Surprisingly excellent food for the price point (especially the sushi and Mexican)
Unbeatable location for exploring Playa del Carmen on foot
Rooftop pool area offers a chill escape from the rowdier main pool
Resumen rápido: A solid city hotel that happens to be all-inclusive, but don't come here expecting a sprawling resort or a swimmable beach.
Reseñado por @travel_with_troylynn: I stayed in this Junior Suite and it was the perfect romantic escape. The in-room jacuzzi was my absolute favorite feature for relaxing evenings, and the garden view made mornings so peaceful. Definitely a great value for an adults-only spot.
Lo que dijeron los huéspedes que se hospedaron aquí
The hype
Travelers are consistently shocked by how good the food and staff are, but disappointed by the lack of a real beach.
Reality check
You will likely hear your neighbors and the hallway traffic; bring earplugs if you're a light sleeper.
You prioritize good food and drinks over a massive sandy beach
You want to walk to clubs, shops, and local taco stands
You're on a budget but still want an adults-only experience
Limpieza y Mantenimiento
8.8
Housekeeping: Daily and thorough. Guests frequently use the word 'spotless' for the rooms.
Bathroom hygiene: Generally good, though some grout and tiles show age. Water pressure and hot water can be inconsistent.
Maintenance: Solid, but the building is older. Expect some peeling paint on exteriors or slow elevators.
Linens & towels: Clean and crisp, though not high-thread-count luxury.
Odors & scents: Lobby smells fresh; rooms can get musty if the AC isn't managed well due to high humidity.
Sleepability™
6MODERADO
MODERADO
0-4RUIDOSO
4-7.5MODERADO
7.5-10SILENCIOSO
Hallway echoes (tile floors)
Street noise from 5th Avenue/Constituyentes
Thin connecting doors
Antes de reservar
Es bueno saberlo
There is a mandatory Environmental Sanitation Fee of approx. $4.50 USD (79 MXN) per room/night.
No on-site parking; you'll have to find street parking or a paid lot nearby.
The 'North Beach' area is a short walk away and much better for swimming than the hotel front.
Qué llevar
Water shoes (the beach area is very rocky)
White noise machine or good earplugs (essential)
Reef-safe sunscreen (required for many local cenote excursions)
Genio de Habitaciones
Mejores opciones
Oceanfront Junior Suite (Top Floor): Best views and furthest from street noise, though you might hear the ferry.
Junior Suite (High Floor): Ensures a private balcony (unlike the ground floor Standard rooms).
Habitaciones a evitar
Standard Rooms: The 'terrace' is a shared walkway with zero privacy.
Rooms near the elevators: The hallway noise is significant.
Genio de Solicitud de Habitación – copiar y pegar
“I am requesting a Junior Suite on a high floor, as far away from the elevators and street side as possible. We are light sleepers and would appreciate a quiet location.”
Preguntas frecuentes y consejos ocultos
Todo lo que realmente quieres saber antes de reservar.
Is the beach swimmable?
Barely. It's very rocky and eroded right in front. You'll need to walk north to Mamitas Beach for a better swim.
Is the alcohol actually included?
Yes, and it's decent mid-shelf quality. You won't find top-shelf premium brands without paying extra, but the house pours are fine.
Is it really adults-only?
Yes, 18+ only. However, it's right next to family resorts and public beaches, so you might see/hear kids on the periphery.
Do I need dinner reservations?
Mostly no. Brasas (Mexican Grill) sometimes requires them, but others like Bella (Italian) and Zarape (Mexican) are usually walk-in.
Is there a gym?
Yes, a small but functional gym with cardio machines and free weights. Good enough for a vacation workout.
Is room service free?
The food is included, but there is a $10 USD delivery fee per order.
Consejos de Insiders
✨
The rooftop sushi bar 'Off The Hook' is the best lunch spot but closes at 6pm—go early.
✨
Skip the hotel taxi and walk to the ADO bus station (5 mins) for cheap, comfortable transfers to the airport or Tulum.
✨
The 'Standard Room' is often cheaper for a reason—upgrade to at least a Junior Suite for a real balcony.
5 cosas que debes saber antes de ir
💡The 'semi-private terrace' in Standard rooms is just a couple of chairs on the public walkway.
💡You can hear the ferry horn blasting throughout the day.
💡The main pool is loud and energetic; the rooftop pool is the only real sanctuary.
💡Humidity in the rooms can be intense; keep the AC running to avoid that damp smell.
💡The coffee shop 'Cafe Mexico' is surprisingly legit and a great morning ritual.
Guía Local
Mapa
Descubre dónde se encuentra Wyndham Alltra Playa Del Carmen Adults Only All In y qué hay cerca.