Book this if You want the quintessential Sydney experience: waking up to a park view, hitting a massive seafood buffet, and being steps from the luxury retail district.
The 'Grand Executive Terrace' rooms are a rare find in a city of sealed windows
The Sunday Seafood Buffet is a local institution that survived the hotel's rebrand
Location is unbeatable—literally across the street from Hyde Park and St. James station
Quick Take: A reliable 'Grand Dame' that rests on its laurels—excellent location and bones, but the 1990s structure and tired details are starting to show through the renovations.
Reviewed by @comeflywithlove: I stayed in the Terrace Suite and was blown away by the outdoor space. Having a massive private balcony overlooking Hyde Park made me feel like I owned Sydney. The jacuzzi was the perfect end to the day. Highly recommend for a splurge.
Guest Who Stayed Here Said
The hype
Travelers love the park views and the Club Lounge spread, but many note the bathrooms feel dated despite the 'Grand' label.
Reality check
The 'Grand Seafood Buffet' is legendary, but the Club Lounge can feel like a 'school canteen' during peak happy hour with guests rushing for free snacks.
You crave fresh air and private outdoor space (book a Terrace room)
You are a Marriott Bonvoy elite who maximizes lounge access
You want to be walking distance to Westfield Sydney and the luxury boutiques on Castlereagh St
Cleanliness & Maintenance
8.5
Housekeeping: Generally reliable daily service, though recent reviews mention missed dust on high surfaces and under beds.
Bathroom hygiene: Clean but showing age—expect spotless toilets but potentially cracked tiles or worn grout in the shower corners.
Maintenance: The biggest weak point. Reports of broken air vents, peeling wallpaper in corners, and slow drains are common.
Linens & towels: High quality, crisp white linens and plush towels—standard Sheraton excellence here.
Odors & scents: Lobby smells of the signature Sheraton 'white tea' scent; older rooms can have a faint musty AC smell.
Sleepability™
7MODERATE
MODERATE
0-4LOUD
4-7.5MODERATE
7.5-10SILENT
Loud in-room air conditioning units
Helicopters buzzing the CBD
Hallway noise due to older door gaps
Before you book
Good to know
The famous 'Feast' restaurant is gone, but the 'Grand Seafood Buffet' still runs on Sundays
Valet parking is steep (~$95 AUD), self-park is ~$65 AUD—consider ditching the car
Credit card surcharge is 1.95%, which adds up on a week-long stay
What to pack
Universal travel adapter (outlets aren't always by the bed in older rooms)
Swim cap (sometimes enforced in Sydney lap pools, though less strict here)
Earplugs if you're sensitive to AC hum
Room Genie
Best picks
Grand Executive Terrace Room (Level 10-18) for rare private balconies
Hyde Park View rooms on Level 19+ for the best vistas without the noise
Rooms to avoid
City Side rooms on floors 2-8 (brick wall views)
Rooms near the elevator bank (soundproofing isn't modern standard)
Room Request Genie – copy & paste
“I would appreciate a room on a high floor (Level 15+) facing Hyde Park. If possible, please avoid the 'City Side' rooms facing the neighboring building walls. A quiet room away from the elevators is preferred.”
FAQ & Hidden tips
Everything you actually want to know before you book.
Is the seafood buffet still open?
Yes, but it's now a Sunday-only affair called the 'Grand Seafood Buffet' rather than the daily 'Feast' restaurant.
Does the hotel have a pool?
Yes, a heated indoor rooftop pool with a glass ceiling. It's great for laps but has very few lounge chairs for relaxing.
Is it pet friendly?
No. Aside from service animals, your furry friends are not welcome here.
What is the Club Lounge like?
Located on Level 21 with stunning views. Excellent food spread, but it gets overcrowded during evening canapés (5:00-7:00 PM).
Can I check in early?
Official check-in is 3:00 PM. Early access is rarely guaranteed without paying for the previous night, though they will store bags.
Is there a happy hour?
Yes, 'Aperitivo Hour' at Sydney Common Bar runs daily 4:30-5:30 PM with $8 wine/beer and $12 cocktails.
Insider Tips
✨
The 'Gallery' in the lobby does a 'Grab & Go' coffee that rivals local cafes if you're in a rush.
✨
Use the St. James station tunnel entrance just across the road to get to the airport train without crossing busy traffic.
✨
The gym is functional but dated; for a real workout, run the 2km loop around the Domain and Botanic Gardens nearby.
5 things to know before you go
💡The 'City View' is often a euphemism for 'Office Building Wall View'.
💡The Conservatory Bar closes at 10pm on weeknights—this is not a late-night hotel.
💡The windows are small by modern standards; don't expect floor-to-ceiling glass unless you're in a specific suite.
💡There is a build-your-own salad garden at breakfast where you pick leaves from live plants.
💡The 'Grand' rebrand didn't fix the low ceilings typical of 1990s architecture.
Local Playbook
Map
See where Sheraton Grand Sydney Hyde Park is located and what's nearby.