The hype
Travelers rave about the food quality and the beautiful aesthetic but consistently complain about the lack of a real beach.
Hilton Cancun An All Inclusive Resort
$250-450/ nuit
Réservez si You want a shiny, new-build all-inclusive that feels more like a chic Miami hotel than a spring break party pit, and you don't mind trading a swimmable beach for better food.
Pourquoi les gens l'adorent
- The food is shockingly good for an all-inclusive (especially the steakhouse and taco stand)
- Design is stunningly modern—think natural wood, stone, and massive glass windows everywhere
- It’s isolated in a mangrove preserve, making it feel exclusive and far from the chaotic Hotel Zone
En bref : A gorgeous, high-design resort with excellent food that is unfortunately built on a narrow, seaweed-prone strip of coast that barely qualifies as a beach.
Évalué par @jasmine___powers: I had the dream opportunity to teach fitness classes here and it was magical. The outdoor spin deck overlooking the ocean is a total game-changer. Between the workouts and the incredible steak at Auma, this was the perfect balance of health and indulgence.
Ce que les clients qui ont séjourné ici ont dit
Reality check
The 'ocean view' is stunning to look at, but don't expect to swim in it—you'll be pool-bound for your entire stay.
- You are a 'pool person' who prefers lounging with a book over swimming in the ocean
- You appreciate modern architecture and hate the dated 'tropical' look of older resorts
- You are a foodie who usually dreads the rubbery buffet food at all-inclusives
Propreté et entretien
8.5
- Housekeeping: Daily service is reliable and thorough; rooms are generally kept spotless.
- Bathroom hygiene: Sparkling clean, though the glass walls show every smudge if not wiped down.
- Maintenance: The property is new (2021) so wear and tear is minimal, though some 'musty' smells from humidity are reported.
- Linens & towels: Fresh and crisp, typical Hilton standard.
- Odors & scents: Lobby smells like white tea and thyme; some ground floor rooms can smell damp due to mangroves.
Sleepability™
6.5MODÉRÉ
0-4BRUYANT
4-7.5MODÉRÉ
7.5-10SILENCIEUX
- Hallway noise echoing into the room
- Connecting doors (avoid if possible)
- Construction traffic on the road side (Mangrove view rooms)
Avant de réserver
Bon à savoir
- Dinner reservations are mandatory for the sit-down restaurants (Auma, La Luce, Maxal) and book up fast—book them in the lobby immediately upon arrival.
- There is no spa on-site; you have access to the Waldorf Astoria spa next door, but it is pricey.
- Room service is included 24/7, which is a rare perk at this price point.
Quoi emporter
- Reusable water bottle (filtered water stations are on every floor near elevators)
- Insulated cup (Yeti/Stanley) to keep pool drinks cold in the heat
- Bathroom spray/Poopourri (essential due to the glass bathroom situation)
Génie des chambres
Meilleurs choix
- Ocean Front Suites for the best views and extra space
- Rooms in the 'South Wing' (away from the splash pad) for a quieter experience
- High-floor Ocean View rooms to minimize pool noise
Chambres à éviter
- Ground floor swim-up rooms near the kids' splash pad (noisy and zero privacy)
- Rooms with connecting doors if you aren't using them (sound leaks)
- Mangrove view rooms on lower floors (can feel dark and face the service road)
Génie de demande de chambre – copier & coller
“I am requesting a room in the South Wing (Adult/Quiet side), ideally on a high floor (5th floor or higher) with an Ocean View. Please ensure it is NOT a connecting room due to noise sensitivity. If possible, I would love a room near the elevator for access to the water refill station, similar to room 5143.”
FAQ et astuces cachées
Tout ce que vous voulez vraiment savoir avant de réserver.
Is the pool heated?
Not reliably. Guests report the pools can feel chilly in the winter months (Dec-Feb), though they are refreshing in the summer heat.
Is there an adults-only section?
No. The resort is fully family-friendly. There is a 'quieter' pool away from the slides, but kids are allowed everywhere.
Can I walk to the Waldorf Astoria?
Yes, they are connected. You can walk over to use their spa (paid) or dine at their restaurants (extra cost, not included in your AI plan).
Is the beach really that bad?
Yes. It is narrow, rocky, and often covered in seaweed. Staff work hard to clean it, but the water is murky and not inviting for swimming.
How far is it from the Hotel Zone?
It's isolated. You are about 20-30 minutes south of the Hotel Zone. Don't expect to walk to shops or bars off-property.
Are there hidden fees?
No resort fees and parking is free (valet included), which is a huge plus compared to other Cancun resorts.
Conseils d'initiés
- ✨
The 'Churreria' near the kids' club serves unlimited fresh churros and ice cream—it's not just for kids.
- ✨
You can order 'off-menu' tacos at the pool; ask for the 'special' of the day.
- ✨
Use the filtered water stations near the elevators instead of relying on the small plastic bottles in the room.
5 choses à savoir avant de partir
💡The 'Glass Box' bathroom means if you turn on the bathroom light at night, you illuminate the entire sleeping area.
💡The lobby bar makes better cocktails than the pool bars—grab a drink there before heading out.
💡There is a 'secret' taco stand (Maxal Taqueria) that opens for lunch and is often better than the buffet.
💡You can take a free shuttle to Canopy La Isla to go shopping, but you have to book it in advance.
💡The humidity in the rooms can be intense due to the mangrove location; keep your AC running.
Guide local
Carte
Découvrez où se situe Hilton Cancun An All Inclusive Resort et ce qu'il y a à proximité.