The hype
Guests love the huge rooms and the pool views, but many feel the property is showing its age.
Westin Dallas Downtown
$177-350/ noche
Reserva esto si You want sweeping skyline views from a 32nd-floor indoor pool in the heart of the business district.
Por qué a la gente le encanta
- The 32nd-floor indoor pool and gym with panoramic downtown views
- Spacious Corner King Suites that feel like apartments
- Central location inside the historic One Main Place building
Resumen rápido: A solid business hotel with killer views that struggles with street noise and inconsistent housekeeping.
Reseñado por @travelswithbrandy: I checked into the Westin for a quick business trip and was blown away by the fitness studio—it's huge! The indoor pool on the high floor was the perfect quiet escape after a chaotic day downtown. If you need to work and workout, this is the spot.
Lo que dijeron los huéspedes que se hospedaron aquí
Reality check
Inconsistent cleaning is a frequent gripe—some rooms are spotless, others have missed trash or bathroom grime.
- You prioritize a high-floor view and a lap pool
- You are attending an event at the Kay Bailey Hutchison Convention Center (10-min walk)
- You want a spacious suite for a fraction of the price of nearby luxury boutiques
Limpieza y Mantenimiento
6
- Housekeeping: Inconsistent. Reports of missed trash, un-vacuumed carpets, and 'forgotten' rooms.
- Bathroom hygiene: Hit or miss. Some guests report sparkling marble; others found hair in drains or grime in corners.
- Maintenance: Aging infrastructure. Complaints about broken AC units, peeling wallpaper, and slow drains.
- Linens & towels: Generally good—Westin's 'Heavenly' brand standard usually holds up here.
- Odors & scents: Lobby smells of signature White Tea scent; some hallways have lingering musty/damp odors.
Sleepability™
6.5MODERADO
0-4RUIDOSO
4-7.5MODERADO
7.5-10SILENCIOSO
- Street racing/revving engines on Elm & Main
- Furniture dragging from the ballroom above upper-floor rooms
- DART train horns and sirens
Antes de reservar
Es bueno saberlo
- The hotel entrance is tricky: Enter via 1220 Elm Street for valet, not the Main Street address.
- Valet is pricey (~$45+), but self-parking is available for ~$30/night.
- There is a destination fee of approx. 0.525% added to the room rate.
Qué llevar
- Swimsuit for the 32nd-floor indoor pool
- Earplugs or white noise machine for street noise
- Walking shoes—you are central to everything
Genio de Habitaciones
Mejores opciones
- Corner King Suite (Trinity Suite): Massive, dual-aspect windows, separate living area.
- High-floor rooms (20+) facing away from the street for better sound insulation.
Habitaciones a evitar
- Rooms on the 31st floor directly under the pool/gym/ballroom (noise risk).
- Lower floor rooms facing Elm Street (maximum traffic noise).
Genio de Solicitud de Habitación – copiar y pegar
“I'd love a high-floor Corner King, ideally away from the elevators. Please ensure I am NOT on the floor directly below the ballroom or pool to avoid overhead noise.”
Preguntas frecuentes y consejos ocultos
Todo lo que realmente quieres saber antes de reservar.
Is the pool heated?
Yes, it's an indoor heated pool on the 32nd floor, open year-round.
Does the hotel have a free shuttle?
No, but it's walkable to the DART Akard Station for easy transit access.
Is breakfast included?
No, unless you have a specific rate or high-tier status. Buffet is ~$25/person.
Can I bring my dog?
Yes, it's pet-friendly. Weight limit is around 40-50 lbs, usually no fee (verify at booking).
Is there a resort fee?
They charge a 'destination fee' calculated as a percentage (~0.53%) of your rate.
How far is the Convention Center?
About a 10-minute walk (0.6 miles) or a very short Uber.
Consejos de Insiders
- ✨
The 'One Main Perc' coffee shop in the lobby closes early; go to 'Otto's' at the Adolphus nearby for a better late-morning vibe.
- ✨
Use the underground tunnels (Dallas Pedestrian Network) to get around during bad weather, though they can be confusing.
- ✨
The 32nd-floor gym has better views than most observation decks in the city.
5 cosas que debes saber antes de ir
💡The 'destination fee' is a percentage, not a flat rate, which is rare and confusing.
💡The elevators can be slow during peak check-out times due to the building layout.
💡You might hear the DART train horns even from higher floors.
💡The lobby is actually on the 2nd floor, not street level.
💡Weekend rates can be surprisingly low compared to weekdays due to business travel focus.
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