The location is unbeatable—literally the center of the Inner Harbour action
Winston, the resident golden retriever, is the best greeter in the business
The Willow Stream Spa is legitimately world-class and worth the splurge
クイックテイク: A grand, ivy-covered tourist magnet that rests heavily on its laurels—expect small standard rooms and a lobby packed with cruise ship day-trippers.
@jenzjourneys によるレビュー: I felt like absolute royalty staying in this suite. It’s huge, quiet, and the history is everywhere. Having a proper living room made such a difference for relaxing after exploring Victoria. Truly an iconic stay.
ここに泊まったゲストの声
The hype
Most guests are awestruck by the lobby and location but underwhelmed by the size and wear of the entry-level rooms.
Reality check
You are paying for the postal code and the ivy; the rooms often feel like a 'weird mix' of renovated furniture and tired carpets.
You love historic 'Grand Dame' hotels with chandeliers and high ceilings
You are traveling with a dog (pets stay free and get royal treatment)
You plan to spend most of your time exploring the harbour or at the spa
清潔さと保守管理
8.2
Housekeeping: Generally reliable daily service, though recent reports cite missed dusting on baseboards and under beds.
Bathroom hygiene: Usually sparkling, but watch for aging grout in the older tub/shower combos.
Maintenance: A mixed bag—new headboards clash with scuffed antique desks; peeling wallpaper reported in some hallways.
Linens & towels: Crisp, high-quality Fairmont standard linens. No complaints here.
Odors & scents: Lobby smells of fresh flowers and expensive perfume; older rooms can have a faint 'historic' (musty) scent.
Sleepability™
6.5中程度
中程度
0-4うるさい
4-7.5中程度
7.5-10静か
Seaplanes taking off (daytime only)
Old, rattling HVAC units
Hallway foot traffic and slamming doors
予約前に
知っておくと良いこと
The resort fee (approx. $35 CAD) is mandatory and covers internet and gym access.
Valet parking is steep ($50+ CAD/night); self-parking is cheaper but the garage can be tight.
The pool is heated and indoors, but check for annual maintenance closures (often in January).
持ち物
Earplugs (essential for the thin walls and AC noise)
Smart casual outfits (no beachwear in the lobby, especially for tea)
A power strip (outlets in historic rooms can be scarce or oddly placed)
ルームジニー
おすすめ
Signature Harbour View (worth the upgrade for the sitting area and actual view)
Fairmont Gold rooms (access to the lounge and terrace is a game-changer for escaping the lobby crowds)
避けるべきお部屋
Fairmont City View (often tiny, looking at a wall or street)
Rooms near the elevators (high foot traffic noise)
Connecting rooms (unless you booked both—sound bleed is real)
ルームリクエストジニー – コピー&ペースト
“I am requesting a room on a high floor, strictly AWAY from the elevators and NOT a connecting room. If possible, please assign a room with a renovated bathroom. We are celebrating a special occasion and would appreciate a view that clears the seaplane terminal.”
FAQ と隠された便利な使い方
ご予約前に本当に知りたいことすべて
Is the Afternoon Tea worth the price?
Only if you value the 'bucket list' experience. The tea is good, but at ~$95 CAD pp, you are paying for the room and the pianist, not just the scones.
Do I really need to book a Harbour View room?
Yes. The City View rooms often look at busy streets or walls. If you're staying at the Empress, you want to see the water.
Is the hotel pet-friendly?
Extremely. Pets stay free (no fee!), and they provide beds, bowls, and treats. Winston the hotel dog sets the standard.
Does the hotel have AC?
Yes, but it's often a retrofitted window unit or older system that can be loud. It's not the whisper-quiet central air of a modern build.
Is the pool crowded?
It can be, especially with families. Go early morning (before 8 AM) or late evening for a peaceful dip.
How small are the standard rooms?
Very small. 'Fairmont' category rooms start around 240 sq. ft., which is barely enough room to walk around a King bed.
インサイダー情報
✨
Skip the hotel breakfast and walk 5 minutes to 'Jam Cafe' (get there early) or 'Blue Fox Cafe'.
✨
The 'Q Bar' serves excellent cocktails and has a great vibe without the stuffiness of the tea room.
✨
You can rent BMW bicycles for free (included in that resort fee)—grab them early to bike along Dallas Road.
行く前に知っておくべき5つのこと
💡The 'Harbour View' on lower floors is mostly a view of the hedges and tourists walking by.
💡The elevators can be painfully slow during checkout time.
💡Some 'renovated' rooms still have old furniture pieces, like scuffed desks or chairs with 'dead skin buildup' (gross, but reported).
💡You can hear the seaplanes starting up at 7 AM if your window is open.
💡The 'resort fee' includes things you probably won't use, like 'pressreader' access, to justify the cost.