Unbeatable views of Lake Michigan and the skyline from floor-to-ceiling windows
One of the best Ritz-Carlton Club Lounges in the US with 5 daily food presentations
Prime location atop Water Tower Place on the Magnificent Mile
快速概覽: The renovated rooms are stunning, but the 'Luxury Suites' still have dated furniture, and the indoor pool feels a bit like a YMCA.
由 @chicago_trav 評論: I upgraded to the Club Lounge at the Ritz-Carlton Chicago and it was the best decision. Unlimited champagne, incredible food all day, and I even took plates back to my room. The service is top-notch. You absolutely have to book this access!
住過這裡的客人說
The hype
Guests rave about the impeccable service, incredibly comfortable beds, and the breathtaking views from the renovated rooms.
Reality check
The water pressure in the showers can be weak, and the unrenovated suites feel out of place for a 5-star property.
You plan to book a Club Level room to take advantage of the exceptional lounge
You want to be steps away from high-end shopping on Oak Street and Michigan Avenue
You appreciate a massive, well-equipped hotel gym with natural light
清潔與維護
8.5
Housekeeping: Generally impeccable and spotless, though a few isolated reports mention missed dust and delayed turndown service.
Bathroom hygiene: Pristine and sparkling. The spacious marble bathrooms and freestanding tubs are consistently praised for their cleanliness.
Maintenance: Excellent in the renovated rooms, but the unrenovated suites show wear and tear, and some guests report weak shower pressure.
Linens & towels: Plush, ultra-comfortable bedding and high-quality, fresh towels.
Odors & scents: Fresh and clean. The hotel uses premium Diptyque amenities that leave a subtle, luxurious scent.
睡眠品質評分™
8.5安靜
安靜
0-4吵雜
4-7.5中等
7.5-10安靜
Occasional hallway noise due to heavy doors
City street noise if on a lower floor (though most rooms are high up)
預訂前須知
須知事項
The Club Lounge is closed on Sunday evenings and Mondays until 4pm, so plan accordingly
The hotel shares a building with Water Tower Place, making shopping incredibly convenient
There is a $250 non-refundable pet fee, and pets must be under 15 lbs
打包清單
A swimsuit for the indoor lap pool
Layers and a light down jacket, as Chicago weather by the lake can change rapidly
Comfortable walking shoes for exploring the Magnificent Mile and nearby Navy Pier
房間精靈
最佳選擇
Magnificent Mile Suite or Gold Coast Suite for stunning, fully renovated modern luxury
Lake View rooms on the 25th floor or higher for incredible sunrise views over Lake Michigan
應避免的房間
The 'Luxury Suite' category, which as of late 2025 still features dated, unrenovated furniture
Rooms near the elevators if you are a light sleeper
房間請求精靈 – 複製並貼上
“Hi team, I'm very excited for my upcoming stay. Could I please request a fully renovated room on a high floor (25th+) with a direct view of Lake Michigan? I'd also love to ensure it's away from the elevators for a quiet night's sleep. Thank you!”
常見問題與隱藏小貼士
預訂前您真正想知道的一切。
Is the Club Lounge worth the upgrade?
Absolutely. It's considered one of the best Ritz-Carlton lounges in the US, offering five generous food presentations daily and excellent service.
How much is parking?
Valet parking is $79 per night with in-and-out privileges, while self-parking is $54 per night.
Is the hotel pet-friendly?
Yes, but it comes with a steep $250 non-refundable fee per stay, and pets must be under 15 lbs (maximum two pets).
Are all the rooms renovated?
Most are, following a $100 million renovation, but some specific suite categories (like the Luxury Suite) still have older furniture.
Does the hotel have a pool?
Yes, there is a temperature-controlled, four-lane indoor lap pool, though some guests note the pool area feels a bit dated compared to the lobby.
What time is check-in and check-out?
Check-in is at 4:00 PM and check-out is at 12:00 PM. Early check-in is subject to availability.
內幕秘訣
✨
Ask the concierge for a Fast Pass ticket to the Willis Tower Skydeck to skip the massive lines.
✨
If you have Marriott STARS access or book through a luxury advisor, you can get free breakfast at Torali and a $100 property credit.
✨
Grab a $5 bag of cheddar popcorn from your minibar—it's surprisingly good and cheap for a Ritz.
出發前需要知道的 5 件事
💡The lobby is actually on the 12th floor, so you have to take an elevator up from the ground level just to check in.
💡The indoor pool is a true lap pool, not a lounging pool, and the surrounding locker rooms feel more like a high-end YMCA than a luxury spa.
💡The Club Lounge serves a massive sushi boat during the evening hors d'oeuvres presentation.
💡The minibar includes a Nespresso machine with complimentary pods, but the High Noon seltzers will cost you.
💡The hotel's gym is massive, flooded with natural light, and features a squat rack—a rarity for hotel fitness centers.