Book this if You want a boho-chic, eco-conscious all-inclusive that feels more like a wellness retreat than a booze cruise, especially if you spring for 'The Reserve'.
The 'Destination Inclusive' concept actually includes cool local stuff like rum distillery tours and stargazing
San Agustín location is blissfully quieter than the chaotic Playa del Inglés next door
The Reserve's exclusive pool and lounge area effectively creates a calm 'hotel within a hotel'
Quick Take: It's a stunning Instagram-ready renovation of an older building, so while the design is 5-star, you might find the occasional 'Ikea-quality' fixture or slow service moment.
Reviewed by @sabrinachakici: I stayed at this stunning new property in Gran Canaria and it's a total game changer. The ocean view right from the shower is insane, and the sunset vibes by the pool are pure magic. If you want a romantic getaway that feels modern and luxe, this is it.
Guest Who Stayed Here Said
The hype
Reviewers are obsessed with the 'immaculate' grounds and modern design, but consistently frustrated by the scramble to book dinner reservations.
Reality check
Service can be 'all over the place'—some staff are incredible, others seem untrained and forget orders, which stings at this price point.
You prefer green juice and yoga over foam parties and shots
You are willing to pay extra for 'The Reserve' to guarantee a sunbed and better drinks
You want direct beach access without crossing a highway
Cleanliness & Maintenance
9
Housekeeping: Daily and thorough. Guests consistently praise the 'immaculate' grounds and public areas.
Bathroom hygiene: Sparkling. The renovation is recent (2023), so grout and fixtures are still in top condition.
Maintenance: Mostly excellent, though a few eagle-eyed guests noted 'Ikea-like' furniture quality in some spots that might wear down fast.
Linens & towels: Fresh, crisp, and high quality. Reserve guests get upgraded amenities.
Odors & scents: Lobby smells of signature white tea/aloe scent; no musty complaints found.
Sleepability™
7.5SILENT
SILENT
0-4LOUD
4-7.5MODERATE
7.5-10SILENT
Live music/shows in the central atrium (loudest until 11 PM)
Corridor noise due to hard flooring
Before you book
Good to know
Download the Meliá app before you arrive; it's the only way to book restaurants and check daily activities.
The 'Destination Inclusive' activities (like the banana plantation tour) are free but have limited spots—book these first.
San Agustín beach is dark volcanic sand—it's clean and soft, but don't expect Caribbean white powder.
What to pack
Long trousers for men (strictly enforced at dinner)
European power adapter (Type C/F)
Water shoes if you plan to explore the rocky parts of the coast nearby
Room Genie
Best picks
The Reserve Ocean Front Suites – worth the splurge for the views and exclusive pool access
Top floor rooms (7th-9th) for the best unobstructed sea views and less overhead noise
Rooms to avoid
Ground floor rooms near the main pool if you value privacy (people walk right by)
Rooms directly facing the 'Ginger Bar' atrium if you sleep before 11 PM
Room Request Genie – copy & paste
“I am a light sleeper and would appreciate a room on a high floor (7+), as far away from the evening entertainment stage/atrium as possible. Ocean view preferred.”
FAQ & Hidden tips
Everything you actually want to know before you book.
Is The Reserve upgrade worth it?
Yes. Without it, you're fighting for pool chairs and stuck with the main buffet. The private pool and concierge make it feel like a true 5-star experience.
Is the pool heated?
Yes, the main infinity pool and The Reserve pool are heated, which is crucial for winter visits when the Atlantic breeze gets cool.
Can kids stay here?
Yes, it's family-friendly with a 'Kidsdom' club and splash park, but 'The Reserve' has adults-only sections if you want to avoid them.
Is the alcohol actually premium?
Mostly. The Reserve guests get top-shelf brands; standard all-inclusive gets decent local/international brands, but you might pay extra for specific high-end spirits.
How far is the party area?
Playa del Inglés and Maspalomas are a 5-10 minute taxi ride (approx €6-10) or a lovely 40-minute walk along the promenade.
Are there hidden fees?
Parking is ~€20/day. Spa circuit access is ~€15/day unless you have a specific package or Reserve perk (which is usually just one visit).
Insider Tips
✨
The 'Lemon Fish' restaurant has the best ceviche and sunset views—book this for your first night.
✨
Walk 10 minutes north along the beach to 'El Capitán' for authentic paella if you get tired of hotel food.
✨
The 'water ritual' included with The Reserve is just a hydrotherapy circuit, not a massage, so don't get your hopes up for a free rubdown.
5 things to know before you go
💡The 'singing lessons needed' review for the evening entertainment is accurate—it's enthusiastic but not Broadway quality.
💡The bathroom layout in some rooms is 'open concept' with glass partitions—make sure you're comfortable with your roommate.
💡You can spot the Maspalomas Dunes from the hotel, but you can't walk directly onto them from the property (it's a few km away).
💡The 'Nikté' family upgrade is basically 'The Reserve' for families—highly recommended if you're bringing kids and want concierge help.
💡Wind can be strong in this part of the island; the pool area is somewhat sheltered, but the beach can get blustery.
Local Playbook
Map
See where Paradisus by Melia Gran Canaria is located and what's nearby.