Every room faces the ocean—no 'garden view' lottery here
Heated infinity pools (a lifesaver during the windy winter months of May-Sept)
Noble House and Segala restaurants actually deliver top-tier dining
Quick Take: A solid 5-star resort that's showing its age in the bathrooms but makes up for it with genuine Mauritian hospitality and unbeatable sunset views.
Reviewed by @advisoradventures: I was blown away by the entrance at Intercontinental Mauritius. Walking into that open-air lobby and seeing the ocean stretch out in front of me was unforgettable. It’s the most peaceful place I’ve ever started a vacation.
Guest Who Stayed Here Said
The hype
Staff are incredibly friendly and the ocean views are stunning, but the property feels a bit tired.
Reality check
The buffet at Senso gets repetitive and chaotic; smart guests book the à la carte restaurants (Segala or Noble House) well in advance.
You prioritize sunset views over a swimmable sandy beach
You are traveling with kids (Planet Trekkers club is excellent)
You want a quiet base that's a short drive from both Port Louis and Grand Baie
Cleanliness & Maintenance
8.2
Housekeeping: Diligent and friendly staff (often mentioned by name like Hari), but they are fighting a battle against the climate.
Bathroom hygiene: Clean but aging. Grout lines show wear, and humidity can cause a lingering musty scent in ground floor rooms.
Maintenance: Showing wear. Peeling paint on exteriors and some 'tired' furniture reported.
Linens & towels: Standard 5-star quality, generally fresh but occasionally worn edges.
Odors & scents: Lobby smells of lemongrass; some rooms have a damp/musty undertone if not aired out.
Sleepability™
7.5SILENT
SILENT
0-4LOUD
4-7.5MODERATE
7.5-10SILENT
Sound bleeding through connecting doors in family blocks
Occasional maintenance/construction noise reported in early 2026 reviews
Early morning cart noise in ground floor corridors
Before you book
Good to know
There is no free shuttle; a taxi to Grand Baie costs ~€25-30 one way.
Men need long trousers for dinner at the à la carte restaurants.
The 'all-inclusive' package often excludes certain premium items at the specialty restaurants.
What to pack
Heavy-duty water shoes (the coral/rocks are sharp)
A light sweater for evenings (it gets breezy on this side of the island)
US/EU power adapter (plugs can be mixed, mostly Type G)
Room Genie
Best picks
South Wing rooms (near the 'quiet' pool) for couples seeking less foot traffic
Top floor Ocean Facing rooms for the best privacy and unobstructed sunset views
Family rooms have separate bedrooms—a rare find for parents wanting privacy
Rooms to avoid
Ground floor rooms near the main pool if you want to avoid daytime noise and foot traffic
Rooms near the service elevators (can be noisy in the morning)
Room Request Genie – copy & paste
“I would appreciate a room in the South Wing on the top floor for maximum privacy and quiet. Please ensure the room has been recently aired out to avoid any humidity/musty smell. We prefer to be away from the main pool activity.”
FAQ & Hidden tips
Everything you actually want to know before you book.
Is the beach swimmable?
Barely. It's very rocky and shallow. You need water shoes. For a proper swim, you'll want to take a boat out or drive to Trou aux Biches (10 mins away).
Are the pools heated?
Yes, but ONLY during the Mauritian winter (roughly May to September). In summer, they are ambient temperature.
How far is the airport?
It's a solid 60-75 minute drive (approx 60km). A private transfer costs around €40-50.
Is the food good?
The buffet (Senso) is average. The real stars are Segala (Mediterranean) and Noble House (Asian Fusion)—book these every night if you can.
Is it good for kids?
Yes, the Planet Trekkers kids club is well-regarded, and the family rooms with separate sleeping areas are a huge plus.
Is there construction noise?
Some guests in early 2026 reported minor maintenance noise. It's worth emailing the hotel to ask for a room away from any current works.
Insider Tips
✨
The boathouse offers free glass-bottom boat trips—book this immediately upon arrival as slots fill up.
✨
You can walk along the beach to the neighboring Westin or Maritim hotels for a change of scenery/dining.
✨
Ask for a 'sunset cocktail' at the Sugar Cane bar—the view from there is the best on the property.
5 things to know before you go
💡The 'beach' is actually an artificial elevated sandy area; the actual water entry is rocky.
💡The hotel is isolated—you can't walk to a town. You are captive to hotel dining or taxis.
💡The 'heated' pool can still feel cool on windy July days; don't expect bathwater.
💡Room service prices are significantly higher than the restaurant menu prices.
💡The birds at breakfast are aggressive—do not leave your plate unattended.
Local Playbook
Map
See where Intercontinental Mauritius Resort Balaclava is located and what's nearby.