The breakfast buffet is consistently rated 'best ever' with huge variety
Rooms are massive with floor-to-ceiling city views
Central location in Marbella, walkable to banks, malls, and great dining
Quick Take: It’s a massive business hotel masquerading as a resort, where the lobby feels like a nightclub and the pool is a gladiator arena for sun loungers.
Reviewed by @jasestevez: I stayed here for a city break and the vibe was incredible. My room had a direct view of the famous F&F Tower, which looked so cool against the moody grey sky. The lobby is huge and flashy, and the location made getting around super easy.
Guest Who Stayed Here Said
The hype
Travelers love the spacious rooms and incredible breakfast but consistently complain about the crowded pool and impersonal service.
Reality check
You will likely wait for elevators and deal with a chaotic lobby; this is a high-volume machine, not a boutique retreat.
You are a business traveler needing a central HQ with reliable Wi-Fi
You prioritize a massive, high-quality breakfast spread over personalized service
You want a 'safe' brand name experience in the heart of the city
Cleanliness & Maintenance
8.5
Housekeeping: Daily and generally good, though some guests report missed dust in corners.
Bathroom hygiene: Mostly sparkling, but occasional reports of hair in tubs or worn grout.
Maintenance: Showing its age (2010 build) with some peeling paint and worn carpets in hallways.
Linens & towels: Clean but can feel 'heavy' or damp due to the tropical humidity.
Odors & scents: Lobby smells heavily of signature scent; rooms can have a faint musty/mildew undertone.
Sleepability™
7MODERATE
MODERATE
0-4LOUD
4-7.5MODERATE
7.5-10SILENT
Traffic noise from Calle 50 (especially on lower floors)
Hallway noise due to thin doors
Thumping bass from the lobby 'Sushi Lounge' if you are on low floors
Before you book
Good to know
The standard voltage is 110V (US style), so no adapter needed for US travelers.
Uber is the best way to get around; it's cheap, safe, and reliable in Panama City.
The hotel is strictly non-smoking.
What to pack
A light sweater for the AC (public areas are kept freezing)
DampRid or a small moisture absorber if you are sensitive to humidity smells
Room Genie
Best picks
High floor (20+) for the best skyline views and less street noise
Corner suites for dual-aspect views of the city
Rooms to avoid
Lower floors (under 10) directly above the lobby/pool area due to music and noise
Rooms near the elevator banks (high foot traffic)
Room Request Genie – copy & paste
“I am requesting a room on a high floor (20+) away from the elevators to minimize street and lobby noise. Please ensure the room has been recently aired out to avoid humidity odors.”
FAQ & Hidden tips
Everything you actually want to know before you book.
Is the Executive Lounge worth the upgrade?
Hard no. It's on the ground floor with no view and closes at 5 PM, missing the prime 'evening cocktail' window.
Is the pool heated?
No, but in Panama's heat, you won't need it. The issue is space, not temperature.
Can I walk around the area at night?
Marbella is generally safe for short walks to nearby restaurants, but stick to well-lit main streets like Calle 50 and avoid wandering late at night.
How good is the Wi-Fi?
Reliable and fast enough for video calls, a strong point for this business-focused hotel.
Is breakfast included?
Usually yes, and it's the highlight of the stay—huge buffet with omelet stations, fresh fruit, and local pastries.
Does the hotel have a shuttle to the airport?
No free shuttle. A taxi or private transfer is around $30-40; Uber is often cheaper ($20-25).
Insider Tips
✨
Skip the hotel lunch and walk 5 minutes to 'Maito' (one of Latin America's best restaurants) if you can snag a reservation.
✨
The 'Sushi Lounge' in the lobby has a happy hour, but it gets loud—great for a drink, bad for a quiet chat.
✨
Use the side entrance for Uber pickups to avoid the chaotic main driveway traffic.
5 things to know before you go
💡The 'Penthouse' suites are sometimes used for parties, which can be a noise nightmare for neighbors.
💡The humidity in Panama is relentless; even in a 5-star hotel, sheets can feel slightly 'damp'.
💡Elevator waits can be long during the morning rush (8-9 AM) due to the sheer number of floors.
💡The 'resort' branding is misleading; this is a vertical city tower with a small pool deck.
💡You might find small maintenance issues like peeling paint or scuffed furniture—it's a high-traffic hotel.
Local Playbook
Map
See where Riu Plaza Panama is located and what's nearby.