The hype
Guests are obsessed with the 'The Residence' club perks and the massive bathrooms, often calling it the best service in Cotai.
The Londoner Hotel
$650-1000+/ noche
Reserva esto si You want the most immersive, Anglophile luxury experience in Macao without the chaos of the mega-casinos.
Por qué a la gente le encanta
- All-suite rooms start at a massive 75sqm
- Exclusive access to 'The Residence' club for breakfast and cocktails is included
- The 'Victorian-era' design is incredibly detailed, not just cheap theme park stucco
Resumen rápido: It's a brilliant British cosplay fantasy that actually delivers on luxury, provided you don't mind the construction noise from the neighboring Sheraton renovation.
Reseñado por @wanderwithpooja: I checked into The Londoner and didn't want to leave. The suite is massive, but the highlight was definitely the bathroom—watching a movie in the mirror while taking a bath was the ultimate reset I needed.
Lo que dijeron los huéspedes que se hospedaron aquí
Reality check
The check-in lobby can feel dark and cramped compared to the Venetian's grandeur, and the maze-like connection to the mall confuses everyone.
- You love all-inclusive vibes (The Residence club access is a game changer)
- You need a guaranteed suite with a separate living area
- You appreciate high-tech toilets and Dyson hairdryers in every room
Limpieza y Mantenimiento
9.7
- Housekeeping: Impeccable. Twice-daily service is standard, and they actually organize your toiletries.
- Bathroom hygiene: Spotless. Marble is polished to a mirror finish, grout is white, and no signs of mold.
- Maintenance: Brand new feel. No peeling paint or scuffs; everything works perfectly.
- Linens & towels: Plush, heavy, and crisp. High-thread-count sheets that feel expensive.
- Odors & scents: Strong signature 'Londoner' scent in public areas; rooms smell fresh and neutral.
Sleepability™
9.5SILENCIOSO
0-4RUIDOSO
4-7.5MODERADO
7.5-10SILENCIOSO
- Occasional hallway noise if near the elevators
- Daytime drilling from the nearby Londoner Grand renovation (faint but present)
Antes de reservar
Es bueno saberlo
- Your room key gets you into 'The Residence'—use it! It replaces the need for paying for breakfast or evening drinks elsewhere.
- The hotel is connected indoors to The Venetian, The Parisian, and The Plaza—wear comfortable shoes.
- A deposit is required at check-in, and they are strict about credit card authorization forms for third-party payments.
Qué llevar
- Smart casual outfits for 'The Residence' (no bathrobes or swimwear allowed)
- Universal power adapter (though most rooms have multi-sockets)
- Walking shoes—the 'resort walk' between casinos is miles long
Genio de Habitaciones
Mejores opciones
- Louis Suite (King) for couples—request a high floor facing the Parisian for Eiffel Tower views
- Windsor Suite (113sqm) if you need a true dining area and massive walk-in closet
Habitaciones a evitar
- Low-floor rooms facing the 'Londoner Grand' tower (construction views)
- Rooms near the elevator banks (can be high traffic)
Genio de Solicitud de Habitación – copiar y pegar
“I am celebrating a special occasion and would greatly appreciate a high-floor Louis Suite with a direct view of the Parisian Eiffel Tower, away from the Londoner Grand renovation works.”
Preguntas frecuentes y consejos ocultos
Todo lo que realmente quieres saber antes de reservar.
Is the pool heated?
Yes, the outdoor pool is heated year-round, and there are private cabanas available for hotel guests.
Does the room come with breakfast?
Yes, access to 'The Residence' includes a high-quality buffet breakfast, afternoon tea, and evening cocktails.
Can I see Big Ben from my room?
Likely not. The Big Ben replica is part of the hotel's façade. For the best views, ask for a room facing the Parisian's Eiffel Tower.
Is it family-friendly?
Yes, but it leans adult-luxury. Kids are allowed in The Residence, but the vibe is hushed and sophisticated.
How far is the airport?
It's a 5-10 minute drive. The hotel offers a complimentary shuttle bus and paid private limousine transfers.
Is there a casino in the hotel?
Yes, the resort sits on top of a massive gaming floor, but the hotel entrance is separate and quieter.
Consejos de Insiders
- ✨
The 'Mews' Thai restaurant has a secret entrance hidden behind a fake wall—ask a staff member to show you.
- ✨
You can take a virtual 'Black Cab' ride with a David Beckham hologram near the main lobby.
- ✨
The 'Changing of the Guard' show in the Crystal Palace lobby is cheesy but fun—catch it in the afternoon.
5 cosas que debes saber antes de ir
💡The 'Victorian' bathtubs are deep but high—tricky to get in and out of if you have mobility issues.
💡The corridors are scented with a custom 'English Garden' fragrance that some find overpowering.
💡You can hear the 'Big Ben' chimes from the pool deck, which adds to the surrealism.
💡The 'Macau' side of the view is just construction cranes and empty lots; the 'Strip' side is the only view worth paying for.
💡The Residence serves 'British' food that is actually better than most food in London.
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