The hype
Travelers are consistently shocked by how comfortable the beds are and how clean the rooms feel.
Viana Hotel & Spa Trademark Collection By Wyndham
$150-250/ night
Book this if You want a spa weekend on Long Island or a crash pad after a show at the Westbury Music Fair without the Manhattan price tag.
Why People Love It
- Unexpectedly legit spa with hydrotherapy tubs
- Adults-only game room with billiards and bar
- Frette Italian sheets that feel way more expensive than the room rate
Quick Take: A bizarre but comfortable mix of 'Zen' aesthetics, Italian-Asian fusion dining, and suburban office park location that somehow works.
Reviewed by @roopchandtraveltribe: I surprised my partner with the Romance Package here and it was honestly perfect. The private jacuzzi in the suite and the rose petal setup made it feel so special. Plus, having champagne and breakfast included meant we didn't have to worry about a thing.
Guest Who Stayed Here Said
Reality check
The 'Italian-Asian fusion' restaurant confuses as many people as it delights, and the gym is often described as uncomfortably warm.
- You are seeing a concert at the Westbury Music Fair (0.5 miles away)
- You appreciate a firm mattress and high-thread-count linens
- You want a grown-up vibe (strict age limits on spa/game room)
Cleanliness & Maintenance
8.5
- Housekeeping: Daily service is reliable; guests consistently praise the 'fresh' feel of the rooms.
- Bathroom hygiene: Sparkling. Marble surfaces are well-maintained with no recurring mold complaints.
- Maintenance: Generally good, though some balcony doors have weatherstripping issues.
- Linens & towels: Top tier. Frette Italian sheets and bamboo towels are a major highlight.
- Odors & scents: Heavy use of aromatherapy scents in public areas; rooms are generally fresh.
Sleepability™
7.5SILENT
0-4LOUD
4-7.5MODERATE
7.5-10SILENT
- Hallway chatter (doors are not soundproof)
- Concert traffic on Brush Hollow Road during event nights
Before you book
Good to know
- Parking and Wi-Fi are actually free (ignore any glitchy 'Lorem Ipsum' fees you see on their old website pages).
- The 'Adults Only' game room is strictly 21+ and has its own bar.
- A $50 security deposit is typically required at check-in.
What to pack
- Swim cap/goggles (it's a lap pool, treat it like a workout)
- Car (Uber is available but Long Island is designed for driving)
Room Genie
Best picks
- Hydrotherapy Studio Suite (worth the upgrade for the massive two-person tub)
- Top-floor rooms (4th floor) to minimize overhead noise
Rooms to avoid
- Balcony rooms in winter (multiple reports of drafty doors)
- Rooms near the elevator (hallway noise is a known issue)
Room Request Genie – copy & paste
“I would love a quiet room on the 4th floor, away from the elevator. If available, a room with a hydrotherapy tub would be fantastic.”
FAQ & Hidden tips
Everything you actually want to know before you book.
Is there a resort fee?
No, there is no hidden resort fee, though standard taxes apply.
Is the pool kid-friendly?
Technically yes, but it's a lap pool. Kids under 16 need adult supervision and it's not a 'fun' pool with slides.
How far is the train to NYC?
The Westbury LIRR station is about 2 miles away; a 45-minute train ride gets you to Penn Station.
Is breakfast included?
No. The buffet at Marco Polo costs around $17.95 per person.
What is the 'Game Room'?
It's a lounge with billiards, shuffleboard, and a bar. It is strictly for adults (21+).
Can I walk to the concert venue?
Yes, it's about a 10-15 minute walk to the Westbury Music Fair, which beats sitting in the parking lot traffic.
Insider Tips
- ✨
Ask for a 'Feng Shui' room alignment if you're into that; the hotel was designed with these principles in mind.
- ✨
The 'Marco Polo' restaurant has a 'Kobe Beef Meatball' dish that is surprisingly popular despite the fusion concept.
- ✨
Don't rely on the hotel shuttle for late-night pickups; have a rideshare app ready.
5 things to know before you go
💡The 'Italian-Asian' fusion menu includes both Penne alla Vodka and Teriyaki Wings.
💡The hallways have a distinct 'spa scent' pumped in that some love and others find overpowering.
💡The balconies are often locked or drafty—check the seal immediately upon entry.
💡You can book a 'Spajama' package that includes treatments and overnight stay.
💡The gym is small and often reported as uncomfortably hot.
Local Playbook
Map
See where Viana Hotel & Spa Trademark Collection By Wyndham is located and what's nearby.