to pay ~$33 CAD per person.
Can I bring my dog?
Yes, for a non-refundable fee of ~$65 CAD per stay. Max weight 50 lbs.
Is it connected to the Metro?
Yes, direct indoor access to Place-des-Arts and Place-d'Armes stations via the underground network.
Do the windows open?
No, windows are sealed shut.
Insider-Tipps
✨
There is a full IGA grocery store in the basement of Complexe Desjardins—perfect for stocking your mini-fridge at normal prices.
✨
Use the 'South' elevator bank if you're in a hurry; they tend to be slightly less crowded than the main bank.
✨
The underground tunnel to the Convention Centre is a 10-minute heated walk—leave your coat in the room.
5 Dinge, die Sie wissen sollten, bevor Sie losfahren
💡The lobby is on the 6th floor, not street level, which confuses every Uber driver.
💡The 'Executive Lounge' is often just a roped-off section of the restaurant, not a private oasis.
💡You might see bed bug dogs in the hallway—the hotel is proactive with inspections (which is actually a good thing).
💡The elevators have a 'destination dispatch' system that confuses guests and causes bottlenecks.
💡Housekeeping is by request only for shorter stays; you have to ask if you want fresh towels.
Lokaler Reiseführer
Karte
Sehen Sie, wo sich Doubletree By Hilton Montreal befindet und was in der Nähe ist.