Free shuttle service (5-mile radius) covers all the major corporate HQs and dinner spots
Walkable to The Shops at Legacy (about 10 minutes) if you don't mind a bit of suburban sprawl navigation
Outdoor heated pool that actually stays open year-round
快速了解: A sharp-looking business hotel that nails the visuals but struggles with thin walls and a persistent humidity battle in the hallways.
@keokuk_domingo 的评论: I booked this spot for our anniversary and it was perfect. We literally had the pool and lobby to ourselves—it felt so private and intimate. If you're looking for a quiet getaway in Plano with great amenities, you need to check this out.
住过这里的客人说
The hype
Travelers love the location and the modern lobby vibe, but the soundproofing leaves a lot to be desired.
Reality check
The 'damp carpet' smell is a frequent guest in reviews, often blamed on the AC system struggling with Texas humidity.
You're in town for business at Toyota, Liberty Mutual, or JPMorgan and want a quick commute
You need a free shuttle to get to dinner at Legacy Hall without paying for Uber
You travel with a dog (pet-friendly, though with a fee)
清洁与维护
7.8
Housekeeping: Generally reliable daily service, though some long-term guests report missed vacuuming.
Bathroom hygiene: Surfaces are usually clean, but water pressure can be low and grout sometimes shows age.
Maintenance: AC units struggle with humidity, leading to the infamous 'damp' feeling in some rooms.
Linens & towels: Standard hotel quality—clean but not luxurious. Check sheets for dampness upon arrival.
Odors & scents: The biggest risk factor. Musty/mildew odors are a recurring complaint, especially on lower floors.
睡眠质量™
6中等
中等
0-4嘈杂
4-7.5中等
7.5-10安静
Thin walls between rooms
Hallway foot traffic
Doors slamming
预订前须知
须知事项
The free shuttle runs 7am-10pm and covers a 5-mile radius—perfect for Legacy West trips.
Incidental hold is $100/night, which can surprise guests expecting a lower standard hold.
Housekeeping is daily, but you might need to request a 'deep clean' refresh if you're staying multiple nights.
行李打包清单
High-quality earplugs or a white noise machine
Swimsuit for the heated outdoor pool (open year-round)
A light sweater for the lobby/restaurant (AC is kept aggressively cold)
房间精灵
最佳选择
Top floor (4th) corner rooms to minimize overhead noise and neighbor contact
Rooms facing the fountain/pool for a slightly better view than the parking lot
需要避免的房间
3rd floor rooms (frequent specific complaints about musty/damp smells here)
Connecting rooms if you aren't booking both sides (sound leakage is high)
房间请求精灵 – 复制并粘贴
“I'd like to request a room on the 4th floor, ideally a corner unit, to avoid overhead noise. Please ensure the room does not have a connecting door if possible. Also, due to allergies, I need a room that has been recently aired out and has no history of damp/musty odors.”
常见问题和隐藏提示
预订前您真正想了解的一切。
Is breakfast included?
No. There is a buffet for ~$16 and a la carte options like omelets and pancakes for $10-$13.
Is there a free shuttle?
Yes, it operates daily from 7am to 10pm within a 5-mile radius, covering Legacy West and The Shops at Legacy.
What is the pet policy?
Pet-friendly for cats and dogs (limit 2). The fee is ~$75-$85 per stay, with a weight limit around 37-70 lbs depending on the specific policy version (call to confirm if you have a large dog).
Is the pool heated?
Yes, the outdoor pool is heated and open year-round, a nice perk for cooler Texas months.
How much is parking?
Self-parking is free in the surface lot. There is no valet service.
Is there a resort fee?
No hidden resort fees, but watch out for the incidental hold on your credit card.
内部人士建议
✨
The 'Social Circle' bistro has a decent happy hour, but service can be slow—order two drinks at once.
✨
Walk to 'The Shops at Legacy' via the path behind the hotel to avoid walking on the busy parkway shoulder.
✨
If the hotel gym is too busy, the shuttle can drop you at a nearby Life Time Fitness (day pass required).
出发前需要了解的5件事
💡The 'muggy' smell isn't just one room; it's a structural humidity issue that flares up after rain.
💡The shuttle driver is often the best concierge for real-time restaurant recommendations.
💡You can text the front desk for towels, but response time varies wildly depending on the shift.
💡The 'sofa beds' in the suites are notoriously thin—ask for extra comforters to pad the mattress.
💡Sunday evenings are a ghost town in the hotel restaurant; plan to dine out.