The hype
Guests tolerate the dated furniture and hard beds because the rooftop pool, breakfast buffet, and beach access are fantastic.
Bull Reina Isabel & Spa
$150-250/ night
Book this if You want the absolute best location on Las Canteras beach and don't mind trading modern decor for a heated rooftop pool and free spa access.
Why People Love It
- Direct access to Las Canteras beach with free sunbeds for guests
- Heated rooftop pool with panoramic views of the Atlantic
- Free daily access to the spa circuit (sauna, hammam, floatation pool)
Quick Take: A faded grand dame that rests on its killer location and rooftop perks while the rooms remain stuck in 1995.
Reviewed by @yellowshoesorangeumbrella: I loved waking up here—starting the day with Cava at the buffet and stepping straight onto Las Canteras beach was a dream. The rooftop pool is a total vibe, but having that heated indoor pool as a backup made the trip stress-free.
Guest Who Stayed Here Said
Reality check
The 'classic' decor is a polite way of saying worn carpets, rosy wood furniture, and orange tub chairs that haven't seen an update in decades.
- You prioritize ocean views and swimming over modern interior design
- You are renting a car (free parking is a rare gem in Las Palmas)
- You enjoy a 'resort' feel with half-board options right in the city center
Cleanliness & Maintenance
7
- Housekeeping: Daily service, but often rushed. Reports of missed glasses and dust in corners.
- Bathroom hygiene: Generally clean but dated. Grout can be discolored and some guests have reported bugs.
- Maintenance: The biggest weak point. Peeling paint, broken jacuzzi jets, and slow elevators are common complaints.
- Linens & towels: Clean but worn. Towels can feel scratchy and thin.
- Odors & scents: Lobby has a strong artificial perfume; some rooms smell musty or of old smoke.
Sleepability™
7MODERATE
0-4LOUD
4-7.5MODERATE
7.5-10SILENT
- Street traffic (city side)
- Elevator mechanics (rooms near lift)
- Thin walls between connecting rooms
Before you book
Good to know
- Parking is free for guests but subject to availability — arrive early or be patient
- Sunbeds and umbrellas on the beach are free for guests (ask for the voucher at reception)
- Dinner buffet is often considered 'meh' compared to the excellent breakfast — stick to Bed & Breakfast rate
What to pack
- European power adapter (Type C/F)
- Earplugs (essential for city-facing rooms)
- Your own conditioner (amenities are often just 'body wash/shampoo' combo)
Room Genie
Best picks
- Sea View Double (top floors) — worth every penny for the view and quiet
- Junior Suite — features a separate living area and large balcony
Rooms to avoid
- City View Single — small (161 sq ft), dark, and noisy
- Rooms near the elevators — frequent complaints about mechanical noise
Room Request Genie – copy & paste
“I am requesting a high-floor room facing the ocean (Sea View). Please ensure the room is away from the elevators to avoid mechanical noise. If possible, I would prefer a room with a renovated bathroom.”
FAQ & Hidden tips
Everything you actually want to know before you book.
Is the spa really free?
Yes, access to the hydrotherapy circuit is free for guests, but treatments cost extra and you may need to rent a bathrobe for €5.
Is the pool heated?
Yes, the rooftop pool is heated year-round, making it usable even in cooler winter months.
Does the hotel have parking?
Yes, free parking is available in a nearby garage, but spaces are limited and cannot be reserved in advance.
Is there air conditioning?
Yes, all rooms have AC, though some guests report it can be weak or centrally controlled depending on the season.
What is the breakfast like?
It's a highlight — a massive buffet with fresh juices, omelet station, and Cava, though coffee quality is hit-or-miss.
Can I check in early?
Rarely. Official check-in is strictly 4:00 PM, and they often make guests wait until exactly that time.
Insider Tips
- ✨
The 'Panza de Burro' (donkey's belly) phenomenon causes cloudy skies in July/August; don't panic, it usually burns off by noon or you can drive 20 mins south for sun.
- ✨
You can rent a safe in your room, but it costs ~€1.50 per day.
- ✨
The rooftop bar offers some of the best sunset views in the city, even if you aren't swimming.
5 things to know before you go
💡The 'free' beach towels require a deposit and changing them might incur a small fee.
💡The elevators are slow and prone to breaking down, leading to long waits.
💡There is a strong, distinct perfume pumped into the lobby that some find overpowering.
💡Single rooms are incredibly small (around 15 sqm) and feel like ship cabins.
💡You might spot a cockroach in the bathroom — it's a tropical island issue, but reports exist even here.
Local Playbook
Map
See where Bull Reina Isabel & Spa is located and what's nearby.