Soundproofing that actually works in the loudest part of NYC
Spacious rooms (starting at 235 sq ft) that don't feel like closets
Location is dead center for Broadway theaters and Rockefeller Center
Quick Take: The Kimpton ghost that haunts 46th Street—it kept the boutique look but lost the free wine hour and free pet policy.
Reviewed by @gabrielfelixphotography: I stayed in the Balcony Suite and it completely changed my NYC trip. Having a massive private terrace right above Times Square made me feel like I owned the city. The soaking tub was the perfect way to unwind after walking all day. 10/10 would book again.
Guest Who Stayed Here Said
The hype
Travelers are consistently stunned by how quiet the rooms are given the chaotic location, but many mourn the loss of the old Kimpton perks.
Reality check
The 'boutique' vibe feels a bit corporate now, and long-time guests notice the nickel-and-diming on fees that didn't exist before.
You are seeing a Broadway show and want to walk home in 3 minutes
You need a room with two beds that actually fits four humans
Silence is your number one priority for sleeping
Cleanliness & Maintenance
7.5
Housekeeping: Generally reliable daily service, though recent reviews mention occasional missed spots.
Bathroom hygiene: Mostly sparkling, but isolated reports of drainage issues and one recent complaint of insects (Feb 2026) drags the score down.
Maintenance: Rooms are well-maintained but showing slight age; HVAC units can be noisy.
Linens & towels: Crisp, high-quality linens. Towels are standard hotel grade, nothing plush.
Odors & scents: Neutral. No overwhelming perfumes, but no musty smells either.
Sleepability™
8.5SILENT
SILENT
0-4LOUD
4-7.5MODERATE
7.5-10SILENT
Interior hallway noise (doors slamming)
HVAC units in some older rooms can be clunky
Before you book
Good to know
The 'Muse Bar' next door is currently closed; on-site dining is limited to 'Little Opus'
Valet parking is expensive (~$70/night); use SpotHero for garages on 46th St instead
A jazz club is slated to open in the basement in 2026, which may change the vibe
What to pack
Earplugs (just in case you get a lower floor)
Refillable water bottle (filtered water stations in lobby)
Walking shoes (you are in the center of everything)
Room Genie
Best picks
Executive Rooms on higher floors for better light and less street hum
Interior-facing rooms if you want absolute vampire-level darkness and silence (but no view)
Balcony Suites (rare in NYC) if you want fresh air, though views vary
Rooms to avoid
Lower floor street-facing rooms if you are extremely sensitive to sirens
Rooms near the elevator banks (hallway noise travels)
Room Request Genie – copy & paste
“I am booking specifically for the quiet reputation. Please assign a room on a high floor, away from the elevators. If an interior courtyard view is quieter than a street view, I prefer that.”
FAQ & Hidden tips
Everything you actually want to know before you book.
Is The Muse still a Kimpton hotel?
No. It was sold in 2022 and is now an independent hotel managed by Crescent Hotels & Resorts.
Does The Muse have a free wine hour?
No. The beloved Kimpton wine hour is gone. You can buy drinks at the Little Opus bar.
Is breakfast included?
Usually no. It is available à la carte at Little Opus, or you can use your $10 daily destination fee credit towards it.
How much is the pet fee?
$150 per accommodation, per stay. A significant change from the previous free policy.
Is there a gym?
Yes, a 24-hour fitness center with Peloton bikes and Life Fitness equipment.
What does the destination fee cover?
Typically Wi-Fi, fitness center access, and a $10 daily food & beverage credit (verify at check-in as this changes).
Insider Tips
✨
Join the 'I Prefer' rewards program (Preferred Hotels & Resorts) before booking—it might get you free Wi-Fi or an upgrade.
✨
The basement is currently being converted into a jazz club (signed lease Oct 2025), so ask if construction noise is an issue during the day.
✨
The 'Executive 2 Double Beds' room is a secret weapon for families—it actually has space for luggage.
5 things to know before you go
💡The lobby smell—it used to be a signature Kimpton scent, now it's just... clean.
💡The 'view' from many rooms is just the brick wall of the building next door (but that's why it's quiet).
💡The elevators can be slow during peak theater checkout times (11 AM Sunday).
💡You can walk to Bryant Park in 5 minutes, which is infinitely better than Times Square.
💡The water pressure in the showers is surprisingly strong for an older building.
Local Playbook
Map
See where The Muse New York is located and what's nearby.