The hype
Travelers universally adore the staff and location but consistently mention the tired room interiors.
Mandarin Oriental Kuala Lumpur
$180-260 / nit
Reserva-ho si You want the absolute best location in Kuala Lumpur (literally next door to the Petronas Towers) and appreciate old-school service over trendy design.
Per Què Agrada Tant
- Unbeatable location connected to Suria KLCC and Petronas Towers
- Infinity pool with a direct view of the park and fountains
- Club Lounge on the 24th floor offers some of the best skyline views in the city
Vista ràpida: A legendary grand dame that delivers impeccable service and location, but the rooms feel like a time capsule from the late 90s while they undergo a much-needed renovation.
Revisat per @lingbergner1: I brought the whole family to this suite and was blown away by the space. The kids had room to run, we had privacy in the master, and that view of the Twin Towers right outside our window was unforgettable. It made our KL trip so much easier.
Els clients que van estar aquí van dir
Reality check
Breakfast at Mosaic is excellent but chaotic and prone to long queues—go early or order room service.
- You are a business traveler needing proximity to the Convention Centre
- You love classic luxury with heavy drapes, carpets, and marble lobbies
- You plan to shop heavily at Suria KLCC and Pavilion
Neteja i Manteniment
8.5
- Housekeeping: Excellent daily service with turndown. Staff are proactive and friendly.
- Bathroom hygiene: Clean but showing age. Grout is scrubbed but stained from years of use; no mold, just wear.
- Maintenance: The biggest weak point. Expect scuffed furniture, slow drains, or worn carpets in non-renovated rooms.
- Linens & towels: High quality, crisp, and plentiful. No complaints here.
- Odors & scents: Lobby smells like lemongrass and ginger (signature scent); older rooms can have a faint 'vintage' mustiness.
Sleepability™
7.5SILENCIÓS
0-4SOROLLÓS
4-7.5MODERAT
7.5-10SILENCIÓS
- Musical fountain show from KLCC Park (evenings)
- Renovation construction noise (daytime, 2025-2026)
Abans de reservar
Bon a saber
- The hotel is connected to the Pavilion Mall via an air-conditioned elevated walkway (approx. 15 min walk)—a lifesaver in the heat.
- Grab cars can have trouble finding the lobby entrance during peak hours; allow extra time.
- The pool gets very little sun in the afternoon due to the shadows of the skyscrapers.
Què portar
- Universal travel adapter (though most rooms have UK-style G plugs)
- Swimsuit for the infinity pool (even if you just lounge)
- Smart casual clothes—shorts are frowned upon in the lobby/bars after dark
Geni d'Habitacions
Millors opcions
- Club Deluxe City View (often recently refreshed, access to the excellent lounge)
- Twin Towers View Room (iconic view, but ask for a high floor to clear the mall roof)
Habitacions a evitar
- Low-floor Park View rooms (loudest fountain noise)
- Standard Deluxe rooms that haven't been renovated yet (most dated bathrooms)
Geni de Sol·licitud d'Habitacions – copia i enganxa
“I am requesting a high-floor room (20th floor or above). If available, please assign a room that has already undergone the recent soft refurbishment. I would prefer a Twin Towers view if it does not face the construction zone.”
Preguntes freqüents i consells amagats
Tot allò que realment vols saber abans de reservar.
Is breakfast included?
Usually not in the base rate. It costs ~MYR 98 ($23 USD) per adult if purchased separately.
Is the pool heated?
No, but in KL's 90°F (32°C) heat, you will be grateful it isn't.
How much is parking?
Self-parking is complimentary for in-house guests. Valet is approx. MYR 40 ($9 USD) per day.
Can I see the Petronas Towers from my room?
Only if you specifically book a 'Twin Towers View' room. 'City View' rooms face the other way.
Is there a dress code?
Yes, 'smart casual' is strictly enforced in the Club Lounge and bars. No flip-flops or gym wear in the evening.
Is the hotel pet-friendly?
No, pets are not allowed.
Consells de Professionals
- ✨
Skip the hotel breakfast one morning and walk 10 mins to 'Nasi Lemak Wanjo' in Kampung Baru for a legendary $2 local breakfast.
- ✨
Use the 'Buggy Service' if you're going to the Convention Centre—just ask the concierge.
- ✨
The MO Bar serves a 'Malaysian Jungle' cocktail that is surprisingly good and strong.
5 coses que cal saber abans de partir
💡The 'Twin Towers View' can actually feel a bit oppressive because you are *so* close to them.
💡The elevators are incredibly fast but can be jerky—hold on.
💡There is a separate, quieter entrance near the Mandarin Grill if the main lobby is a zoo.
💡The in-room dining menu has some of the best Laksa in the city, even if it costs 5x the street price.
💡You can hear the 'thump' of the bass from the park fountain show even on the 20th floor.
Guia Local
Mapa
Descobreix on es localitza Mandarin Oriental Kuala Lumpur i què hi ha a prop.