The hype
Guests rave about the exceptional location, friendly staff, and clean, spacious rooms that are perfect for families.
Hotel Caza
$120-250/ night
Book this if Book this if you want a clean, modern, family-friendly base camp in the heart of Fisherman's Wharf with fun game zones and a heated outdoor pool.
Why People Love It
- Prime Fisherman's Wharf location near Pier 39 and Ghirardelli Square
- Vibrant game lounge with pool tables, foosball, and arcade games
- Heated outdoor pool and complimentary Caza Cruiser bikes
Quick Take: It's a fantastic family-friendly hub in a tourist-heavy area, but the mandatory $41 daily destination fee and exorbitant $74/night parking will quickly inflate your bill.
Reviewed by @sincerelysusye: My family's stay at Hotel Caza was unforgettable. The kids were obsessed with the game room and the heated outdoor pool. We loved grabbing the free evening cookies and milk before bed. It's the perfect, stress-free home base for exploring San Francisco!
Guest Who Stayed Here Said
Reality check
The nickel-and-diming is real—guests frequently complain about the expensive parking, mandatory destination fees, and lack of basic in-room amenities like microwaves without an extra charge.
- You're traveling with kids and want on-site entertainment like arcades and a pool
- You want to be within walking distance of Pier 39, Alcatraz ferries, and Ghirardelli Square
- You appreciate modern, recently renovated rooms with a fun, laid-back vibe
Cleanliness & Maintenance
8.5
- Housekeeping: Daily housekeeping is provided. Most guests report spotless rooms, though a few isolated reviews mention missed dog hair or dust.
- Bathroom hygiene: Bathrooms are generally pristine and updated with rainfall showerheads, though a couple of guests noted slow drains.
- Maintenance: Recently renovated and well-maintained, with modern decor. A few reports of minor plumbing issues or squeaky beds.
- Linens & towels: High-quality Egyptian cotton sheets and premium bedding. Towels are fresh and replenished daily.
- Odors & scents: Mostly fresh and clean, though a few guests reported smelling marijuana or cigarette smoke from neighboring rooms or vents.
Sleepability™
7.5SILENT
0-4LOUD
4-7.5MODERATE
7.5-10SILENT
- Street traffic and early morning delivery noise on Columbus Ave
- Occasional noise from the lively lobby game area or pool
- Fire alarms or hallway noise mentioned by a few guests
Before you book
Good to know
- Parking is a steep $74.15/night, so consider ditching the rental car and using the free hotel bikes or public transit.
- The $41.19 daily destination fee includes Wi-Fi, 4-hour bike rentals, morning coffee, and evening milk and cookies.
- Mini-fridges are limited and cost an extra $20/day, and microwaves are not standard in rooms.
What to pack
- Layers and a warm jacket—San Francisco gets chilly and foggy, especially near the water in the summer.
- A reusable water bottle to use the hotel's FloWater stations included in your destination fee.
Room Genie
Best picks
- Partial Bay View King or Queen rooms for glimpses of the water and Alcatraz
- Rooms facing the inner courtyard or pool for a quieter night's sleep
Rooms to avoid
- Lower-floor street-facing rooms on Columbus Ave due to traffic and pedestrian noise
- Rooms directly above the game lounge if you're an early sleeper
Room Request Genie – copy & paste
“Hi team, I'm looking forward to my stay! Could I please request a quiet room on a higher floor, ideally with a partial bay view and away from the street noise and elevators? Thank you!”
FAQ & Hidden tips
Everything you actually want to know before you book.
Is parking available and how much does it cost?
Yes, but it's pricey. Self-parking in the secure underground garage costs $74.15 per night with in/out privileges. Valet is not available.
Are there any hidden fees?
Yes. Expect a $41.19 daily destination fee, a $7.06 utility fee, and a $6.83 sustainability fee added to your nightly rate.
Is the hotel pet-friendly?
Yes, dogs up to 50 lbs are welcome for a $100 flat fee per stay. They even provide food and water bowls.
Does the hotel have a pool?
Yes, there is a heated outdoor pool and sun deck open year-round from 9:00 AM to 8:00 PM.
Is breakfast included?
No. There is a grab-and-go self-serve breakfast available for an extra charge of about $10 to $25 per person.
What time is check-in and check-out?
Check-in is at 4:00 PM and check-out is at 12:00 PM. Early check-in and late check-out are subject to availability and may incur a fee.
Insider Tips
- ✨
Take advantage of the free Caza Cruiser bike rentals (included in your fee for up to 4 hours) to ride along the waterfront to the Golden Gate Bridge.
- ✨
Don't miss the complimentary morning Lavazza coffee and Mighty Leaf tea (7am-10am) and the evening milk and cookies hour.
- ✨
If you need to store luggage after check-out, the hotel will hold it for you so you can keep exploring the Wharf.
5 things to know before you go
💡The hotel has a 'Sustainability Fee' of $6.83 per night on top of the destination and utility fees.
💡There are only about 20 mini-fridges available in the entire hotel, and you have to pay $20/day to rent one.
💡The lobby game zone is surprisingly extensive, featuring a pool table, foosball, arcade games, and giant Connect 4.
💡The hotel will cover the postage for San Francisco postcards as part of your destination fee.
💡Despite the high parking fee, the garage is secure and underground, which is a major plus for car safety in San Francisco.
Local Playbook
Map
See where Hotel Caza is located and what's nearby.