Incredible culinary lineup including the legendary Peshawri and Dum Pukht
Opulent Maratha-inspired architecture that feels like a destination, not just a transit hotel
Proximity to CSMIA airport (literally 5-10 minutes away)
クイックテイク: A grand, aging beauty with world-class food that struggles to hide its worn edges in the base-tier rooms.
@tanustylesse によるレビュー: I felt like absolute royalty staying here. The room was incredibly spacious, but my favorite part was sneaking down to the Fabelle boutique for late-night chocolates. If you're in Mumbai to relax, the spa treatments here are non-negotiable.
ここに泊まったゲストの声
The hype
Travelers are obsessed with the food and the regal lobby, but often disappointed by the tired condition of the standard rooms.
Reality check
The service can be a toss-up between 'royal treatment' and 'slow/indifferent,' especially during peak check-in/out times when the lobby gets chaotic.
You are a foodie who wants to tick off India's best restaurants without leaving the building
You have an early morning flight and refuse to deal with Mumbai traffic
You appreciate old-school, heavy-curtain luxury over modern minimalism
清潔さと保守管理
8
Housekeeping: Generally reliable daily service, but recent reviews cite missed dust in corners and stained quilts in older rooms.
Bathroom hygiene: Clean but aging; grout lines in Executive Club rooms can look tired. ITC One bathrooms are sparkling.
Maintenance: The biggest weak point. Reports of peeling paint, creaky doors, and cracked sinks in the base-tier rooms.
Linens & towels: Standard luxury quality, but check your duvet cover for spots upon arrival.
Odors & scents: Lobby smells of signature fragrance (frangipani/spice), but some hallways have a musty/damp smell common in Mumbai monsoons.
Sleepability™
7中程度
中程度
0-4うるさい
4-7.5中程度
7.5-10静か
Aircraft takeoffs/landings
Hallway noise in un-renovated wings
予約前に
知っておくと良いこと
The 'Service Charge' on restaurant bills is discretionary but added by default; you can ask to remove it, but it may require a conversation.
Security is tight; expect airport-style bag scanners every time you enter the hotel.
Uber pickup can be tricky at the airport; the hotel's paid transfer is expensive but seamless.
持ち物
Earplugs (just in case you get a runway-facing room)
Swimsuit (the pool is surprisingly nice for an airport hotel)
Formal wear (dining at Dum Pukht or Peshawri is an occasion)
ルームジニー
おすすめ
ITC One rooms (newer, better soundproofing, butler service)
Towers Wing (dedicated lounge, generally better maintained than Executive Club)
避けるべきお部屋
Executive Club rooms on lower floors (often the most dated and prone to noise)
Rooms facing the main road/entrance (traffic noise)
ルームリクエストジニー – コピー&ペースト
“I am requesting a room in the ITC One wing or a high-floor Towers room facing the pool/garden. Please avoid the Executive Club wing if possible as I am sensitive to noise and dated interiors.”
FAQ と隠された便利な使い方
ご予約前に本当に知りたいことすべて
Is it really walkable from the airport?
No. While it looks close on a map, the roads are not pedestrian-friendly. Take a cab or hotel transfer.
Which restaurant is the 'must-try'?
Peshawri. It serves the same legendary Dal Bukhara as the ITC Maurya in Delhi. No cutlery allowed—eat with your hands.
Is the pool open 24/7?
No, typically 6:00 AM to 8:00 PM. It's an outdoor pool and can get busy.
Does the hotel smell like smoke?
Most rooms are non-smoking, but some guests report lingering smells in older 'smoking allowed' floors. Request a strict non-smoking floor.
Is there a lounge for business travelers?
Yes, the 'Upper Crust' lounge is for Towers/ITC One guests, offering complimentary cocktail hours and breakfast.
Can I use the spa without staying there?
Yes, Kaya Kalp spa is open to non-guests, but book well in advance as it's popular with locals.
インサイダー情報
✨
Buy the Fabelle chocolates at the boutique in the lobby—they are world-class and make better gifts than duty-free.
✨
If Peshawri is fully booked, ask the concierge if you can order the Dal Bukhara via room service (sometimes possible).
✨
The 'Sleep Boutique' offers a pillow menu and sleep sprays—call housekeeping to access it.
行く前に知っておくべき5つのこと
💡The 'Butler Service' in ITC One is often just a fancy name for a dedicated phone line, not a person standing by your door.
💡The bathtub height in some older rooms is unusually high—tricky for guests with mobility issues.
💡You can hear the morning prayers from nearby mosques in certain rooms.
💡The lobby air conditioning is set to 'arctic'—bring a layer.
💡The 'Garden View' rooms sometimes just look at a patch of grass near the driveway.