The hype
Guests are obsessed with the decor and location but divided on the 'invisible' service model.
The Other House Residents Club- South Kensington
$350-550/ notte
Prenota se You want a stylish, apartment-style crash pad in South Ken where you can live like a wealthy local without talking to a single human.
Perché piace così tanto
- Interiors are maximalist eye-candy (velvet, brass, botanical prints everywhere)
- The 'Club' vibe makes you feel cooler than you are
- Kitchenettes in every room mean you aren't forced to eat out for every meal
In sintesi: It's a glorified, high-tech serviced apartment dressed up as a private members' club—stunning to look at, but the 'app-only' service can feel cold and the basement rooms are a claustrophobic trap.
Recensito da @conciergekate: I felt like I walked into a movie set here. The interiors are moody and lush, and having that quiet pool to myself in the middle of London was the ultimate reset. It’s not just a hotel; it’s a total vibe shift. Highly recommend for a solo recharge.
Cosa hanno detto gli ospiti che hanno soggiornato qui
Reality check
Multiple reports of 'Vault' rooms feeling stuffy and claustrophobic due to sealed windows and lack of natural light.
- You hate calling the front desk and prefer texting/apps
- You want a gym and pool that actually look good on Instagram
- You need a kitchenette for a longer London stay
Pulizia e manutenzione
8.5
- Housekeeping: Generally good, but 'dusty' surfaces reported in rooms that haven't been booked in a few days.
- Bathroom hygiene: Mostly sparkling, but recurring complaints about 'stale water' smells in windowless basement bathrooms.
- Maintenance: New property, so little wear and tear, but some reports of tricky light switches and air con controls.
- Linens & towels: High quality, plush towels and crisp sheets. No complaints here.
- Odors & scents: Public areas smell like expensive candles; basement rooms can smell musty/stuffy.
Sleepability™
7MODERATO
0-4RUMOROSO
4-7.5MODERATO
7.5-10SILENZIOSO
- Thumping bass from the 'Owl & Monkey' bar (affects lower floors)
- Stuffy/stale air in basement rooms (no noise, but hard to sleep)
Prima di prenotare
Buono a sapersi
- Download 'The Other House' app before you arrive; it is your key and concierge
- The pool is small—more for a quick dip than laps
- You can store luggage, but don't expect a bellman to carry it to your room automatically
Cosa portare
- Your own tea bags (the in-room supply is stingy)
- A portable fan if you book a lower-tier room (air flow can be weak)
Genio delle camere
Migliori scelte
- Club Flat on an upper floor (3rd+) facing the internal courtyard for quiet
- Club Mezz for split-level living that feels bigger than it is
Camere da evitare
- ANY 'Vault' category room (Lower Ground floor, no opening windows)
- Rooms directly above the Owl & Monkey bar if you sleep before 11pm
Genio delle richieste camera – copia e incolla
“I am requesting a Club Flat on a high floor (3rd or above) facing the internal courtyard. Please strictly avoid any 'Vault' or Lower Ground floor rooms as I require a window that opens for fresh air.”
FAQ e consigli nascosti
Tutto ciò che vuoi davvero sapere prima di prenotare.
Is there a resort fee?
No explicit resort fee, but a 12.5% 'discretionary' service charge is often added to food/drink bills, and pet fees are steep (£52.50).
Do the windows open?
Only in upper-floor rooms. Basement 'Vault' rooms have sealed windows.
Is the pool free?
Yes, access to the pool and gym is included for all residents.
Can I bring guests to the club?
Yes, residents can bring guests to the Owl & Monkey bar and lounge areas.
Is it good for families?
They have 'Club Combos' (connecting rooms), but the vibe is very adult/sexy. Kids might be bored.
How does check-in work?
It's digital. You get a mobile key via the app. There is a 'House Jack' (staff) in the lobby if you get stuck.
Suggerimenti degli Insider
- ✨
The 'library' area is often empty during the day—perfect for remote work calls.
- ✨
You can request a 'light tidy' on non-cleaning days via the app, but it might cost extra.
- ✨
The nearest tube is Gloucester Road, not South Kensington (despite the name).
5 cose da sapere prima di partire
💡The 'Vault' rooms smell like 'stale water' according to some reviews because of the lack of ventilation.
💡There are no phones in the room. If your phone dies, you can't call reception.
💡The 'jungle' wallpaper is intense—you might wake up thinking a monkey is staring at you.
💡Housekeeping is 'on request' or weekly for long stays, not automatically daily.
💡The 'Members Club' is open to hotel guests, so it's not actually that exclusive.
Guida locale
Mappa
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