The hype
Travelers love the modern design and the price, but the elevator wait times and shuttle logistics wear people down.
Hyatt Vivid Grand Island - All Inclusive - Adults Only
$200-350/ noche
Reserva esto si You want a brand-new, modern Hyatt experience for half the price of a beachfront resort and don't mind taking a shuttle to the sand.
Por qué a la gente le encanta
- The rooftop pool (Vantage Club only during the day) has the best sunset views in Cancún
- Ennea Beach Club is surprisingly legit with full food/drink service included
- Boho-chic aesthetic that feels more 'Tulum' than 'Spring Break'
Resumen rápido: It's a high-rise hotel on a golf course, not a beach resort, and you need to pay for the 'Vantage Club' upgrade to make it worth your time.
Reseñado por @TravelwithChelsey: I was blown away by how peaceful this place is. The lagoon views from the infinity pool are unlike anything else in Cancun, and the sunsets? Absolute perfection. If you need to escape the noise and just breathe, this is the spot. My room felt like a private sanctuary.
Lo que dijeron los huéspedes que se hospedaron aquí
Reality check
The app is unreliable for restaurant bookings and opening times often don't match what's listed.
- You prefer a pool scene over a beach scene
- You are a Hyatt loyalist looking for a lower-point redemption
- You want a relaxed, social vibe without the chaotic party noise
Limpieza y Mantenimiento
8
- Housekeeping: Generally reliable daily service, though hallway clutter (room service trays) is a common complaint.
- Bathroom hygiene: Mostly sparkling, but isolated reports of persistent moldy smells in showers due to drainage issues.
- Maintenance: Brand new property means little wear and tear, but 'new build' issues like broken AC or key cards are frequent.
- Linens & towels: Fresh and new, typical Hyatt quality.
- Odors & scents: Lobby smells like 'fresh linens,' but outdoor areas near the lagoon can have a swampy/sewage odor.
Sleepability™
7MODERADO
0-4RUIDOSO
4-7.5MODERADO
7.5-10SILENCIOSO
- Slamming doors and echoing hallways
- Construction noise from the adjacent property during the day
Antes de reservar
Es bueno saberlo
- The shuttle to the beach club runs every 20-30 minutes; plan your day accordingly.
- Vantage Club upgrade is practically mandatory to access the rooftop pool during the day.
- Room service delivery boxes are cool but plates often pile up in the hallways.
Qué llevar
- Earplugs for the echoing hallways
- A beach bag that can hold a day's worth of stuff (since you can't just run back to your room from the beach club)
Genio de Habitaciones
Mejores opciones
- Vantage Club Junior Suite Bay View (High Floor) for the best sunset views and rooftop access
- Golf View rooms for a quieter morning (facing away from the pool music)
Habitaciones a evitar
- Low-floor rooms near the main pool (noise from daily activities)
- Rooms near the service elevators (noise complaints)
Genio de Solicitud de Habitación – copiar y pegar
“Request a high-floor room (10th floor or higher) facing the Bay for sunset views. Please ensure the room is away from the service elevator bank to minimize hallway noise.”
Preguntas frecuentes y consejos ocultos
Todo lo que realmente quieres saber antes de reservar.
Is it really on the beach?
No. It is on the Nichupté Lagoon side. You must take a shuttle to the Ennea Beach Club at Playa Delfines.
Is the rooftop pool open to everyone?
No. During the day, it is exclusive to Vantage Club guests. Non-Vantage guests can only access the Cobalt swim-up bar area or visit for dinner at Oishii.
Is the food at the beach club included?
Yes, the Ennea Beach Club is fully all-inclusive with a restaurant, snack bar, and drink service included in your wristband.
Is the spa open?
Technically yes, but it is currently operating out of converted guest rooms (8 indoor suites) while the main facility is finished.
Is it a party resort?
Not really. It has a 'Vivid' social vibe with DJ music by the pool, but it's more chill/boho than a hard-partying spring break spot.
How is the gym?
Surprisingly good. It's on the rooftop with panoramic views, though it can get crowded in the mornings.
Consejos de Insiders
- ✨
The 'Oishii' Japanese restaurant on the rooftop is open to everyone for dinner, even if you aren't Vantage Club—book it for sunset.
- ✨
The food truck 'Vivid Bites' by the main pool has some of the best tacos on the property.
- ✨
Use the 'World of Hyatt' app to book restaurants, but double-check times with the concierge as the app is often wrong.
5 cosas que debes saber antes de ir
💡The 'spa' is just a few regular hotel rooms with massage tables shoved in them.
💡You can hear your neighbors in the hallway as if they are inside your room due to the concrete acoustics.
💡The beach club shuttle can fill up during peak times (10am-12pm), leaving you stranded for 20 mins.
💡The 'longest rooftop pool' is shallow—more for wading and Instagramming than swimming.
💡There is a distinct 'sewage' or 'mangrove' smell that occasionally wafts through the lower grounds depending on the wind.
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