The hype
Travelers obsess over the location and the lobby smell, but many feel the room finishes are worn out for the $800+ price tag.
The New York Edition
$700-1100/ noche
Reserva esto si You want the Ian Schrager 'cool kid' vibe in a location that beats the pants off Times Square or SoHo.
Por qué a la gente le encanta
- The Clocktower building architecture is genuinely iconic
- Madison Square Park is literally your front yard
- Le Labo signature scent hits you the second you walk in
Resumen rápido: A stunning visual masterpiece that's starting to show its age with scuffed floors and a destination fee that insults your intelligence.
Reseñado por @amandasparkles: I checked into The New York Edition and honestly, the view of One World Trade Center from my room was surreal. The minimalist vibe is exactly what I needed to decompress. Highly recommend asking for a high floor!
Lo que dijeron los huéspedes que se hospedaron aquí
Reality check
Service is polarizing—you either get the 'cool friend' treatment or the 'you're bothering me' stare from the front desk.
- You prioritize aesthetics and 'vibes' over traditional luxury service
- You want to be in the Flatiron/NoMad food scene
- You love a dark, moody lobby bar scene
Limpieza y Mantenimiento
8.5
- Housekeeping: Generally reliable twice-daily service, though recent reviews cite missed dust in corners.
- Bathroom hygiene: Clean surfaces, but the 'open' shower design leads to water spots and slippery floors.
- Maintenance: Showing age. Expect scuffed baseboards, scratched wood floors, and the occasional peeling paint.
- Linens & towels: Towels have been reported as 'scratchy' or worn in recent stays, not the plush fluff you expect.
- Odors & scents: Dominant Le Labo black tea scent throughout the lobby; rooms are generally fresh.
Sleepability™
7MODERADO
0-4RUIDOSO
4-7.5MODERADO
7.5-10SILENCIOSO
- Sirens from Madison Avenue (lower floors)
- Rattling HVAC units
- Elevator mechanical noise near the lift bank
Antes de reservar
Es bueno saberlo
- There is NO pool, despite the price point.
- The 'Destination Fee' is mandatory and includes a daily laundry credit and F&B credit that expires nightly—use it or lose it.
- Valet parking is extortionate (~$95/night); use a SpotHero garage on 24th or 25th St instead.
Qué llevar
- Slippers (the bathroom floors can be slippery and cold)
- A portable steamer (the laundry credit is a hassle to use for just one shirt)
Genio de Habitaciones
Mejores opciones
- Loft Rooms (higher floors) for the best Empire State Building views
- Superior King for a surprising amount of space by NYC standards
Habitaciones a evitar
- Rooms near the elevator bank (noisy destination dispatch system)
- Low-floor rooms facing Madison Ave (siren city)
Genio de Solicitud de Habitación – copiar y pegar
“I am requesting a room on a high floor (20+) away from the elevator bank. If available, a view of the Empire State Building would be preferred over the Park view. Please ensure the room does not have a connecting door to minimize noise.”
Preguntas frecuentes y consejos ocultos
Todo lo que realmente quieres saber antes de reservar.
Is breakfast included?
No, and not even for Marriott Bonvoy Platinum/Titanium members. Expect to pay $40+ per person at The Clocktower or grab a bagel nearby.
Does the hotel have a pool?
No. If you need a swim, book the Equinox Hotel or the Mandarin Oriental instead.
Is it pet friendly?
Yes, but with a steep $250 non-refundable fee per stay. They do provide a bed and bowl.
How is the gym?
Solid. 24-hour access, Peloton bikes, and decent weights. It's not a mega-club, but it gets the job done.
Can I use the spa?
Yes, located on the 39th floor. It's small, expensive, and requires booking well in advance.
Is the area safe?
Very. Flatiron is one of the safest, most walkable parts of Manhattan, bustling day and night.
Consejos de Insiders
- ✨
The lobby bar is scene-y, but the bar *inside* The Clocktower restaurant upstairs is often quieter and feels more exclusive.
- ✨
Ask for a 'high floor' specifically to clear the tree line of Madison Square Park for better light.
- ✨
The elevators use a 'destination dispatch' system that can be slow and bumpy—allow extra time during morning rush.
5 cosas que debes saber antes de ir
💡The 'half-wall' shower design means you will almost certainly flood the bathroom floor every morning.
💡The hallways are intentionally kept very dark—moody for some, a tripping hazard for others.
💡The furniture is starting to show significant wear (scuffed wood, chipped paint) that doesn't match the luxury price tag.
💡The HVAC units in some rooms have a mechanical rattle that earplugs can't fix.
💡You might get a 'courtyard' view which is essentially a view of a brick wall—check your room type carefully.
Guía Local
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