Three tiered infinity pools that cascade down to the beach
The 'Rhythm Experience' brings daily DJ sets and a chic day-club atmosphere
Compact layout means you're never more than 5 minutes from the ocean
Snel Overzicht: It's a high-energy, compact hotel that feels more like a Miami beach club than a sprawling Mexican mega-resort, but the rooms are showing their age.
Beoordeeld door @Monitours: I had such a blast here! The energy at the main pool is contagious, and the ocean views are exactly like the postcards. It’s definitely a lively spot, so bring your party mood. The staff at the beach club took great care of us.
Gast die hier verbleef zei
The hype
Travelers love the manageable size and friendly staff but consistently mention the property feels past its prime.
Reality check
The 'Total Gourmet Experience' is hit-or-miss—reservations for dinner can be a headache to secure, and the 'premium' drinks often taste watered down.
You hate walking 20 minutes just to get from your room to the pool
You enjoy a lively pool scene with DJs, dancers, and pop-up parties
You prioritize ocean views (almost every room has one)
Schoonmaak & Onderhoud
7.8
Housekeeping: Consistent daily service, but they often miss dust on top of wardrobes and under beds.
Bathroom hygiene: Clean but aging—expect yellowing grout and some calcium buildup on faucets.
Maintenance: Showing wear. Peeling paint on balconies and slow-draining showers are common complaints.
Linens & towels: Towels can be scratchy and graying; linens are standard hotel grade, nothing plush.
Odors & scents: Lobby smells fresh (signature scent), but some rooms have a lingering musty/humidity smell.
Sleepability™
6.5GEMATIGD
GEMATIGD
0-4LUID
4-7.5GEMATIGD
7.5-10STIL
Loud industrial AC units from the adjacent resort (especially on the north side)
Hallway noise due to large gaps under entry doors
Thumping bass from pool parties during the day
Voordat je boekt
Goed om te weten
The hotel officially transitioned to Adults-Only (18+) in early 2025.
You must download the Sandos app to make dinner reservations, and slots fill up fast at 9:00 AM.
The 'Sanitation Tax' is roughly $4 USD per night, payable at check-in.
Wat je mee moet nemen
Insulated tumbler (keeps your poolside drinks cold and saves plastic)
Reef-safe sunscreen (strictly enforced in some areas)
Earplugs (essential for the thin walls)
Kamer Genie
Beste keuzes
Laguna Suite for extra space and sunset views over the lagoon
Ocean Front Deluxe on high floors (6-8) for the best unobstructed sea views
Kamers om te vermijden
North-facing rooms on lower floors (noise from neighbor's AC units)
Rooms near the elevator banks (high foot traffic noise)
Kamer Aanvraag Genie – kopiëren en plakken
“I am requesting a high-floor room (Floor 6+) facing South to avoid the noise from the adjacent building's AC units. Please ensure it is away from the elevators.”
Veelgestelde vragen & Verborgen tips
Alles wat je eigenlijk wilt weten voordat je boekt.
Is the pool heated?
Yes, the three infinity pools are heated, but they fall into shadow by mid-afternoon.
Is it really adults-only?
Yes, as of 2025, Sandos Cancun has pivoted to an adults-only 'lifestyle' resort.
Do I need dinner reservations?
Yes, specifically for the teppanyaki at Gaijin and often for the steakhouse Seasons. Book via the app immediately upon arrival.
Is the beach swimmable?
Often no. The surf at Km 14 is rough with strong undertows. Look for the flags—red means stay out.
Is there a resort fee?
No traditional resort fee, but there is a mandatory environmental sanitation tax (~$4/night).
How is the Wi-Fi?
Decent in the lobby and rooms, but spotty by the beach and lower pool levels.
Tips van Insiders
✨
When the pool loses sun at 3 PM, move down to the beach loungers—they stay sunny for another 90 minutes.
✨
Order the 'off-menu' tacos at the St. Trop pool snack bar; they are often fresher than the buffet.
✨
The gym has a surprisingly good ocean view—go early for a sunrise run on the treadmill.
5 dingen die je moet weten voordat je gaat
💡The 'Deluxe' room bathrooms have a semi-open concept with a curtain, offering little privacy.
💡Room service can take over 90 minutes during peak breakfast hours.
💡The elevators are notoriously slow and hot.
💡There is no swim-up bar in the traditional sense; waiters wade in to serve you.
💡The 'Premium' liquor upgrade is rarely worth it; standard bar rail is decent enough for mixed drinks.
Lokaal Playbook
Kaart
Bekijk waar Sandos Cancun All Inclusive zich bevindt en wat er in de buurt is.