The hype
Travelers love the design, the rooftop pool, and the staff, but often wish it was closer to the beach.
Kimpton Aluna Tulum
$150-250/ night
Book this if You want the Kimpton boutique vibe and a lower price point, and don't mind biking 15 minutes to the beach.
Why People Love It
- No-fee pet policy (bring your dog, cat, or iguana)
- Rooftop pool parties that actually have good cocktails
- Free bikes make exploring Aldea Zama and the ruins easy
Quick Take: A stylish jungle hideout that feels like a steal until you realize you're a $20 taxi ride from the ocean.
Reviewed by @nycyorkiegirls:ย I stayed at the Kimpton Aluna with my dog and was blown away. From the spiritual arrival ritual to the personalized treats, they treated her like a VIP. The food was fresh and the rooms were spotless. If you want luxury without leaving your pup behind, this is it.
Guest Who Stayed Here Said
Reality check
Sound isolation is poor; you will hear your neighbors and the hallway traffic.
- You are bringing a pet (Kimpton's policy is legendary)
- You want a luxury feel without paying $500+ beachfront prices
- You prefer a pool scene over getting sand everywhere
Cleanliness & Maintenance
8.5
- Housekeeping: Daily and generally thorough, though sometimes they miss dusting high shelves.
- Bathroom hygiene: Clean tile and grout, but watch out for the occasional 'sewage' smell from the drains (common in Tulum).
- Maintenance: Modern and well-kept, though humidity takes a toll on wood finishes and paint.
- Linens & towels: Crisp, white, and high quality; replaced daily if requested.
- Odors & scents: Lobby smells like signature Kimpton scent; rooms can be musty if AC isn't running.
Sleepabilityโข
6MODERATE
0-4LOUD
4-7.5MODERATE
7.5-10SILENT
- Hallway conversations and doors slamming
- Rooftop bar music (evenings)
- Nearby construction in Aldea Zama
Before you book
Good to know
- Valet and self-parking are included in the resort fee (rare for Tulum)
- Social Hour happens daily 5-6pm with free wine/beer
- Beach club access is included (usually Ikal or Maia), but the shuttle schedule can be spotty
What to pack
- Earplugs for the thin walls
- Bug spray (Aldea Zama is jungle, mosquitoes are real)
- Slip-on shoes for the constant pool-to-room transitions
Room Genie
Best picks
- Top floor (3rd) facing the jungle for the most privacy and least overhead noise
- Corner suites for extra window light and fewer shared walls
Rooms to avoid
- Ground floor rooms near the pool (privacy issues and noise)
- Rooms directly under the rooftop kitchen/bar (scraping chairs and footsteps)
Room Request Genie โ copy & paste
โI'd love a quiet room on the 3rd floor, facing the jungle/garden side, away from the elevator and not directly under the rooftop bar.โ
FAQ & Hidden tips
Everything you actually want to know before you book.
Is it really pet friendly?
Yes, 100%. No fees, no size limits. If it fits through the door, it's welcome.
How far is the beach?
About 1.5 - 2 miles. It's a 15-minute bike ride or a $15-25 taxi ride.
Is breakfast included?
Usually no. It's a la carte or buffet at Parallel 20, costing around $17-20 USD per person.
Is there a resort fee?
Yes, approximately $18 USD per night. It covers parking, bikes, and beach club access.
Can I walk to restaurants?
Yes, Aldea Zama has a growing number of spots like Rossina and Campanella within a 5-10 minute walk.
Is the pool heated?
The pools are generally not heated, which is refreshing in summer but can be chilly in winter mornings.
Insider Tips
- โจ
The 'Social Hour' sometimes includes free appetizers, not just drinksโget there at 5pm sharp.
- โจ
Ask the front desk for the WhatsApp number to request your car from valet 10 mins before you need it.
- โจ
The rooftop yoga classes (usually mornings) are free and have an amazing view.
5 things to know before you go
๐กThe 'jungle view' sometimes includes a view of a construction crane.
๐กThe shower pressure is excellent, a rarity in Tulum.
๐กYou can hear everything in the hallway; the doors have zero soundproofing.
๐กThe free bikes are often clunky or rustyโcheck the brakes before you leave.
๐กThe rooftop restaurant, Bhanu, is actually one of the better dinner spots in the area, not just a hotel bar.
Local Playbook
Map
See where Kimpton Aluna Tulum is located and what's nearby.