The hype
Families and skiers love the pool and convenient shuttle, but everyone agrees the temperature control in rooms is tricky.
Alpen Resort Hotel
$180-420/ 晚
如果以下情況適用，請預訂 You want a full-service resort experience with a killer pool and Matterhorn views without paying five-star prices.
為什麼人們喜歡它
- Extensive wellness area with heated indoor/outdoor pools and multiple saunas
- Free shuttle service from the Zermatt train station (7am-9pm)
- On-site 'Hornox' grill serves excellent dry-aged steaks and vegan options
快速概覽： A solid, amenity-rich base camp that feels more like a sprawling complex than a boutique hotel—just don't book the basement rooms.
由 @AndiBaraj.travelblog 評論: I spent a weekend recharging here and honestly, the Matterhorn views from my balcony were surreal. The spa is massive, and soaking in the outdoor jacuzzi with that crisp mountain air was exactly what I needed. If you want a mix of luxury and chill vibes, this is it.
住過這裡的客人說
Reality check
The 'Budget' rooms are a legitimate money-saver but come with zero view and a dungeon-like vibe that catches some bargain-hunters off guard.
- You are traveling with kids who need a pool to burn off energy
- You want a hotel with its own tennis court and extensive spa facilities
- You are a vegan or steak lover (the on-site Hornox Grill caters to both brilliantly)
清潔與維護
8.5
- Housekeeping: Generally reliable daily service, though some guests noted missed balcony cleaning.
- Bathroom hygiene: Bathrooms are spotless, though some grout in older rooms shows age.
- Maintenance: Good condition overall; the wellness area is kept pristine.
- Linens & towels: Standard 4-star quality; crisp and clean, but not ultra-luxury plush.
- Odors & scents: Neutral to fresh; no lingering smoke smells reported.
睡眠品質評分™
7.5安靜
0-4吵雜
4-7.5中等
7.5-10安靜
- Construction noise (occasional daytime)
- Street noise when windows are open in summer
預訂前須知
須知事項
- Zermatt is car-free; you must park in Täsch and take the shuttle train, then the hotel shuttle.
- City tax is approx CHF 4.00 per person/night and is NOT included in the prepaid rate.
- The hotel shuttle runs 7am-9pm; outside these hours, you'll need an electric taxi (approx CHF 20).
打包清單
- Swimsuit (the saltwater pool is a highlight)
- Light pajamas for winter (rooms run warm)
- Earplugs (if visiting in summer when windows must be open)
房間精靈
最佳選擇
- Panorama Double Room: Guarantees that iconic Matterhorn view from your balcony.
- Family Room with Garden Terrace: Great for easy access if you have kids.
應避免的房間
- Budget Rooms (Basement): No view, limited light.
- Annex Building Rooms: Inconvenient access to main facilities, especially in winter.
房間請求精靈 – 複製並貼上
“I would appreciate a room in the Main Building, ideally on an upper floor with a Matterhorn view. Please avoid the Annex or any basement-level 'Budget' assignments.”
常見問題與隱藏小貼士
預訂前您真正想知道的一切。
Is there air conditioning?
No. This is common in Zermatt, but it means rooms can get hot in summer. Fans are usually available upon request.
How do I get there from the train station?
Call the hotel (+41 27 966 30 00) when you arrive at Zermatt station. Their free shuttle runs daily from 07:00 to 21:00.
Is the pool heated?
Yes, both the indoor and outdoor pools are heated (approx 30°C/86°F), making the outdoor pool usable even in winter.
Are the 'Budget Rooms' really that bad?
They are clean and functional but located in the basement with high windows. Only book if you plan to spend zero time in the room awake.
Is breakfast included?
Usually yes, and it's a well-rated buffet. Double-check your specific booking rate to be sure.
Can I bring my dog?
Yes, pets are allowed for a fee (approx CHF 15/day). The surrounding area is great for walks.
內幕秘訣
- ✨
The 'Hornox' restaurant on-site is actually one of the best steakhouses in town—book a table even if you don't stay here.
- ✨
Ski room has boot dryers—use them immediately after skiing to ensure dry boots for the next morning.
- ✨
If the main pool is crowded, check the spa area; it has its own quieter relaxation zones.
出發前需要知道的 5 件事
💡The 'Annex' building is a separate structure; in a snowstorm, that 20-second walk to breakfast feels like an eternity.
💡Room temperature is centrally controlled and often set to 'roast' in winter.
💡The hotel has a dedicated 'Internet Corner' which feels like a time capsule from 2005.
💡You can rent tennis racquets at the front desk for the on-site court.
💡The 'Budget' rooms are sometimes used by tour groups, meaning the hallway can get noisy early in the morning.
本地指南
地圖
查看Alpen Resort Hotel的位置及周邊資訊。