The hype
Travelers are blown away by the architecture and views but frequently disappointed by the 'cold' service and lack of Mexican character.
The Ritz-Carlton, Mexico City
$700-900 / 晚
如果以下情况适用，请预订 You want the best skyline views in Mexico City and don't mind a hotel that feels more like a global corporate sanctuary than a local cultural experience.
为什么人们喜欢它
- Floor-to-ceiling windows with jaw-dropping views of Chapultepec Park
- Diptyque 'Philosykos' toiletries in every bathroom
- Modern, high-tech rooms that feel brand new
快速了解： A stunning glass box in the sky that delivers incredible views but struggles with soul, service consistency, and baffling lighting controls.
@Chelsea 的评论: I stayed here for a birthday trip and the experience was flawless. Waking up to that view of the park and city skyline was surreal. The staff even set up a banner and balloons for me. If you want to feel special, book this room.
住过这里的客人说
Reality check
Elite recognition (Marriott Bonvoy) is reportedly weak, with upgrades being rare and breakfast often not included for status holders.
- You are a business traveler who needs to be on Paseo de la Reforma
- You prioritize modern, untouched hard product over historic charm
- You love soaking in a bathtub with a panoramic city view
清洁与维护
8.5
- Housekeeping: Generally thorough with twice-daily service, though one guest reported a bizarre instance of dirty laundry being folded.
- Bathroom hygiene: Mostly pristine marble, but isolated reports of sewage backup and poor drainage in showers are concerning.
- Maintenance: The building is new (2021), so wear is minimal, but design flaws like non-sloping shower floors are permanent issues.
- Linens & towels: High-quality, plush, and consistently fresh.
- Odors & scents: Lobby smells of signature Ritz fragrance; rooms are neutral, though one report mentioned a sewage smell during a plumbing failure.
睡眠质量™
6.5中等
0-4嘈杂
4-7.5中等
7.5-10安静
- Motion sensor night lights that activate unexpectedly
- Occasional elevator noise in rooms near the lift bank
预订前须知
须知事项
- The lobby is on the 38th floor; allow extra time for the two-step elevator journey when leaving.
- Breakfast at Samos is à la carte and expensive (~$30-40 USD per person) if not included in your rate.
- Traffic on Reforma can be brutal; use the hotel's house car for short trips if available.
行李打包清单
- Eye mask (mandatory due to the motion sensor lights)
- Swimsuit for the spa vitality pool (even if it's small)
- Formal attire if you plan to dine at Ling Ling or Cipriani in the same building
房间精灵
最佳选择
- Corner Deluxe Room (Park View) for the absolute best dual-aspect vistas of Chapultepec Castle
- Terrace rooms if you want fresh air at 40+ stories up
需要避免的房间
- Rooms facing the BBVA tower if you prefer privacy over city density
- Rooms directly adjacent to the elevator bank due to potential mechanical hum
房间请求精灵 – 复制并粘贴
“I am requesting a Corner Deluxe Room facing Chapultepec Park. Please ensure the room is NOT near the elevator bank. Also, if possible, please disable the motion sensor night lights in the room prior to my arrival.”
常见问题和隐藏提示
预订前您真正想了解的一切。
Is there a pool?
Technically yes, but it's a small indoor 'vitality pool' inside the spa, not a lap pool or a resort-style hang-out spot.
Does the hotel offer free breakfast for Platinum/Titanium members?
Generally no. Unlike other Marriott brands, Ritz-Carlton properties typically do not honor free breakfast for elites, though some guests report occasional exceptions.
Is the area safe to walk around?
Yes, Paseo de la Reforma is one of the safest and most patrolled areas in Mexico City, though standard big-city precautions apply at night.
Can I bring guests to the rooftop bar?
Yes, Carlotta Reforma is open to the public, but reservations are highly recommended as it fills up with locals.
How much is the deposit?
Expect a hold of roughly $100-200 USD per night for incidentals upon check-in.
Is it kid-friendly?
It allows kids, but the vibe is very corporate/adult. There are no specific kids' clubs or play areas.
内部人士建议
- ✨
The 'house car' often sits unused; ask the concierge if it can drop you off at dinner in Polanco to save on Uber wait times.
- ✨
You can access the Ling Ling restaurant directly from the building without going through the hotel lobby if you use the side entrance.
- ✨
Ask for a room on the highest possible floor (47th) to minimize any street vibration from Reforma.
出发前需要了解的5件事
💡The shower drainage in some rooms is poorly designed, leading to mini-floods in the bathroom.
💡The 'terrace' is terrifyingly high for anyone with vertigo—glass railings are all that separate you from a 40-story drop.
💡You might get stuck in an 'elevator loop' if you don't pay attention to the keypad system in the lobby.
💡The closet lighting is often motion-activated and can wake up your partner if you open it at night.
💡Room service prices are significantly higher than even the high-end restaurants in nearby Polanco.
本地指南
地图
查看The Ritz-Carlton, Mexico City的位置及周边信息。