The hype
Universally praised for its stunning 'Alpine chic meets Asian Zen' design and incredible spa facilities.
The Chedi Andermatt
$965-1,400+ / night
Book this if You want the most visually stunning, Asian-Alpine fusion luxury basecamp in the Swiss Alps and have the budget to match.
Why People Love It
- The 2,400 sqm spa with hydrotherapy pools is a destination in itself
- Massive rooms (starting at 52 sqm) that all feel like suites with private fireplaces
- The 'Ski Butler' service that handles your gear so you never touch a cold boot
Quick Take: It’s a masterclass in design and comfort, but be ready to pay extra for 'free' breakfast eggs and dodge the noise from the parking garage.
Guest Who Stayed Here Said
Reality check
Service is generally excellent but can have occasional lapses (missed special requests), and the nickel-and-diming on breakfast items rubs some guests the wrong way.
- You prioritize spa time as much as ski time
- You love dark, moody, romantic interiors with fireplaces everywhere
- You travel with a dog (they are treated like royalty for CHF 50/night)
Cleanliness & Maintenance
9.8
- Housekeeping: Impeccable. Daily service is thorough, and turndown service is standard.
- Bathroom hygiene: Spotless. No reports of mold or grime found in search. High-end Acqua di Parma toiletries.
- Maintenance: Excellent condition. The property feels new and well-maintained.
- Linens & towels: Plush, high-quality, and replaced generously.
- Odors & scents: Signature scent of Alpine wood and Asian spices; no musty smells.
Sleepability™
8.5SILENT
0-4LOUD
4-7.5MODERATE
7.5-10SILENT
- Traffic/garage noise for rooms above the parking entrance
- Occasional street noise on the train station side
Before you book
Good to know
- Valet parking is mandatory and costs CHF 30 per day
- The hotel is literally across the street from the train station, making rail arrival incredibly easy
- Make dinner reservations well in advance, especially for The Japanese Restaurant
What to pack
- Swimsuit for the hydrotherapy pools (you will spend hours here)
- Smart casual dinner wear (it's fancy but not stuffy)
- Good hiking boots or snow boots depending on the season
Room Genie
Best picks
- Upper floor 'Grand Deluxe' rooms for the best mountain views
- Deluxe Suites (110 sqm) for families needing space
- Furka Suite for the ultimate penthouse experience
Rooms to avoid
- Rooms located directly above the underground parking ramp (ask to be away from this)
- Lower floor rooms facing the street/train station if you are a light sleeper
Room Request Genie – copy & paste
“I would like to request a room on a high floor, specifically away from the underground parking entrance and street side, to ensure maximum quiet and mountain views.”
FAQ & Hidden tips
Everything you actually want to know before you book.
Is breakfast included?
Yes, a massive buffet is included, but beware that ordering specific hot items off the a la carte menu may cost extra.
Is it good for families?
Surprisingly yes. There is a 'Chedi Bear Club' for kids, and the pool hours are family-friendly.
How far is the ski lift?
The Gemsstock cable car is about 700m away, but the hotel provides a private ski bus/shuttle so you don't have to walk.
Can I bring my dog?
Yes, pets are welcome for CHF 50 per night and get their own amenities.
Is there air conditioning?
Yes, which is rare for the Alps, but some guests actually find the rooms *too* warm in winter due to the fireplaces.
What is the 'Ski Butler'?
A dedicated service that fits your rental gear, warms your boots, and transports your equipment to the slopes for you.
Insider Tips
- ✨
Visit the 'Cheese Tower' in The Restaurant—it's a glass-walled room full of local cheeses you can sample.
- ✨
The 'Japanese by The Chedi' on Gütsch mountain (2300m) holds a Michelin star and offers incredible views—book a lunch there.
- ✨
The Cigar Library has a walk-in humidor and is a hidden quiet spot even if you don't smoke (excellent ventilation).
5 things to know before you go
💡The 'Asian' influence isn't just decor; the spa has distinct Balinese and Thai treatments that rival resorts in Asia.
💡You can rent e-bikes directly from the hotel in summer to explore the passes.
💡The lobby fireplaces are gas, not wood, but there are over 200 of them throughout the property.
💡The indoor pool is 35 meters long—serious lap swimmers will actually love it.
💡Room service includes a 'Chedi Burger' that is legendary but costs a small fortune.
Local Playbook
Map
See where The Chedi Andermatt is located and what's nearby.