다음의 경우 예약하세요 You have a rental car, hate the thumping bass of 5th Avenue, and want a spacious apartment where you can actually cook.
사람들이 좋아하는 이유
Dead silent at night compared to downtown Playa
Huge apartments with full kitchens and washer/dryers
Immaculate cleanliness that outshines luxury resorts
한눈에 보기: A spotless, quiet condo-hotel that feels like a steal if you drive, but a stranded island if you don't.
@MsVirgile님의 리뷰: I stayed in this massive suite at Heaven Hotel and it felt just like home. Having my own kitchen and laundry machine was a total game-changer for a beach trip. It’s super spacious and only a quick drive to the coast—perfect for families!
여기에 머물렀던 게스트가 말했습니다
The hype
Travelers are shocked by the value and cleanliness but often underestimate the distance from the beach and town.
Reality check
The '5-minute walk to the beach' is marketing fluff—it's a solid 1.8km hike to the actual swimmable Xcalacoco beach.
You are renting a car and exploring the Riviera Maya
You need a washer/dryer and kitchen for a long stay
You prioritize sleep quality over nightlife
청결 & 유지관리
9.4
Housekeeping: Daily service that is thorough and consistent. Guests consistently rave about it.
Bathroom hygiene: Sparkling. Grout is white, glass is streak-free, no mold issues reported.
Maintenance: Excellent. Everything works, from the AC to the appliances. Feels newer than it is.
Linens & towels: Fresh, white, and plentiful. Not luxury thread count, but very clean.
Odors & scents: Neutral and fresh. No musty jungle smell or heavy chemical mask.
숙면지수™
9.5조용함
조용함
0-4시끄러움
4-7.5보통
7.5-10조용함
Occasional road noise if windows are open
Neighbors in the hallway (soundproofing is decent but not perfect)
예약 전에
알아둘 사항
Download WhatsApp; it's the primary way to communicate with staff for gate codes/late check-in.
Stock up on groceries at the Chedraui or Walmart in town *before* you drive up to the hotel.
The entrance can be hard to spot at night; look for the 'Heaven Hotel' sign on Av. Xcalacoco.
준비물
Coffee and filters (machines are there, coffee is not)
Beach towels (hotel provides them, but extras help for the cenotes)
Earplugs (just in case, though likely not needed)
객실 지니
최고의 선택
Top floor apartments for better breeze and privacy
Pool-facing units for a nicer view than the street side
피해야 할 객실
Ground floor units near the entrance if you want total privacy from foot traffic
객실 요청 지니 – 복사 & 붙여넣기
“I would love a top-floor unit facing the pool for maximum quiet and privacy. We will be arriving by car.”
자주 묻는 질문 및 숨은 팁
예약하기 전에 실제로 알고 싶은 모든 것.
Is there a restaurant on site?
No. There is zero food service. You have a full kitchen, and food delivery apps (Rappi/Uber Eats) work here.
How far is the beach?
It is a 1.8km (1.1 mile) walk to Xcalacoco Beach. It takes about 20 minutes walking or 3 minutes driving.
Is there a resort fee?
No hidden resort fees, just the standard city environmental tax (approx. $3 USD/night).
Can I walk to 5th Avenue?
Absolutely not. It's a 15-minute drive or a long, hot taxi ride.
Is the pool heated?
No, it's a standard outdoor pool. Refreshing in summer, brisk in winter mornings.
Is there secure parking?
Yes, free gated parking is included, which is a huge perk in Playa.
내부자 팁
✨
The 'Grand Coral' golf course nearby has a beach club you can sometimes access for a fee.
✨
Ask the front desk for the number of a reliable local taxi driver; Uber can be spotty this far north.
✨
The washer/dryer in the room is a game-changer; pack half the clothes you think you need.
가기 전에 알아야 할 5가지
💡The water pressure is surprisingly good for the area.
💡You might spot spider monkeys in the trees near the Xcalacoco beach path.
💡The 'gym' is non-existent; the pool is your gym.
💡Delivery drivers often get lost finding the entrance; drop a pin on WhatsApp.
💡The AC units are powerful and individually controlled in each room.