The hype
Great pools and friendly staff, but the property is showing its age and the food gets repetitive.
Grand Kaptan
$150-250 / notte
Prenota se You want an affordable, family-friendly all-inclusive with private beach access and don't mind a lively, sometimes noisy atmosphere.
Perché piace così tanto
- Private 300m² beach pier accessed via a safe underpass
- Rooftop Moon Bar with spectacular sunset views
- Dedicated animation team and water slides for kids
In sintesi: It claims 5 stars, but outdated rooms, nickel-and-diming for Wi-Fi, and midnight pool parties make it a solid 3.5-star experience.
Recensito da @A1: I couldn't resist stopping at this amazing chocolate fountain near Grand Kaptan! The fresh fruit cups were perfectly prepped for dipping, and the whole market had such a fun, festive vibe. Definitely bring wet wipes, but it's the ultimate vacation treat.
Cosa hanno detto gli ospiti che hanno soggiornato qui
Reality check
You'll be charged extra for basic amenities like in-room Wi-Fi, room safes, and even extra quilts.
- Traveling with kids who love water slides
- Looking for a budget-friendly all-inclusive
- You want direct beach access without crossing traffic
Pulizia e manutenzione
6
- Housekeeping: Hit or miss. Some guests praise the friendly staff, while others report missed spots and sheets only changed once a week.
- Bathroom hygiene: Visible wear and tear. Multiple complaints about mold on the grout, slow drains, and strange smells.
- Maintenance: Showing its age (last renovated in 2011). Reports of peeling paint, holes in walls, and outdated fixtures.
- Linens & towels: Generally clean, but you have to pay extra if you want an additional quilt.
- Odors & scents: Several complaints about musty smells in older rooms and cigarette smoke drifting from neighboring balconies.
Sleepability™
4.5MODERATO
0-4RUMOROSO
4-7.5MODERATO
7.5-10SILENZIOSO
- Live music and animation team at the pool until midnight
- Traffic from the busy coastal road
- Thin walls and hallway echo
Prima di prenotare
Buono a sapersi
- The hotel offers a free shuttle to Alanya city center 6 times a day
- Late breakfast (10am-11am) often runs out of food, so get there early
- You can only book the a la carte restaurants on weeknights
Cosa portare
- Earplugs or a white noise machine to drown out the midnight music
- A downloaded eSIM or portable hotspot since room Wi-Fi costs extra
Genio delle camere
Migliori scelte
- High-floor sea view rooms (away from the pool) for better views and slightly less noise
- Rooms on the top floor near the Moon Bar for easy access to evening drinks
Camere da evitare
- First-floor rooms facing the pool or road due to severe noise and lack of privacy
- Room 468 (specifically mentioned in reviews for a strong bad smell)
Genio delle richieste camera – copia e incolla
“Hello, I would like to request a high-floor room facing away from the main pool and street to minimize noise. A sea view would be greatly appreciated!”
FAQ e consigli nascosti
Tutto ciò che vuoi davvero sapere prima di prenotare.
Is the Wi-Fi really not free?
Only in the lobby. In-room Wi-Fi costs about €15 per week.
How do you get to the beach?
There's a private, safe underpass that goes directly from the hotel under the busy road to the beach and pier.
Is it truly a 5-star hotel?
By international standards, it feels more like a 3.5 or 4-star property due to outdated rooms and extra fees.
What is the food like?
Standard all-inclusive buffet fare. It's plentiful but can get repetitive after a few days.
Are there activities for kids?
Yes, there's a kids' club, a pool with three water slides, and an energetic animation team.
How far is it from Alanya city center?
It's about 4 miles (6.5 km) away, but the hotel provides a free shuttle bus 6 times a day.
Suggerimenti degli Insider
- ✨
Check out the special tour offers next to the reception in the morning for unique local excursions
- ✨
The rooftop Moon Bar on the 5th floor is the best spot in the hotel for sunset drinks
- ✨
Skip the late breakfast if you want a full meal—staff start packing up the good stuff by 10 AM
5 cose da sapere prima di partire
💡The beach is sand and pebble, so water shoes are highly recommended
💡The air conditioning is centrally controlled and only turned on during specific hours of the day
💡You might be charged extra if you request an additional quilt for your bed
💡The hotel was built in 1991 and last renovated in 2011, and the wear and tear is visible
💡The a la carte restaurants (Italian and Seafood) book up fast and are often only available on weeknights
Guida locale
Mappa
Scopri dove si trova Grand Kaptan e cosa c'è nelle vicinanze.