Unbeatable convenience for cruise passengers (elevator goes straight to the terminal)
Heated outdoor saltwater pool open year-round with mountain views
Floor-to-ceiling windows in harbor-facing rooms offer cinematic scenery
Quick Take: A massive, well-oiled corporate machine that trades intimacy for efficiency and unbeatable views.
Reviewed by @DaveBeaudin1957420: I spent my morning coffee time just staring out the window at the seaplanes. The view of the harbour activity is incredible and makes you feel right in the center of the action. If you love planes, you have to stay here.
Guest Who Stayed Here Said
The hype
Travelers are blown away by the views and location but often feel nickel-and-dimed by the high parking and breakfast costs.
Reality check
You aren't paying for personalized service; you're paying to be 30 seconds from your cruise ship.
You have an early morning cruise departure
You want a heated outdoor pool in the middle of winter
You are attending a conference at the Vancouver Convention Centre
Cleanliness & Maintenance
7
Housekeeping: Inconsistent. Reports of late service (3-4pm) and missed spots.
Bathroom hygiene: Generally sparkling marble, but check drains. High turnover means wear and tear shows.
Maintenance: Aging gracefully, but some peeling paint and elevator delays reported.
Linens & towels: Standard luxury crisp white, usually fresh.
Odors & scents: Lobby is fresh; hallways can smell of room service or old carpet.
The 'Destination Marketing Fee' is a small tax, not a flat $50 resort fee, but watch your bill.
Luggage transfer to your cruise ship is available—ask the bell desk.
Pool is open 8am-9pm year-round; it's saltwater and heated.
What to pack
Earplugs (essential for city/train side rooms)
Swimsuit (the heated outdoor pool is a highlight even in winter)
US/Canada power adapter if coming from overseas
Room Genie
Best picks
Pacific Club Harbour View (West side) for the best sunset views and lounge access
Deluxe Harbour Room (High floor) to minimize train noise
Rooms to avoid
City View rooms on lower floors (direct line of sight/sound to train tracks)
Rooms near the elevator banks (high foot traffic)
Room Request Genie – copy & paste
“I am requesting a high-floor room on the West side (Harbour facing) to avoid the train noise from the city side. If available, a room away from the elevator bank would be appreciated.”
FAQ & Hidden tips
Everything you actually want to know before you book.
Is the pool actually open in winter?
Yes, it's a heated outdoor saltwater pool open year-round, usually 8am-9pm.
How much is parking?
Steep. Expect ~$58 CAD for self-park and ~$75 CAD for valet per night.
Is breakfast included?
Rarely. The buffet at Oceans 999 is excellent but costs ~$52 CAD per person.
Can I walk to the cruise terminal?
You don't even have to walk outside. An elevator connects the hotel directly to the Canada Place cruise terminal.
Is it pet friendly?
Yes, for a fee of ~$40 CAD per stay (limit 2 pets). They provide bowls and treats.
Is the wifi free?
Basic wifi is generally free for members/guests, but 'High Speed' often triggers a ~$6 CAD daily charge.
Insider Tips
✨
Skip the hotel breakfast and walk 5 mins to Gastown for better coffee at Revolver.
✨
The 'Pacific Club' upgrade (23rd floor) includes breakfast and evening hors d'oeuvres, often cheaper than paying for breakfast separately.
✨
You can watch the seaplanes land from the pool deck—great photo op without the noise of the room.
5 things to know before you go
💡The SkyTrain station is right there, but the screeching wheels can be heard from city-side rooms.
💡Housekeeping can be late; some guests report rooms not cleaned until 4pm.
💡The lobby smell is a mix of expensive perfume and convention center coffee.
💡You might see bed bug reports online (Oct 2025 incident)—check your mattress corners.
💡The 'City View' is actually mostly a view of office towers and the train yard.
Local Playbook
Map
See where Pan Pacific Vancouver is located and what's nearby.