The hype
Reviewers are obsessed with the design and food quality, frequently calling it the 'best AI food' they've had.
Secrets Moxche Playa Del Carmen
$650-900/ noapte
Rezervă dacă You want the all-inclusive ease without the 'wristband factory' feel—think cenote-style pools, actually good food, and a vibe that balances romance with a pulse.
De ce o iubesc oamenii
- The pool game is unmatched—7 pools including 3 man-made cenotes that feel like secret jungle oases
- Food that destroys the all-inclusive curve, especially the Japanese spot Suki and the taco cart
- The 'Preferred Club' rooftop pool is one of the best perches in Riviera Maya
Privire rapidă: A stunning, modern resort that nails the pool and food scene but completely fails on the beach front.
Evaluat de @trendytraveler: I stayed in a swim-up suite at Secrets Moxche and honestly, it felt like a private jungle oasis. The man-made lagoons are a game changer—crystal clear water all day. Perfect for a romantic getaway without the crowds.
Oaspeții care au stat aici au spus
Reality check
The 'lounge music' is constant and can be loud at the main pools, and the AC in some rooms struggles with humidity, leading to a musty smell.
- You are a 'pool person' who loves exploring different aquatic vibes
- You care more about dining quality than ocean swimming
- You want a modern, Instagram-ready aesthetic over traditional Mexican hacienda vibes
Curățenie și Întreținere
8.5
- Housekeeping: Generally excellent, with twice-daily service (cleaning + turndown).
- Bathroom hygiene: Sparkling, though the open-concept layout means privacy is limited.
- Maintenance: The resort is new (2022), so wear and tear is minimal, but watch for humidity damage in ground-floor rooms.
- Linens & towels: High quality, plush, and plentiful.
- Odors & scents: Lobby smells like a custom luxury fragrance; some rooms have a faint musty AC smell.
Sleepability™
7MODERAT
0-4ZGOMOTOS
4-7.5MODERAT
7.5-10LINIȘTIT
- Hallway noise due to heavy doors slamming
- Bass from the evening entertainment or main pool DJ if your room faces inward
Înainte să rezervi
Bine de știut
- The 'Impressions' side is a separate, more expensive resort; Secrets guests cannot access Impressions areas, but Impressions guests can access everything.
- Download the Hyatt app before arrival to view menus and daily activities.
- Dress codes are enforced at dinner—men need long pants and collared shirts for some restaurants.
Ce să împachezi
- Insulated tumbler (Yeti/Stanley) to keep drinks cold by the pool
- Plenty of singles ($1s and $5s USD) for tipping staff—it goes a long way
- Reef-safe sunscreen if you plan to visit actual cenotes nearby
Geniu pentru Cameră
Selecții de top
- Preferred Club Ocean View for access to the rooftop pool (essential)
- Swim-out suites on the ground floor (though note some are 'private' plunge pools, not connected to a main swim-up channel)
Camere de evitat
- Tropical View rooms on the south side (construction view risk)
- Rooms directly above the main plaza if you sleep before 11pm
Geniu pentru Cereri de Cameră – copiază și lipește
“I am requesting a room in a building away from the construction/vacant lot side. Ideally a higher floor for privacy. If possible, please ensure the AC has been recently serviced to avoid humidity issues.”
Întrebări frecvente și sfaturi ascunse
Tot ceea ce vrei de fapt să știi înainte de a rezerva.
Is the Preferred Club upgrade worth it?
Yes, 100%. The rooftop pool and restaurant (The Observatory) are the best parts of the resort and are exclusive to Preferred guests.
Can I swim in the ocean?
Technically yes, but you won't want to. It's rocky, often full of seaweed, and not the turquoise Caribbean dream you expect.
Is the resort party-heavy?
It's 'lively' but not a spring break frat party. Think DJ by the pool playing house music, not foam parties and beer bongs.
Do I need reservations for dinner?
Generally no, it's first-come, first-served. However, for the Teppanyaki tables at Suki, you must book immediately upon arrival.
Is there a secret menu?
Not a menu, but ask for the 'Blueberry Margarita' at the main bar—it's a cult favorite.
How far is 5th Avenue?
About a 10-15 minute taxi ride. It's close enough for a night out but far enough to be quiet.
Sfaturi de Insider
- ✨
The pharmacy is a speakeasy. Ask the entertainment staff for the daily password (often a medication name like 'Ibuprofen') to get into the Gypsy Club.
- ✨
The taco cart that appears in the evening is better than some of the sit-down restaurants—don't skip it.
- ✨
If you want a quiet pool day, head to the man-made cenotes; they are often empty while everyone fights for chairs at the main lagoon.
5 lucruri pe care trebuie să le știi înainte să pleci
💡The 'Tropical View' is often a euphemism for 'looking at a dirt lot'.
💡The main pool water can get surprisingly warm in the afternoon—it's like bathwater.
💡Room service delivery uses a 'secret box' so you don't have to open the door to a stranger in your robe.
💡The gym is actually legit, with Technogym equipment and Peloton bikes.
💡You can order food to your pool chair via the app, but service can be slow during peak hours.
Ghidul Local
Hartă
Vezi unde se află Secrets Moxche Playa Del Carmen și ce se găsește în apropiere.