Breakfast buffet is consistently praised as delicious
Quick Take: A functional business bunker that trades charm for efficiency—expect a safe bed, a decent breakfast, and a faint smell of humidity.
Reviewed by @willianaashley: I know finding a safe spot in Guatemala City can be stressful. I stayed here before heading to Antigua and it was perfect. For $80/night, we felt totally secure as two women traveling alone. The rooms are clean, the food is good, and it’s a great transit hub.
Guest Who Stayed Here Said
The hype
Travelers appreciate the safety and staff kindness, but almost everyone mentions the noise and aging interiors.
Reality check
The 'soundproof' windows lose the battle against Guatemala City traffic, and the rooms often have a lingering damp/musty odor.
You have a 6 AM flight and just need sleep
You are a Hilton Honors member farming points
You need a secure place with reliable internet for a Zoom call
Cleanliness & Maintenance
7.5
Housekeeping: Daily service is reliable, but they fight a losing battle against dust in older carpets.
Bathroom hygiene: Generally clean surfaces, but watch for mildew in grout lines and shower corners.
Maintenance: Showing its age. Peeling paint and worn furniture edges are common.
Linens & towels: Standard Hilton white—clean but not plush. Sometimes a bit scratchy.
Odors & scents: Persistent musty/humid smell in hallways and some rooms. AC helps but doesn't cure it.
Sleepability™
6.5MODERATE
MODERATE
0-4LOUD
4-7.5MODERATE
7.5-10SILENT
Heavy traffic on 13 Calle and Avenida La Reforma
Construction noise from neighboring buildings
Thin walls between connecting rooms
Before you book
Good to know
Breakfast is NOT free for standard bookings (approx. $15/person)
Uber is the safest and cheapest way to get around ($3-5 to Zona 10/Zona Viva)
The 'gym' is small but functional with city views
What to pack
Silicone earplugs for the traffic noise
A sweater—hotels in GT often blast AC to combat humidity
US Dollars or Quetzales for tips (credit cards widely accepted elsewhere)
Room Genie
Best picks
High floor (Level 8+) City View rooms for less traffic rumble
Interior-facing rooms if you prioritize silence over sunlight
Rooms to avoid
Low floor rooms facing the street (siren central)
Connecting rooms if you aren't booking both (sound leakage)
Room Request Genie – copy & paste
“I am a light sleeper. Please assign a room on the highest possible floor, facing away from the main street traffic. No connecting door if possible.”
FAQ & Hidden tips
Everything you actually want to know before you book.
Is there a free airport shuttle?
No. You must arrange a taxi (~$10-15) or take an Uber (~$5).
Is the area safe to walk?
During the day, yes, it's a busy business district. At night, absolutely not—take an Uber door-to-door.
Does the hotel have a pool?
No. Some third-party sites list one erroneously, but there is no pool on-site.
How much is breakfast?
The buffet is approximately Q120 ($15 USD) per person if not included in your rate.