以下の場合は予約してください You want the absolute closest possible location to the Haram and don't mind battling elevator crowds to get there.
人々が愛する理由
Zero-distance commute: you are literally inside the Clock Tower complex facing the Haram
Hearing the call to prayer directly in your room via dedicated audio channels
Direct access to the massive Abraj Al Bait mall and food court without stepping outside
クイックテイク: A tired giant that trades on its unbeatable location while letting maintenance and service slide.
@OsamaKhabab249452 によるレビュー: I stayed in the Zamzam Pullman during my Umrah and the Kaaba view from my suite left me speechless. Hearing the Adhan from my room was a core memory. Highly recommend for the spiritual proximity.
ここに泊まったゲストの声
The hype
Unbeatable location for Umrah, but the rooms feel aged and the elevators will test your patience.
Reality check
Housekeeping is hit-or-miss; many guests report having to beg for fresh towels or toilet paper.
Your physical mobility is limited and you need to be steps away from the mosque
You prioritize location over luxury finishes
You are traveling with a large family and need easy access to mall food courts
清潔さと保守管理
5.5
Housekeeping: Inconsistent. Frequent complaints about missed days, un-replenished towels, and rushing through rooms.
Bathroom hygiene: Major weak point. Reports of mold in grout, leaky shower seals, and lingering damp smells.
Maintenance: Showing its age. Peeling wallpaper, scuffed furniture, and loose outlets are common.
Linens & towels: Often feel worn and thin. Check for stains immediately upon arrival.
Odors & scents: Heavy artificial air freshener in lobby; rooms can smell musty or like stale smoke despite non-smoking policies.
Sleepability™
6中程度
中程度
0-4うるさい
4-7.5中程度
7.5-10静か
Corridor noise due to poor soundproofing
Constant elevator dings and lobby chaos echoing up
Haram prayers (audible by design, but loud)
予約前に
知っておくと良いこと
Check-in is strictly at 4:00 PM; early arrival fees are steep (~400 SAR).
Breakfast costs ~90 SAR/person if not included; the mall food court is often a better value.
No pool: This is a pilgrimage hotel, not a resort.
持ち物
High-quality earplugs (Loop or similar) for sleeping
Universal travel adapter (outlets are often loose or scarce)
Thick socks or slippers (carpets can feel worn/grimy)
ルームジニー
おすすめ
Junior Suite: Significantly more space than the cramped Classic rooms, worth the upgrade for families.
Executive Suite Kaaba View: The only way to guarantee a view that isn't a disappointment.
避けるべきお部屋
Classic Room City View: Small, dark, and often facing a concrete wall or construction.
Any room near the elevator bank (ask to be away from the lift lobby)
ルームリクエストジニー – コピー&ペースト
“I am traveling for Umrah and requesting a room on a high floor, strictly away from the elevators to minimize noise. Please ensure my 'Partial View' booking actually has a line of sight to the Haram, or downgrade me to a quiet City View if the view is obstructed.”
FAQ と隠された便利な使い方
ご予約前に本当に知りたいことすべて
Is the Kaaba view worth the extra money?
Only if you book a 'Kaaba View' or 'Executive Suite.' The 'Partial View' rooms are often a letdown with 90% building and 10% mosque.
How bad are the elevators really?
Bad. During Ramadan or Hajj, it's a gridlock. Plan to leave your room 45 minutes before prayer time.
Is breakfast included?
Usually not in the base rate. It's a massive buffet but gets chaotic. Many guests prefer eating at the mall food court downstairs.
Can I walk to the Haram?
Yes, you are in the Abraj Al Bait complex. You take the elevator down, walk through the mall, and you are at the King Abdul Aziz Gate.
Is there parking?
Yes, but it's exorbitant (~287 SAR per day). Avoid driving here if possible; take a taxi or private transfer.
Does the hotel have a gym?
Yes, there is a small fitness center, but no swimming pool.
インサイダー情報
✨
Skip the hotel laundry (expensive surcharge) and use 'Makkah Laundry Zamzam' which offers free pickup/delivery.
✨
The elevators have a 'transfer floor' system that confuses everyone—study the signs or ask a porter immediately.
✨
Don't buy the hotel breakfast daily; the food court on the 3rd/4th floor has Al Baik (legendary fried chicken) and international options for a fraction of the price.
行く前に知っておくべき5つのこと
💡The 'Partial View' is often just a view of the Fairmont hotel tower next door.
💡The carpets in the hallways are visibly worn and stained in many areas.
💡You can hear the Imam's recitation directly in your room via a dedicated volume knob on the wall.
💡Room service is notoriously slow; order 90 minutes before you actually want to eat.
💡The lobby scent is a heavy, polarizing oud perfume that permeates everything.