The hype
Travelers feel like royalty thanks to the staff, but often note the hardware (carpets, wood paneling) feels a decade past its prime.
The St. Regis Mexico City
$550-1300+/ night
Book this if You want the old-school 'I have a butler' flex in the absolute center of Mexico City's power corridor.
Why People Love It
- The signature 24/7 butler service (yes, they will actually unpack for you)
- Floor-to-ceiling views of the Angel of Independence and Paseo de la Reforma
- The Sangrita María ritual at King Cole Bar—a mezcal-based twist on the Bloody Mary
Quick Take: It's a corporate power-move hotel that feels slightly dated in the rooms but makes up for it with impeccable service and a killer location.
Reviewed by @fabluxtravels: I stayed in the Astor Suite and the view of the Diana fountain was absolutely mesmerizing. It felt like a private sanctuary high above the Reforma traffic. The marble bathroom was the perfect place to unwind after a long day.
Guest Who Stayed Here Said
Reality check
You're paying for the St. Regis brand and service, not the most modern room in the city.
- You thrive on traditional luxury and formal service
- You need to be steps away from major corporate HQs on Reforma
- You love a hotel bar with history and a dress code
Cleanliness & Maintenance
8.5
- Housekeeping: Daily service is thorough and reliable; turndown service includes chocolates and water.
- Bathroom hygiene: Visually spotless marble, but the recurring 'sewer gas' odor complaint prevents a perfect score.
- Maintenance: Generally good, though some guests report flickering lights or slow-draining sinks in older rooms.
- Linens & towels: High-quality, plush, and plentiful—exactly what you expect from St. Regis.
- Odors & scents: Lobby smells of fresh flowers and the signature St. Regis scent; bathrooms occasionally struggle with drain odors.
Sleepability™
7MODERATE
0-4LOUD
4-7.5MODERATE
7.5-10SILENT
- heavy traffic on Paseo de la Reforma
- honking from the roundabout below
- occasional internal plumbing noise
Before you book
Good to know
- The hotel entrance is discreet; your Uber might miss the small driveway on the first pass.
- Butler service includes two free garment pressings per day—use it.
- The indoor pool is on the 15th floor and offers incredible city views while you swim.
What to pack
- Earplugs (essential for Reforma-facing rooms)
- Dressier clothes for dinner (shorts are a no-go in the King Cole Bar)
- Swimsuit for the heated indoor pool with a view
Room Genie
Best picks
- Grand Deluxe rooms on high floors (above 10th) for the best balance of view and noise dampening
- Rear-facing rooms if silence is more important to you than the Reforma view
Rooms to avoid
- Low-floor rooms facing the Diana Fountain (traffic noise is intense)
- Rooms near the elevator bank (can be noisy with foot traffic)
Room Request Genie – copy & paste
“I am a light sleeper and would appreciate a room on the highest possible floor, facing away from the Diana Fountain roundabout if possible. If a view is unavailable, I prioritize quiet over the Reforma outlook.”
FAQ & Hidden tips
Everything you actually want to know before you book.
Is the butler service actually useful?
Yes. They will bring unlimited coffee/tea to your room 24/7, unpack your bags, and press two items of clothing daily for free.
Can I walk to restaurants from here?
Yes, you are safely on Reforma. It's a short walk to 'Animal' (on-site) or nearby spots like Rokai, but you'll likely Uber to Roma/Condesa for the trendy dining scene (10-15 min drive).
Is the pool heated?
Yes, the indoor infinity-style pool is heated and open year-round with panoramic windows.
Does the hotel have a resort fee?
No specific 'resort fee', but watch out for the steep pet fee ($100/day) and expensive breakfast (~$29/person).
Is the area safe?
Yes, Paseo de la Reforma is one of the safest, most patrolled areas in Mexico City, though standard big-city precautions apply at night.
What is the 'Champagne Ritual'?
Every evening (usually around 6-7pm), a butler sabers a bottle of champagne in the lobby and offers complimentary tastings to guests.
Insider Tips
- ✨
Ask the butler for a 'Sangrita María' recipe card to take home.
- ✨
The 'Animal' restaurant on the ground floor is a sceney fusion spot—book a table if you want to stay on property but eat well.
- ✨
You can request a private tour of the rooftop helipad for photos if it's not in use (ask the concierge nicely).
5 things to know before you go
💡The 'sewer smell' in bathrooms is a known issue in online forums; run the water in the tub/shower immediately to fill the P-traps.
💡The lobby is actually on the 3rd floor, not the ground level, which can be confusing for first-timers.
💡The 'Fosfo Cake' at the on-site Animal restaurant is a neon-colored dessert that is basically designed for Instagram.
💡You can hear the Sunday morning 'Ciclovía' (when they close the street for bikes) from your room if you sleep in.
💡The wifi is generally fast, but some business travelers report it struggles with high-bandwidth video calls in corner rooms.
Local Playbook
Map
See where The St. Regis Mexico City is located and what's nearby.