The hype
Families love the space and the wildlife, but the food is hit-or-miss and the 'hidden' costs for basic treats rub people the wrong way.
The Fives Beach Hotel & Residences - All Senses Inclusive
$300-550/ natt
Boka detta om You want a multi-bedroom apartment with a full kitchen and living room for a family trip, rather than just a cramped hotel room.
Varför människor älskar det
- Massive 1-3 bedroom residences that feel like condos
- Jungle-like grounds with wild monkeys and coatis roaming free
- Seven different pool areas so you can always find a spot
Snabb Överblick: A sprawling jungle compound where the rooms are huge but the 'all-inclusive' comes with annoying asterisks like paid coffee and ice cream.
Recenserat av @MistyMeade4339992: I stayed in this oceanfront suite and honestly, waking up to that view was the highlight of my year. The boutique vibe meant no fighting for pool chairs, and the silence was exactly what we needed. Highly recommend for a romantic reset.
Gäster som bodde här sa
Reality check
You will walk a lot—the property is huge—and you might be fighting for a beach chair unless you pay extra for the VIP Bali beds.
- You are traveling with kids or a group and need separate bedrooms
- You prefer a nature-heavy resort with cenotes and jungle paths over a concrete tower
- You don't mind taking a golf cart shuttle to get to the beach
Renlighet & Underhåll
7.8
- Housekeeping: Daily service is reliable, but they often miss dust on top of wardrobes and under sofas.
- Bathroom hygiene: Generally clean, but grout in older showers can be discolored.
- Maintenance: Aging infrastructure shows: peeling paint on balconies and occasional AC leaks are common complaints.
- Linens & towels: Towels can feel a bit scratchy/worn; linens are standard hotel grade, nothing plush.
- Odors & scents: Strong musty/mildew smell is the #1 complaint for ground floor rooms.
Sleepability™
7MÅTTLIG
0-4BULLRIG
4-7.5MÅTTLIG
7.5-10TYST
- Loud evening entertainment from the main plaza
- Golf carts buzzing by ground-floor patios
- Thin connecting doors in some suites
Innan du bokar
Bra att veta
- The on-site cenote is for viewing wildlife, not swimming
- Room service has a delivery fee of approx. $4-5 USD per order
- The 'Resort Credit' book is mostly coupons with high minimum spends, not cash value
Vad du ska packa
- Bug spray (the jungle setting means lots of mosquitoes)
- Water shoes (the ocean entry is rocky)
- Insulated mug (to keep your drinks cold and avoid small plastic cups)
Rum Genie
Bästa val
- Phase 1 buildings for larger floor plans and closer proximity to the main pool
- Top-floor Penthouse Sky Suites for private rooftop decks and less noise
Rum att undvika
- Ground floor rooms in the older section (high risk of musty/moldy smell)
- Rooms directly facing the main plaza (loud music until 10-11 PM)
Rumsförfrågan Genie – kopiera och klistra in
“I am requesting a room on an upper floor (2nd or 3rd) to avoid humidity/smell issues. Please assign a unit in Phase 1 for the larger layout, away from the main plaza noise.”
FAQ & Dolda tips
Allt du verkligen vill veta innan du bokar.
Is Starbucks or Marley Coffee included?
No. The on-site Marley Coffee shop charges standard retail prices. Free coffee is available at restaurants but it's basic pot coffee.
Is the beach swimmable?
Yes, but it's rocky. There are cleared areas, but water shoes are highly recommended. Sandbags are used to control erosion.
Do I need dinner reservations?
No, most restaurants operate on a first-come, first-served basis, which leads to long wait times (45-90 mins) during peak season.
Is there an elevator?
Yes, but they are frequently reported as out of service. Request a ground floor if stairs are a dealbreaker (but beware the dampness).
Are the monkeys aggressive?
Generally no, they are used to humans but will steal food if left unattended on balconies. Do not feed them.
How far is 5th Avenue?
It's a 15-20 minute taxi ride (approx. $20-25 USD one way). You are not within walking distance of downtown Playa del Carmen.
Insider-tips
- ✨
The 'Arezo' Italian restaurant is widely considered the best food on property—go early.
- ✨
You can walk 10 minutes north along the beach to find quieter, rock-free swimming spots.
- ✨
Skip the main buffet for breakfast; the a la carte restaurants often have a secret morning menu that is much fresher.
5 saker du bör veta innan du åker
💡The 'Eco Tax' is charged per room, per night at check-in (~$1.70 USD) and is mandatory.
💡The 'lazy river' is more of a winding pool; there is no current to push you along.
💡You might see Coatis (Mexican raccoons) fighting over trash near the bins at night.
💡The 'VIP' pool areas are strictly enforced; don't try to sneak in without the right wristband.
💡Timeshare sales pitches (masked as 'welcome breakfasts') are aggressive—say 'No' firmly at check-in.
Lokalt playbook
Karta
Se var The Fives Beach Hotel & Residences - All Senses Inclusive ligger och vad som finns i närheten.