The hype
The renovation is spectacular and the service is flawless, but the price tag is eye-watering.
Mandarin Oriental, Ritz Madrid
$1000-1500+/ night
Book this if You want to sleep in a literal palace where European royalty stays, right next door to the Prado Museum.
Why People Love It
- Unbeatable Golden Triangle location—you are neighbors with Goya and Velázquez
- The indoor pool with a fiber-optic 'night sky' ceiling is a stunning subterranean oasis
- Service is telepathic; staff anticipate needs before you even realize you have them
Quick Take: It is unapologetically expensive and formal, so if you feel awkward having a doorman open every door for you, look elsewhere.
Reviewed by @LuxuryTravel: I’ve never felt more festive than I did here. The moment I walked under those lights, I was in love. The spa pool with the starry ceiling is the most romantic spot in Madrid, and the suite felt like my own palace. Truly a bucket list Christmas stay.
Guest Who Stayed Here Said
Reality check
While the public spaces are grand, some entry-level rooms have lackluster views of internal walls.
- You appreciate Belle Époque architecture and old-world formality
- You are in Madrid specifically for the art museums
- You have a generous budget and want the absolute best address in town
Cleanliness & Maintenance
9.7
- Housekeeping: Impeccable twice-daily service. Turndown includes water, chocolates, and slippers placed by the bed.
- Bathroom hygiene: Sparkling marble. No reports of mold or grime. Toiletries are high-end Natura Bissé.
- Maintenance: The hotel was fully renovated in 2021, so everything feels brand new and functions perfectly.
- Linens & towels: Plush, heavy towels and high-thread-count linens that feel crisp and new.
- Odors & scents: Lobby smells of a custom expensive fragrance (floral/fresh); rooms are neutral and fresh.
Sleepability™
7.5SILENT
0-4LOUD
4-7.5MODERATE
7.5-10SILENT
- Traffic on Paseo del Prado (front-facing rooms)
- Hallway chatter due to heavy doors
- Creaky mattress bases in some rooms
Before you book
Good to know
- Breakfast is not included in standard rates and costs ~€55 per person.
- The indoor pool is family-friendly but has specific hours for children.
- Reservations for Deessa and Afternoon Tea should be made weeks in advance.
What to pack
- Smart casual attire for the lobby and bars (no flip-flops or gym wear)
- A formal outfit if you plan to dine at Deessa
- Walking shoes for the museums right outside your door
Room Genie
Best picks
- Turret Suites (circular bedrooms with panoramic views)
- Deluxe Rooms facing the Ritz Garden (quieter than street side)
- Rooms with Prado Museum views for art lovers
Rooms to avoid
- Entry-level Superior rooms with 'courtyard' views that are essentially walls
- Rooms near the elevators or service stairs due to foot traffic noise
Room Request Genie – copy & paste
“I would appreciate a room on a higher floor facing the Ritz Garden for the best balance of light and quiet. Please avoid rooms with internal courtyard 'wall' views.”
FAQ & Hidden tips
Everything you actually want to know before you book.
Is parking free?
Generally no. Valet parking is typically €45/day, though some specific high-tier booking packages may include it.
Is there a dress code?
Yes, 'smart casual' is enforced in public areas. Men should avoid shorts and open shoes in the evening.
Is the pool open year-round?
Yes, the heated indoor pool is open year-round. The garden dining is seasonal.
Can I bring my dog?
Yes, dogs up to 10kg are welcome for a fee of €110 per stay, and they even get their own amenities.
How close is the Prado Museum?
It is literally next door. You can walk there in less than 2 minutes.
Is breakfast worth the price?
It is an extravagant affair under the crystal dome. If you love a long, luxurious start to the day, yes. If you just want coffee and toast, go to a local café.
Insider Tips
- ✨
Ask for the 'Bath Menu' to have a butler draw a custom bath with specific salts and oils.
- ✨
There is a 'secret' private dining room called Condesa Maslov named after Mata Hari, who used to stay here.
- ✨
The concierge can sometimes secure last-minute tickets to the Prado even when it's 'sold out'.
5 things to know before you go
💡The leather headboards are embossed with a pattern inspired by traditional Spanish bullfighter costumes.
💡The gold and silver leaves in the lobby sculpture represent the indigenous and imported trees of Retiro Park.
💡The mirror sculptures in the Palm Court are designed so you cannot see your own reflection (a nod to Velázquez).
💡The crystal dome in the Palm Court was covered up for 80 years and only recently restored to its original 1910 glory.
💡The indoor pool ceiling has fiber-optic lights arranged to mimic the constellations of the Madrid night sky.
Local Playbook
Map
See where Mandarin Oriental, Ritz Madrid is located and what's nearby.